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    Northland Connect

    Northland Connect

    (4 reviews)

    We live in an area where are options are very limited. We had KMTelecom Wild Blue internet for…read morealmost ten years before their residential accounts were bought out by Northland Connect. With KmTelecom we had good customer service and tech support and the signal strength was usually up where it was supposed to be for what we paid for. Since having Northland Connect I spend my time calling the billing office which nobody ever answers and I have to leave a message that almost always never gets a return call. When I call tech support, weekly now, I hear the same excuses of satellite issues, outages or weather. If I have a good tech person then they put me on hold and then come back in a few minutes with our speed raised up saying they "put my account on a different and less congested beam to the satellite". The speed may last for a half hour and starts to drop again. I believe that they throttle back our service every chance they get until I call and complain. This company sucks! I'm currently looking for a different provider, but there are few companies to choose from that offer satellite internet service.

    Was a customer for several years. And, I was recently upgraded to their latest and greatest. Trust…read moreme, latest and greatest meant the worst possible service one could possibly have. Tried over the course of several months to get resolution for bad connectivity and at times no connectivity at all. I was confronted by amateurs for tech help, management that was unresponsive to problems, and a totally unprofessional operation. When I finally had enough and cancelled my service they try to beat me about the head and shoulders with my "unfulfilled contract". As far as I am concerned they voided my contract by not fulfilling their end of the bargain. Too expensive to mess around with for substandard service. Do without before you sign up with these people. Trust me they are terrible and there are lots out there to compare them too, and they come out to be the worst of the worst.

    DIRECTV - televisionserviceproviders - Updated May 2026

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