Subject: Formal Complaint - Discrimination and Unprofessional Conduct Let me start off with a positive and say I've never had a bad experience up until this moment I am writing to formally report a deeply concerning and unacceptable experience I had at your establishment during my recent visit. While interacting with one of your bartenders, I was met with repeated dismissive behavior. She continuously stated, "I'm only a bartender, I can't read minds," instead of offering assistance or resolving the issue. We even tried to have Management come and resolve the issue but the bar made got very rude loud rude and obnoxious and had us escorted out. More concerning, however, was that during this interaction, she directed a racial slur toward me by calling me a "Black bitch." This behavior is not only unprofessional--it is discriminatory, offensive, and completely unacceptable in any setting. No customer should ever be subjected to this kind of treatment. I am requesting that this matter be taken seriously and investigated immediately. Incidents like this reflect poorly on your establishment and create a hostile and unsafe environment for patrons. Additionally, if this matter is not addressed appropriately, I am prepared to make my fellow Black community aware of the type of employees being placed in your establishment, as no one should have to endure this kind of treatment. I expect a prompt response regarding how this issue will be handled. read more

Very friendly staff who were quick to serve and the food was fast too. Big dive bar but not trashy. Kinda like an upscale dive bar but not pretentious either. Really like the vibe here. Cushy comfy booths available. Wings were very well sauced with garlic Parmesan and the house mild sauce was basically honey with a hint of buffalo and quite tasty as well. The onion rings were perfectly crispy and the chicken nachos was a feast in itself piled high with plenty of toppings. Nice place to have food and a drink with friends and somehow NOT expensive!!! read more

Dina's Pizza & Pub - Pizza cookie - Pizza Near Me - Cleveland, Ohio

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We love their pizza and house salad! And bar service is always top notch--nicest bartenders. read more

Dina's Pizza & Pub - Pizza Near Me - Cleveland, Ohio

In the mood for pizza last weekend, we stumbled upon a listing for Dina's on Google and someone mentioned Dina's is a Cleveland institution. So, of course, we were in. It was pre busy on Friday night and we asked to be seated at the covered patio-like space. It's pretty hot in there with the sunlight and no shades or fans, so we might rethink that choice next time! Nonetheless, the service was delightful and our server was great communicating and just in general. We ordered wings and a deluxe pizza. The pizza was amazing! It might even live up to the hype we read on Google. And our wings were pretty good but the garlic Parmesan ones are kind of left swimming in a ton of oil when they're served and it's not very enjoyable. So, that and the cigarette smoke on the patio subtracts from the experience a bit. Looking forward to more of that pizza in our future though! read more

Dina's Pizza & Pub - Garlic Parmesan Chicken Wings - Pizza Near Me - Cleveland, Ohio

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Dina's is the epitome of neighborhood hang out spot. It draws old and young, every ethnicity as well as some people a little dressed up and some dressed to be a little bit more comfortable. Everyone gets along. They're just there for the awesome food. They've got a good selection of classic bar food however, their wings are something to write home about. Thick sauced, ultra-meaty wings that cooked to crisp on the outside, perfect on the inside. They rival Quaker Steak! The bar can loud, but not enough to ruin a meal. read more

Dina's Pizza & Pub - Burger - Pizza Near Me - Cleveland, Ohio

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Best pizza in Cleveland. Be sure t get it well done and get a side of Jo Jo's WTH garlic! Very reasonably priced. Very lad back and fast service. There's line entertainment l. What a great little spot read more

First time stopping into Dina's and it was a great experience. They were packed, but they seated a table of 4 of us as quickly as they could. The vibe of this place is awesome, sort of a hole in the wall type of feel with lots of tvs and seating. They have lots of parking but even with the parking lot across the street we ended up having to find street parking which wasn't a big deal just something to keep in mind. I have heard great things about their wings and the people were right. these are awesome wings! nice crispy not too saucy where they get soggy or anything. Tried the BBQ, award winning house mild and buffalo parm. everything was hot and crispy. Also tried the deluxe pizza, really good sausage on this pizza it was so flavorful. it got a big soggy as the deluxe has a lot of toppings on it but thats not their fault it can get hard to eat but lots of choices for pizza and im sure they are all good. Everyone was so nice and the waitress even brought out an extra side of buffalo sauce and ranch for me. I will definitely be back when I am craving wings and want to support a more local place, just be aware that they do place a fee when using credit cards so bring your cash! read more

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Best wings in northeast Ohio. Service is always excellent. A casual and comfortable dining experience.

