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    Kelly's Automotive

    3.7 (6 reviews)
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    7 years ago

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    Kelly M.

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    3 years ago

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    Kelly M.

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    7 years ago

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    Kelly M.

    Thank you, Bob. We were more than happy to be able to help!

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    5 years ago

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    Kelly M.

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    5 years ago

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    6 years ago

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    Boyd's OBX Chevrolet

    Boyd's OBX Chevrolet

    2.3
    (33 reviews)

    Three times into service to fix one problem - Cost $4,500…read more Had my Husband's 2015 Acadia in for the same problem not once; not twice; but three times. With this time we'll be up to $4500 - $4700 in repairs ALL for the same problem that it was brought in for. They take NO responsibility for not diagnosing it correctly the first or the second time and the dealership would not share in the cost of the third repair in any way. When you get put on hold when you call them, their message is that "they diagnose the problem the first time". What irony! I am so disappointed in how little they're willing to stand up for their own shortcomings and do the right thing. When we asked for a loaner -- sorry we just don't have any - you'll have to enjoy being carless. After I posted this review . . . Sometimes people and businesses do the right thing. I'm a BIG believer in win-win situations. Marc Hellman from OBX Chevrolet just called and agreed to take care of approximately 1/3 of the cost for this third repair, which I consider fair.

    Will sell you a Chevy, no problems at all. But when the engine or transmission/power train starts…read morefailing.. they will just reset the computer and light, say they can't find the problem, hope you keep driving until you hit the mileage where the warranty runs out. Had a Silverado, late 2015s, had transmission issues, there were class action lawsuits for this and Chevrolet was fixing them. Service manager looked at me straight face and said that was against corporation not the dealer, would not replace the transmission even though he knew it was failing and part of a class action. Could've fixed the problem but i guess he decided that he couldn't bother chevrolet america and add another service request on a recall where corporation paid. Maybe he was told not to by the owner to maintain a reputation.. Either way, he kept jerking us around until the warranty mileage was up then demanded 8k for a new transmission. We got rid of the truck after they reset the computer and check engine light AGAIN (yeah just unplug the battery) and charged us a diagnotic fee. All in all, it's a shitty dealership ran by shitty people with no morals other than to make money. If you're local then you already know.

    Kelly's Automotive - car_dealers - Updated August 2026

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