I had an issue happening with my car that no one in the area wanted to touch. I went from shop to…read moreshop and no one could help me until I called Sawyer R&D motors. They were able to get me in first thing the next day and fixed the problem promptly at a reasonable rate. I even got a chance to meet the owner and I could tell he genuinely cares about his customers. Highly recommend this place.

Really nice folks. Bought our Jeep there. Easy to deal with and I'd go back again! They've been…read morein the community for years.

Will sell you a Chevy, no problems at all. But when the engine or transmission/power train starts…read morefailing.. they will just reset the computer and light, say they can't find the problem, hope you keep driving until you hit the mileage where the warranty runs out. Had a Silverado, late 2015s, had transmission issues, there were class action lawsuits for this and Chevrolet was fixing them. Service manager looked at me straight face and said that was against corporation not the dealer, would not replace the transmission even though he knew it was failing and part of a class action. Could've fixed the problem but i guess he decided that he couldn't bother chevrolet america and add another service request on a recall where corporation paid. Maybe he was told not to by the owner to maintain a reputation.. Either way, he kept jerking us around until the warranty mileage was up then demanded 8k for a new transmission. We got rid of the truck after they reset the computer and check engine light AGAIN (yeah just unplug the battery) and charged us a diagnotic fee. All in all, it's a shitty dealership ran by shitty people with no morals other than to make money. If you're local then you already know.

OBX Chevrolet was great when I got my Yukon and they have taken care of all my vehicles before. The…read moreservice side keeps me straight and gets me in and out.

I took my 2005 Jeep Wrangler in for multiple services and a state inspection. After completing all…read morethe services the running issue had not been resolved and the worst part was that they entered the wrong millage into the inspection. I called the service department multiple times and they said they didn't know how to fix this issue. I even called the DMV and they told me how they could fix the issue and i passed this info along to them but they never did anything about it. Now when i go to get an inspection next year the millage will me lower than the year before and there is a high likelihood that this will flag on a Carfax report that the odometer has been altered. Again i have tried multiple attempts to get this rectified. I most defiantly will not be using Jeep again for service.

Employees in the car servicing department are not helpful at all. They will try to upsell you on…read morethings you don't need. Wasted a trip here and back on the promise of a needed part that they didn't even have when I got there.

FAFO, This business…read moreis absolutely terrible. You're about to face the consequences. Zach Bosalu is the most unprofessional GM I've encountered in my 40 years of buying vehicles-- while owning my business we bought 1-2 trucks every year for work, FORD. I should have known better to buy a reputable broke down Chevy Specially from this POS Performance Chevy dealership. plus didn't offer me 5.9 interest Chevy was offering. 760 credit score So screwed me out of thousands more by giving me 7.3%. It's ok I am selling Chevy to buy a new F250. Zac gave me an out-the-door (OTD) price but still added extra charges for TTL and another documentation fee while I could have purchased my own TTL for less than $4500. I've already reported them to the BBB and the Attorney General of North Carolina. Stay away from these scammers! I'll encourage hundreds, even thousands of people about your establishment. Don't mess up on you, Coming soon, FAFO

Oil plug tighter than I've ever seen it on any vehicle. Never will use this place for service…read moreagain. Also electrical issues on the vehicle purchased from this location.

I bought a used truck from Austin on Saturday April 4th. When I purchased it had a key issue and…read moreAustin gave me an IOU to get it fixed on Tuesday April 7th. We brought it on Tuesday and their key guy said it's an issue with the truck. Duke Chevrolet told me they would bring it over to Toyota to sort out the issues that day. They didn't bring it until the following day Wednesday April 8th. It is now Thursday April 9th and Toyota wasn't able to fix the issue. We bought this Truck because we had a trip out of town on Friday April 10th and we needed the truck. My wife went in to sort out the issue and see what they could do for us. Grace stated the vehicle should have never hit the lot with this issue. Danny their service manager said it had never hit the lot and Austin had pulled it out to sell. My wife went to their Sales Manager Mike with this information to see if they could possibly give us a rental so we could make the trip tomorrow. Austin knew we had a trip out of town when I purchased this vehicle. Mike basically told us their is nothing they could do for us and while my wife was there (I was on speaker phone so I heard all this) he told us that he also has a trip tomorrow so he's got to get moving and when my wife retorted with "yeah but you have a reliable vehicle" he waved his hand at her and said "I'm not going there with you." My wife was not being rude she was just stating a fact. Mike is a horrible Sales Manager and in my opinion should be fired for disrespecting a customer that didn't even raise her voice and waving her off like it's the 16th century. I was unable to be there due to work. When I asked over my wife's speaker phone what the return policy was Mike stated "4 days, 200 miles" which both have probably passed seeing as I got to drive it for a whole 60 miles before turning it back into them on Tuesday and they drove the rest of it. They stated they will fix the issue, but the fact that Mike disrespected my wife, the fact that Grace (I am assuming her position is high up in sales) stated this truck should have never hit the lot, and the fact that Danny stated it should have never been pulled from Service and there is absolutely nothing Duke Automotive can do about the inconvenience of this issue (other than get it fixed whenever they can I guess) has put a bad taste in my mouth for Duke Chevrolet Automotive. Hopefully this gets seen my Eley Duke, because at this point I am screwed out of this trip unless we get a rental on our own dime, because of multiple screw ups from this supposedly good dealership. While I was typing this Mike called me back and told me Eley Duke would pay up to $250 for a rental vehicle. So I guess there's that, but when I asked Mike if he raised his hand and shooed my wife away he stated he did not, however I do not believe him because I heard his statement "I'm not going there with you" right before my wife said "I just got dismissed." For a first time doing business with Duke Chevrolet Automotive, all I have to say is this has not been a pleasant one. Thank you Eley for offering 250 towards a rental, and thank you Danny and Grace for treating my wife with respect. I'd even say Austin was pleasant to work with, but Mike, I heard your tone over the phone and shame on you for shooing away a customer when they are asking for help. Can't wait to drive my new to me Tacoma whenever that will be.