So I have to admit I have yet to have a bad meal at this place. Wings are made perfectly when ordered extra crispy. Meatball sub and pizzas have been great. Service is always good and it just is a local place and has that local bar vibe. read more

Great place for watching the game. Only stopped for a few beers, but the seating inside is plentiful and s the bartenders are friendly! I'd gladly come back here again and try the food. Very clean place and good atmosphere. read more

At 9:00 pm last night, I had major cravings for pizza. So I googled "pizza with a drive-thru." Then I stumbled across Dina's. After reviewing their menu, I decided to sit in. The place was packed. The music was nice (hip-hop, pop, r&b). I was singing the whole night. I sat at the bar. The bartender was friendly. I enjoyed the strawberry mule. I ordered a small pepperoni pizza and five house hot wings. Everything was fresh and came out hot! The food was really good. I am from Atlanta and noticed that many pizza places in Cleveland have a distinct taste that I am not a fan of. But not Dina's. The blue cheese was tasty, too. I had leftovers. Great prices, too. read more

Always have great pizza but tried the chilli tonight. A bust. No flavor,just meat and sauce. No chili i've ever had. Wendy's is better and cheaper read more

I absolutely love Dina's and the whole vibe but today the food was mediocre. My calzone was over cooked and my daughter had a burger with fries.. she said it wasn't the greatest. Our server although nice when she came to check on us we rarely seen and never were offered refills until we were walking out and my daughter was shaking ice at her.. we will give it another try but today was definitely a 4star day. read more

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Very good place to eat and good bar to watch your favorite sports and beautiful servers.

OMG YUM quick pickup orders, gluten free small pizza with whatever toppings you want! Always order the chicken salad to share. Great staff over the phone!!! read more

The girl who works at the window (I don't know her name) on Tuesday evening is kind-hearted. I'm a new DoorDash driver; she helps me with the drink I spoiled on my way to my car. read more

Meat lovers pizza was excellent The house salad was good The wings were very good The pierogi pizza I wouldn't recommend it. It's a little too heavy for a pizza. read more

One of our favorite pizza spots! We order ahead and pick up via drive thru. The lady who answers the phone is always so sweet and friendly! We get the deluxe and pepp and sausage and they are so good every time with lots of toppings. We like the sweet pepper mix on the deluxe. Definitely a must stop for pizza! read more

Wife surprised me with date night at zoo Christmas lights. Then we were hungry a friend recommended Dina's. Food was great and veggie basket hit the spot. Wings and pizza were above average. Wife loved apple pie shots. Local spot vibe. Was relaxed could definitely come here with a group of friends and have a good time. If you hit the zoo this spot is only 1 mile away. Staff was friendly. Good date night. Not too pricey either for Cleveland. read more

Dina's Pizza & Pub - Veggie basket chili and seasonal draft! - Pizza Near Me - Cleveland, Ohio

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The Great American Bar scene is alive and well. The TVs had the tribe game the place was buzzing and the pizza and wings were great. This type of bar beats anything downtown or w25th any day of the week. Could spend a day here if you wanted. read more

Dina's Pizza & Pub - Pizza Near Me - Cleveland, Ohio

There's always something with this place: the food is undercooked, or like tonight, they gave my food to the wrong customer. The worst part is I didn't even get an apology or offered a discount of some sort. This place is overpriced for their level of inconsistency read more

Since moving to Cleveland in 2022, whenever I'm craving great food (primarily wings and pizza) Dina's is always my go to. Whether we eat at the bar or take it home, it's never disappointing. Love the energy in there, great to sit and watch any sports games, and the staff is always so nice and attentive. If you love spicy and hot this is my go to order- (10 wings- All flats- House Hot- Side of 911 sauce- Two sides blue cheese. Jalapeño poppers, cream cheese only!). And don't forget to try a shot of their Carnival Water, created by one of their very own! (I believe her name is Peggy- the sweetest woman). read more

