ACE is the place!! This helpful hardware store is 2 minutes from my house. I've used it over the…read moreyears for lots of things. Getting keys made. Buying light bulbs. And always buying air filters. You never have to search around trying to find someone to help you out. There is always a ton of workers willing and ready to help you find whatever you may need. And they're always friendly. And humorous. Most days when you drive down Dorchester you can't miss the mannequin out front dressed up and holding a sign. I enjoy using this local ACE shop over Lowe's and Home Depot bc it's smaller and always has what I'm looking for.

Moodys Ace Hardware on Dorchester Road in North Charleston is a reliable hardware store that has an…read moreexcellent selection of items that you need to get the job done. I have had many successful shopping trips here and have easily been able to find exactly what I was looking for. The staff here is very helpful and knowledgeable. They are well worth a visit for your hardware needs.

Great products and service. I ordered a replica brass knob and it was ready in 2 days. Once I saw…read moreit, I decided I wanted it aged. They aged it within another few days. They were so nice and accommodating. Great turnaround.

I ordered solid brass pocket door hardware and they arrived about a week later. The quality and…read moredetail were great and were exactly as depicted. These are a great addition to the restoration of our 1830 early Victorian. I would definitely buy from Charleston Hardware again.

The most helpful staff I've found in the Charleston area!…read moreAsk for Claire for professional service but in reality everyone has been very helpful. Stop here before trying the big box stores...!

Very friendly, helpful knowledgeable people. Great selection of hardware and a staff that knows…read moreabout it.

I called ahead to ask about a product, and the lady who answered the phone was incredibly kind and…read morehelpful in finding my item. Store staff was attentive and helpful. They knew where to find the items I asked for right away. Prices were fantastic- cheaper than I found on Amazon after looking. I'll be giving them more of my business when possible. Bonus: the store cat was cute and friendly as well

Very thankful to have this convenient hardware store. My favorite part is the garden center…read moreoutside. Veggies, annuals, carnivorous plants, houseplants and more. There usually a cute cat wondering around or napping too! The nursery staff are always helpful. The prices are a little higher than other places, but the products are great quality.

Customer service is always great! I always get the help I need and never have a problem finding the…read moreright solution!

My experience at Ace Hardware on September 25, 2026, when I was refused service after management…read morecharacterized me as "rude." My concern is not simply with an employee. It is how my concerns about customer service were handled and how the situation escalated instead of being resolved professionally. While at the counter, I expressed dissatisfaction with what I perceived as poor customer Service . As a customer, I believe I have the right to respectfully raise concerns about the quality of service I receive. A complaint about an employee's performance should not automatically become a personal confrontation. Rather than focusing on resolving my concern, management engaged me in a back-and-forth exchange over the meaning of a word I had used. I felt that this interaction was antagonistic and that the conversation shifted away from the original customer service issue. Instead of de-escalating the situation, I was being drawn into an unnecessary argument. I was subsequently refused service on the grounds that I was supposedly "rude." This raises important questions about fairness, accountability, and the appropriate use of management authority. Customers and employees will not always agree. However, a disagreement should be addressed through professional communication, consistent policies, and reasonable efforts to resolve the issue. Customers should not have to remain silent about poor service out of fear that speaking up will result in being denied service or ordered off the premises. I recognize that businesses have legitimate rights to establish conduct policies and address disruptive behavior. However, those policies should be applied fairly and consistently, not used as a substitute for addressing legitimate complaints. If a customer is being accused of misconduct, the circumstances and the management's own conduct should also be considered. Businesses open to the public must also comply with applicable civil rights and disability discrimination laws. I am not asking for special treatment. I am expecting fair treatment, professional communication, and accountability. I also believe this incident highlights the importance of transparency. Public recording and livestreaming can help document events, preserve firsthand accounts, and encourage accountability when disputes arise. However, recording laws and privacy restrictions vary by location and circumstance. I support greater transparency in business interactions, along with appropriate privacy protections for customers, employees, children, and other members of the public. I would also welcome a broader discussion about clear camera policies and appropriate video surveillance in businesses and other public-facing environments. Cameras can help establish what actually happened when accounts differ, provided their use respects privacy, security, and applicable law. My goal is to advocate for respectful treatment, fair business practices, and accountability. Customers should be able to raise legitimate concerns without having their concerns dismissed simply because management disagrees with their tone or choice of words. Likewise, employees deserve respectful treatment and should be able to enforce legitimate conduct policies. Both principles can coexist. I welcome a fair review of the facts and a meaningful response from the appropriate management or corporate representatives. These are the day(s) the lord has made Angel Eyes Holback

