Cancel

Open app

Search

Dillard's

3.5 (30 reviews)
Open 11:00 am - 8:00 pm

Dillard's Photos

You might also consider

Recommended Reviews - Dillard's

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Artificial Leather Coat
Harry H.

I went to Dillard's today to find some good buys on next years cold weather wear. The end of winter and end of spring usually means Dillard's has great sales on these items. Today I was looking for a heavy leather coat. I was browsing the wares and was trying to find a real leather coat, but everyone I found was artificial leather. Maybe they had sold out. When finally an employee came to ask me if I needed help, after about 15 minutes, they had no knowledge of the merchandise. I am chalking it up to them working in another section. Normally I enjoy my shopping at Dillard's so I am giving an average review.

Beauty under the Big Top.
Amy W.

Dillard's has always been my department store of choice. For years that was mostly just because it's the department store that my family shopped at when I was growing up. Since the recent remodel, in my opinion, Dillard's is the most modern and upscale looking department store at Fayette Mall. It's visually appealing and I feel like I am in a high end retail establishment when I shop there. There are very few brands that command my brand loyalty. Lancôme is one of those brands and I always shop at the Dillard's Lancôme make-up counter. The counter manager, Tammy, is sweet and professional. It's so great to have a consultant that remembers your beauty preferences and even the things that you chatted about last time that you were there shopping! These past few years the cosmetics department at Dillard's has had some fun special events. This past Saturday I attended one called "Beauty under the Big Top." I purchased a $40 gift card which was my "ticket" for me and my friend to receive lots of goodies during the event. I was entered into drawings for baskets full of cosmetics, my friend and I both received a coupon for a complimentary brow arch, my friend and I had our make-up done by a professional make-up artist, we each got a swag bag with free samples, and after our purchases we both got an additional "surprise" of an Aveda conditioning treatment at the salon. In addition, there is a Lancôme gift with purchase going on now, so after I purchased cosmetics I received a tote, lotion, face wash, lipstick, mascara, and blush. The cosmetic department really went all out with the theme of this event. All of the ladies at the counters were dressed up in the carnival theme. There was a clown on stilts making balloon animals, carnival food like popcorn and cotton candy, games like "mascara ring toss", an artist doing complimentary caricatures, and a photo booth. My friend and I had a lot of fun!

Rude service posted review
brandon h.

I have had better customer service and every city but Lexington. Most of the employees that work here have been there along time and act like your bothering them when asking a question or needing help. Dillard's wouldn't let me return a pair of dress pants that had the tags with them , the store clerk called for a manager which I told the manager it wasn't about the money i just wanted a pair that fit correctly , she said we wouldn't be able to make the return today , so i replied does that mean you will accept them for return tomorrow or next week? She said no not at all. I said we'll do you want the pants for free so you can make a profit because I won't be able to wear them she said no maybe you can donate them. Not sure i understand losing a customer over a pair pants but there other places that value there customers more then Dillard's

Sandles

See all

Photo of Alli C.
570
1069
3655

5 months ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 2
Oh no 0

3 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 2
Thanks 0
Love this 2
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 15
Thanks 0
Love this 12
Oh no 0

8 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Dan S.
0
70
6

3 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sammie L.
0
152
24

4 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of K.t. W.
12
37
0

15 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Heather P.
1863
1865
11507

11 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 5
Thanks 0
Love this 2
Oh no 0
Photo of Sue M.
0
25
0

7 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Casey S.
105
146
586

10 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 2
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 2
Thanks 0
Love this 0
Oh no 0

12 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Joe K.
133
17
3

8 years ago

Love this store . Always fast friendly service from all the sales associates. The assistant manager Reagan is awesome.

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0

15 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jess S.
26
135
14

15 years ago

Department store have pretty decent shoes and suits. Good selection of Polo and other mens things.

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ian D.
0
14
0

8 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Dillard's H.

Dillard's H.

Helpful 2
Thanks 0
Love this 0
Oh no 0

Ask the Community - Dillard's

Review Highlights - Dillard's

Since the recent remodel, in my opinion, Dillard's is the most modern and upscale looking department store at Fayette Mall.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Department Stores 373 times last month within 15 miles of this business.

Verify this business

Dillard's - deptstores - Updated May 2026

Loading...
Loading...
Loading...