What a neighborhood pub should be!!! Yesterday was my first but not my last time!! I sat at the bar because it was a busy Saturday afternoon !! The college football games were on, there was conversations and cheers buzzing about!! The waitress / bartender took my order with no pad!! I Ordered the deluxe pizza and wings with mild sauce to go!!while I waited , I chatted it up with a regular patron and he confirmed the atmosphere was like this most of the time!! Friendly staff, great food, filling portions!! I had a beer, but he suggested I try the Apple pie shot next time with it!!" You wont be disappointed " I tell ya!! Im looking forward to a return visit already!Oh yeah , the pizza and wings did NOT disappoint either!! Abundant flavorful toppings and perfectly cooked and sauced wings!! My compliments to the chef(s)!! read more

Dina's Pizza & Pub - Medium Deluxe pizza!! - Pizza Near Me - Cleveland, Ohio

Great place to eat . We have enjoyed everything meal we have tried and have always enjoyed the quick and friendly service we have received !

There's a lot to say about Dina's and not a single thing is negative. Starting off with the atmosphere, it is never dead in that place, and I am also a sucker for their vintage decor scattered around the building. You can either sit at a booth, table, or at the bar which has plenty of stools. Their drink selection is tremendous, I personally go for draft beer but they have many many many other options. My favorite food would be an order of lemon pepper wings, and a buffalo chicken pizza, can't go wrong with that! And the staff is great at getting everyone seated. read more

Great place to eat, and have a cold beer. I had the Caesar salad, a bowl of meatballs and bought a medium sized pizza with sausage and pepperoni to take home. Everything was delicious, and everything I've ever eaten here has been just great! Service is great too! read more

Tried their pierogi pizza for lunch today and it was delicious. Everything was cooked perfectly - the pierogie were soft and creamy and the crust was perfectly crunchy and thoroughly baked. And the cheese was browned perfectly on top. We also tried their fried mushrooms, which were great too. read more

Dina's Pizza & Pub - Pierogi pizza - Pizza Near Me - Cleveland, Ohio

The wings, the pizza, the burger is one of the best in the city, the music, the service, and the fact they serve Dos Equis all contribute to my 5 star rating. They also play sports on the TVs read more

It was my first time trying out Dina's after hearing about it for quite a while. Went to check out this place with some friends. It was pretty crowded but we were seated pretty fast. The food was pretty good, and the draft drinks were good for happy hour! Very affordable. We ordered 2 pizzas and each of us got our own wings. The pizzas were really good! The perfect thickness & it was well made. I ordered the house hot flavor and at first it wasn't spicy, but after a few wings it got pretty hot. I got the smallest size but I couldn't fiinush all of my wings. Next time I think I'll stick to the house mild. read more

Dina's Pizza & Pub - House Hot - Pizza Near Me - Cleveland, Ohio

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We live around the corner from Dina's and have been told that the wings are the best in town. So far, we've tried both the wings and the pizza. Pizza: a-ok - this is my favorite delivery in the area. Nice and cheesy, and when it gets to our doorstep it's always still piping hot, which I love. They have great customer service on their delivery team. Wings: seem to have gone down hill. I know that the wings have been named best in Cleveland for many years, but we were disappointed. The wings were just ok - and they had no crunch to them at all. I will say though that the sauce on the wings was stellar - its' just the cook on the wings themselves that leaves something to be desired. I'm hoping that we just had an off experience and that if we order wings again we'll get a better batch! read more

I had never been inside this place and today was no different. I had a craving for pasta for lunch and PJays did not open until 4pm so on Door Dash I found Dina's for pasta. I ordered the spaghetti with meat sauce. The sauce did not have a lot of meat in it but overall it tasted pretty good. I was surprised to see the size of the side salad that came with the pasta. Nice size with plenty of veggies and croutons. I had to pick out the onions of course (yuck) and then put on what looked and smelled like Italian dressing. That ruined the entire salad. The dressing tasted horrible so I threw the salad out. But the portion of pasta was plentiful as well and I have nearly half of it leftover for another lunch later this week. read more

