1. Dirt Busters

0

Orange, CA

Dirt Busters

4.7 (400 reviews)
Open • 7:30 am - 8:00 pm
Updated over 3 months ago

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Response time

1 day

Response rate

100%

Services - Dirt Busters

Deep cleaning

Maid services

Move-in or move-out cleaning

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Dirty cabinets
Amanda D.

I called and asked for a deep clean to tackle areas that are not usually cleaned. We have a wonderful lady who comes and cleans our house weekly and she takes care of all usual cleaning tasks. I let them know this information. I specified that I wanted the baseboards, inside windows, outside cabinets, and any areas that you would normally clean in a deep clean addressed. Not a surface-level clean. They said this was no problem. They showed up and it seemed fine at first. I tried to tell them where to clean and they cleaned the specific areas I pointed to when explaining, but didn't apply that to the rest of the house. They left after 3.5 hours and on the surface it looked ok. I received an invoice for 4 full hours and brought up the discrepancy. They said they would adjust it, but put through a charge on my card for the full, erroneous amount anyways. I started to look through my house in areas I had asked them to clean, but didn't specifically point out with my finger. They were not cleaned at all!! I am beyond disappointed in the quality of the job and feel taken advantage of. I was very clear that I did not want a surface-level cleaning and they confirmed they could do the deep clean. This was anything but a deep clean. They failed to deliver the service they contracted for. Edit to add: When I brought it to their attention and sent them many pictures of the shortcomings in every room in my house, they told me that they had before and after pictures of the oven and stovetop vent that showed my house was cleaned. They did not ask permission to take these pictures of my house. They told me this was industry standard, but did not mention this on arrival. I would not have hired them in the first place if I had known they would take pictures without informing me. They told me they would issue a full refund, which they did for the overcharged amount. However, they then reinitiated the charge today. I have not yet seen the new charge refunded.

Their cleaning results...
Jay C.

I hired a move out cleaning on a tiny one bedroom apt $300 woof. They didn't touch the inside of the oven, caked on grease wow, and argued about the bathroom ceiling fan saying it was clean,... you tell me does it look clean in the pictures. They threw away my soap dish without explaining why, and said they would replace, I'm still waiting. Wife watched them stand around at $100/hour chatting mostly and they did a terrible job. Save your money hire somebody else. JayC

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6 years ago

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Mike S.

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4 years ago

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Mike S.

Absolutely, we’ll txt message you.

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6 years ago

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9 years ago

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7 years ago

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6 years ago

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4 years ago

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11 years ago

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11 years ago

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Mike S.

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5 years ago

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Mike S.

Hi Hemila, it's always a pleasure supporting you guys!

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5 years ago

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8 years ago

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10 years ago

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12 years ago

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8 years ago

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12 years ago

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4 years ago

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5 years ago

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Mike S.

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3 years ago

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Mike S.

Your kind words and support mean the world to us.

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5 years ago

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Mike S.

Hi Kerri, thank you for supporting us and keeping us busy!

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6 years ago

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5 years ago

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4 years ago

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Mike S.

Thank you! We love busting dirt!

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5 years ago

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7 years ago

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Page 2 of 10

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Are your workers insured and bonded?

Absolutely! We care too much about our customers and the team! Great question.

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Review Highlights - Dirt Busters

“Mike is very prompt with communication and so easy to work with Very accommodating with change in schedule.”

Mentioned in 165 reviews

Read more highlights

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Juan was professional and honest throughout our interactions…read more Upon initial inspection, he took the time to walk through the issues with our ducting and informed us we need to replace the ducts, but still went as far as cleaning the grills and furnace for us. Although we decided to search for another company due to need for asbestos abatement, I would highly recommend ABC if anyone is looking for duct cleaning.

I had an amazing experience with this company and couldn't be happier with the service I received…read more I originally reached out because I've been dealing with rashes all over my body that only seemed to happen when I was at home. I suspected the air vents might be contributing to the problem. Fidel took the time to thoroughly explain how cleaning only one section of the HVAC system wouldn't actually solve the issue because the dust and debris would simply be pushed into other parts of the system. He was incredibly knowledgeable, patient, and honest, and his explanation made perfect sense. Fidel and Licho were both professional, respectful, punctual, and extremely thorough. They took great care in cleaning the areas that needed attention, especially the room that had been affecting me the most. They even showed me the condition of the vents, which confirmed what I had suspected all along. Their attention to detail, transparency, and genuine care for doing the job right really stood out. They left everything clean and treated my home with respect throughout the entire process. I highly recommend this company to anyone looking for honest, reliable, and high-quality air duct cleaning services. Thank you to Juan, Fidel, and Licho for the outstanding work! I will definitely be contacting them again to clean the rest of my house.

Maid In Orange

Maid In Orange

(161 reviews)

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

Dirt Busters - homecleaning - Updated October 2026

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