Since new ownership, the products they carry have improved dramatically and there is a variety of…read moreproducts, to keep you from going to Lowe's or Home Depot. The employees are always friendly and knowledgeable. If they don't have something they usually can order it for you and it doesn't take long to come in. When it comes to pricing and value it is about the same as the bigger hardware stores. I'd rather come here than the bigger stores.

‼‼ DON'T GO HERE FOR MIXED PAINT‼…read more I bought 10 gallons of a Benjamin Moore color they matched or FAILED TO MATCH I can only assume, since I am a FEMALE, when I called to tell DOUG the manager, he didn't take me seriously !! I got a refund for the paint which I EXPECTED; however; they refused to split the fee I had to pay my painter‼‼‼ That showed me they really didn't care about keeping my business- so they LOST me!!! BYE- BYE ACE HARDWARE HELLO SHERWIN WILLIAMS

I needed a watch battery. I had lost the original one so I didn't know the number. Millisa looked…read moreup the watch on her computer, and once she identified the number she walked to the battery wall and found it for me. Thanks for the great service.

Extra nice people, very helpful, even if what I'm looking for is something very small and…read moreinexpensive. Also will help with advice, which I often need, and they have a good selection of stuff!

I can't believe I hadn't realised this local hardware store was so close to me. I've been working…read moreon some home projects lately and mostly finding myself at Lowes or Home Depot to get what I need. It's mostly been light fixtures so the selection is great at the big stores and I've even had to resort to online for some specialty stuff. But now that I know this place is right down the road, it will be my go to for general hardware store stuff. I was recently working on a toilet issue and had the fill valve kit but the flapper was the wrong size. I stopped in and was pointed in the right direction for what I needed. The store is clean and well organized. I was in and out with what I needed in a matter of minutes. Flapper worked perfectly and now my crapper is back in biz!

Friendly and fast. My first stop when I need to go to a hardware store. They don't have the…read morevariety carried by a big box store but they have all the essentials with a lot smaller hassle factor. Plus I like supporting local businesses.

I am able to order the Oregon Blades for my lawn equipment (Much better than the original blades…read moreher and get them in a timely fashion (remembering how far that they have to come to get here). And, when I am looking for anything related to my house or property (and sometimes something custom that I am doing, they usually have what I am looking for or have good suggestions about how to do it. I've been going there since before I left the USA (in 2001) and started going there again when I got back (2018). I never moved, I'm in the old same place.

Sunday is usually the day that people got time to do stuff and this store refused to open its door…read morebefore 12:00 noon it's a shame I know I've said antsy over 15 people come and pull this door handle between 10:30 and 12:00 and walked away disappointed

always great customer service they're very attentive to what you I'm looking for even if you don't…read moreknow what you're looking for lol

I have been going into this location since I was kid with my grandfather. Today I went in and there…read morewas a gentleman look to be repairing a screen for a window. Knowing he was busy like the rest of the store, I said excuse me and asked could I ask him for his opinion. He proceeded to take a deep breath, threw the box cutter (I believe) down and said what is it. That threw me for a second. I just said you know what never mind. I walked off. I did ended up leaving the store all together. Never had that experience, but it just did not sit well with me.