Dina's is a classic stand-by for us. Whether it's carry out or dine in, we are always excited to be ordering Dina's. My absolutely favorite thing that's been on the menu is the pickle pizza. It's salty, Cheesy, and dilly. We love the salads, the wings, burgers. We can make a whole meal out of appetizers. The menu is large and creative. Excellent prices and great service. Dina's is a neighborhood place, but you never feel out of place there. read more

Ordered for delivery a few Mondays ago. The person on the phone told me that it would take about 45 minutes for the pizza to get to my house. After about an hour and fifteen minutes I decided to call again to see when the pizza was going to show up. The person on the phone mentioned that they only had one driver in and that the pizza would be there any minute. After about an hour after that the pizza was still not delivered. After calling for a second time, the same person I spoke with earlier told me that the pizza was just now leaving the store. Almost 2.5 hours later and we finally got the pizza. The man that dropped off the pizza was very genuine and apologized several times. I know that it wasn't his fault, so I didn't give him a hard time. I ordered a half sheet pepperoni pizza. The pizza was warm but I was so hungry that I didn't mind. I would give this a 1 star but the delivery driver was beyond genuine and I really enjoyed his customer service. I want to give this place another try but waiting almost 2.5 hours for a pizza is unnecessary. I would have been understanding if they called to check in and mention that the kitchen was backed up or slow but having to call two times has put a bad taste in my mouth. read more

Dina's Pizza & Pub - Pizza Near Me - Cleveland, Ohio

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On Tuesday I ordered a 1/2 half cheese and half chicken on Wednesday I was sick af called and talked to the manager he was actually very nice about the whole situation. read more

My wife and I stopped in recently for a quick meal before an event we were to attend. Had heard great things about both their wings and pizza so we wanted to give them a try. A booth near the bar was our table and we settled in with a few beers. We ordered a house salad, deluxe pizza and a dozen buffalo style wings. The house salad we shared was quite sizable; it had a nice, light vinaigrette dressing and a few veggies on top. Not that we got the "healthy" stuff out of the way...on to the good stuff!!! The deluxe pizza was medium thickness crust and a wide array of meat and veggie toppings, but the cheese was average and sauce was basically tasteless. Definitely not one of favorites. But...the buffalo style wings were crispy, well sauced with a perfect buffalo flavor and heat. Served with blue cheese dressing for a cool-off "dip" these were some of the best we've had in the Cleveland area, and believe me we've tried a ton of them! So...we will most certainly be returning for the wings and maybe some loaded fries. Glad we finally gave this place a try! read more

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Love love love this place!! Food is amazing dining are priced good with lots to choose from. Pizza is tasty. read more

Very casual place. Lot's of seats at the bar. Service was spot on! There was something on the menu for everyone. Lots of choices. We ordered onion rings, basket of vegetable, hamburgers. garlic bread and wings. All food was just ok to good. The wings were so-so. Not the best. They were cooked through and sauce was just poured on them. Onion wings were delicious. The garlic was cheap bread and actually soggy. Vegetables were a decent serving for the table. I will return. And try the pizza! read more

I took the the family here after the zoo here one day and had an over good experience. The pizza was good but not my favorite in Cleveland. Inside it's quite loud and Has a bar feel to it. The wait staff was kind but could have been a bit more attentive. This is a good stop after the zoo as it's only a mile away. read more

During fish fry season, pierogis come out as a main staple. But instead of having them on a boring ol' plate, eat them with caramelized onions and covered in cheese on a pizza crust. We carry out the pierogi pizza and not just in the spring, they have it all year round. Not a fan pierogis? They have a bunch of other tasty pizzas too. The meatball pizza is loaded with mini meatballs and their seasonal pie right now is a Rueben pizza. I'm a fan of nontraditional pizzas. read more

Dina's Pizza & Pub - Pierogi pizza - Pizza Near Me - Cleveland, Ohio

This place is great! The food is well-made and the place flows like a well-oiled machine. Everyone we encountered was attentive and kind. Oh, and the music makes me want to dance. ;-) read more

Dina's Pizza & Pub - Buffalo Chicken Salad with ranch dressing - Pizza Near Me - Cleveland, Ohio