Used them recently to address a transmission issue. They promised 3-4 day turnaround and it took…read morealmost two weeks. No good reason given. On them plus side, the work seems to have been done well and they provided a loaner vehicle.

Thought they were Great with what I needed done, and Time Effective for what they provided. Never…read morehad a problem with them since I started using them for my Car needs.

Five stars aren't enough for the team at RK Chevrolet!…read more After a string of disappointing experiences trying to find a reliable used car for my child, I was starting to lose hope. That changed the moment I spoke with Moustafa, the sales manager. I explained exactly what I was looking for, and he was refreshingly honest--he let me know it might be tough, but not impossible. Although they didn't have anything at the time, he promised to keep an eye out. Just two days later, I got a text: "I think I found the one." A trade-in had just come in, and he thought it could be the perfect fit. I headed over after work and was introduced to Doug Whitmore, the sales rep who made the entire experience an absolute pleasure. Doug was funny, kind, genuine, and incredibly easy to work with. He made what is usually a stressful process feel simple and even enjoyable. If you're in the market for a new Chevrolet or a dependable used car, do yourself a favor and reach out to Doug Whitmore at RK Chevrolet. He's a true professional who genuinely cares, and I'm confident you'll drive away just as satisfied as I did

Horrible place!! Check the car with another mechanic before you buy!! I have broken car that i…read morebought last week. Need engine work, bunch of small things are missed ( wipers, turn signal is blown, i do not think that car will pass state inspection). We bought this car in a rush to go to the long trip with my 3 kids. Thanks God nothing bad happened during the ride. The dealership owner just making fun of my husband. Never in my life i expect something like that. I know you can miss things, but the way they handle it is not right. I hardly ever leave a review. This is something that i wish wont happened with you. Please watch out!!

Long story short, I bought a car from them that started having problems and randomly shutting off…read morethree days after purchase (Roughly 300 miles). I know buying a used car is as is, but from what is supposed to be a reputable dealer I expect it to last longer than three days. I contacted the dealer the next day and they recommended taking it to mechanic to check it out and see what we're dealing with. I wanted to trade the car for another. They were not receptive to that idea. I'm sure it would be a difficult process to work out and maybe I was dreaming too big. Slowly over the course of the next few days I became increasingly frustrated with them. I took the car to a mechanic that I trust and was informed there were problems with the engine and it would require a lot of labor and I was looking at a rather large bill. At this point I contacted the dealer and informed them of the situation and was told he would do research and call me back. The next morning, the dealer called and told me that his research showed that it may just need an oil change or a sensor. I was told the car was checked when they brought it in and none of these problems existed at the time. My response to this was not my finest moment. I noted that I had noticed that the car was missing several lug nuts, the oil was low and needed changing, the air filter was clogged, the wiper blades were wore out, and a blinker bulb was blown. This car was never checked over. In my anger, I made a few comments on a few of their Facebook posts. Although I was angry, I commented facts. Merely expressed my opinion and shared my experience for others to see Later that day I had another conversation with the sales manager and we both cooled down and he offered to have the car looked at by another mechanic. I reluctantly agreed and made verbal arrangements to bring the car in the next day. The icing on the cake occurred later that afternoon when a friend informed me that the dealership had responded to my comment. They said that their best response would be two bible verses. I'm not a bible scholar, so I looked the verses up. Proverbs 12:16 Fools show their annoyance at once, but the prudent overlook an insult. I am a fool for being annoyed? They are prudent for not paying attention to what they are selling? My experience was bad. That happens. Being publicly mocked by a business that has wronged you and created financial hardships shouldn't happen. They deleted the comments after a short while and the post where they took my picture and were proud to provide my family with quality car. They have the luxury to delete everything and forget I ever existed. Unfortunately, I have 60 monthly payments staring me in the face to remind me of it for years to come

fair services pricing, buying a car was very easy and a good deal- no games in the process or…read moresurprises. Would I buy another car there ? Yes. Services always been good and quick, no issues.

New incompetent management. -- I made an "appointment" last week for 10:45 AM to have a recall…read morerepaired. They told me it would take about an hour. I waited all day and got a call that they were not going to be able to get to the vehicle. This pretty much wasted my entire day. This morning I got up at 5 AM to be first in line for their 730 opening to get my oil change and filter which I have been doing for the last 13 years. The representative said, "Do you have an 'appointment'?" I said, I've never had an appointment in 13 years for oil change, and filter." She said, "Well, now you need an appointment, but we'll 'try' to fit you in." She said, "I can't guarantee we'll get you in." She also said, "Since you have a recall, we can't do your service unless you have the recall done first." I went to talk to the guy that I have been dealing with for years complaining about this and reminding him that I had an appointment last week that wasn't honored. Even though everyone else I talked to used the term "appointment", he dutifully held the new management line and said, It's not an appointment. It's a "check in time." This is total BS. Everyone on earth knows what an appointment means. It does not mean come on over and maybe we'll get to you and maybe we won't. After 13 years, they have gotten my last dollar.