Don't come and get film scanned here right now. It's about a 3 week plus wait time. Oh and they…read moredon't/won't communicate that to you. Maybe tell your customers who purchased something that their items will be delayed. Nice people. Poorly ran film department.

Needed a digital camera and stopped at their store in Pasadena. Gabriel was very knowledgeable and…read moreshowed us several different cameras. This location was larger than I expected, and they have more than just cameras -- they had lighting gear, film, video equipment and more. They also offer photography, video and tech classes. There is a parking lot in the back of the building, and street parking is also available. The best part is that they are pet friendly!

I went there to see about film cameras and Ross who is the owner ( business is run out of his home)…read moreproceeded to preach Christian nationalist ideals. He is both racist, homophobic, and pro I.C.E. The environment was very uncomfortable I would not have sought out business here if I knew this. Go at your own risk I have also seen other reviews stating he has harassed them via email with propaganda and shown photographs of dead bodies in automobiles that he has photographed.

I recently purchased a Canon A1 that had a terrible shutter squeal as well as deteriorating light…read moreseals. I brought to Ross who was able to fix it right up. Upon the service he was able to identify another problem with the camera and repaired it. Now I got my camera back and is working magnificently. Thanks again Ross! Don't forget to give some attention to Gretel!

Friendly, knowledgeable, fast, affordable, and kind. Absolutely the best place in LA.read more

Needed the retainer ring unscrewed from my Xenar 210mm f/6.1 large format lense from Schneider…read moreKreuznach. A specialty spanner wrench is needed. Dropped by during my lunch break and Paul was able to assist to put it into the new board I have. Thank you! Will be definitely be coming again if I have any Leica or Hassleblad film camera that need servicing!

This is the first report on Authorized Camera Repair (ACR) so it should be written without…read moreprejudice or malice. Let me start by setting the background: After going to Simon's Camera and being told that my fairly new SLR needed to be shipped back to the manufacturer for repair I started looking at other shops because this didn't sound correct. I called ACR and was given a chatty direct explanation of how the system works: Most Camera shops do not do their own repairs - they send them out and mark up their vendor's work. According to the gentlemen at the counter many local stores send cameras to him. So I went to Simon's, got my camera, took it ACR and paid the $10 fee to take a look. Side note: Simon's had tried to charge me $20 just for shipping! After having the camera for only 2 days i called the shop and was told after running extensive tests there was nothing wrong with my camera (works perfect) no extra charge would be assessed - I can only imagine had Simon's serviced my camera it would have been "a major part" at 100 bucks + labor. This store is honest and knows its stuff. Go there if your camera is broken. Having said that (Curb your Enthusiasm reference), the gentlemen working there needs some serious customer service training. It's probably his establishment and he has been tucked away there for years but he is quick tempered and forceful with his verbal transactions often cutting the customer off and speaking to them in an unknowingly condescending way. Which, I guess, sometimes is all find and dandy if you just want it done right. ACR is recommended, bring your thick skin. JG

I'd like to start off saying that the repair shop is not on site and its cash only.The shop is at…read morea seperate location so if you decide not to get your gear repaired you'd have to wait a few days before u can get it back. I thought that detail was important enough to be mentioned first. Anyway, I brought 2 flashes over for repair on Friday(11-13). Tom was about to close shop but he was nice enough to wait for me to bring my gear in. Tom is very pleasant, very chatty. Paid $10 cash for each flash to get his tech to look at it. Great start, was definitely seeing where his high ratings were coming from. He asked me to call him wednesday the following week(11-16). Called wednesday, gave him my ticket number and he said hey, one flash is repairable - $84 - and he'll have his guy take the parts out of the 2nd flash to get it to work. I say thats fine, kindly have his guy put the 2nd flash together so i wont have a bag of flash "parts". I was thinking maybe i can bring the 2nd flash somewhere else and get them to repair it and i dont think anyone will want to repair a "bag of flash parts" . He said it would be double labor , if his guy had to put it back together. In my head im going. $84+$20=$104 and ill end up with one working flash and a "bag of flash parts". I decide to just not get them repaired there so i ask him to just have his guy put the flashes back the way they were, and ill get them repaired elsewhere. He's like ok, but i wont get the flashes back until Friday (11-18). fine. A few minutes later he calls saying hey... I talked to the guy and he says he'll try to put it back together. At this point im already a bit agitated but I give him credit for going the extra mile. I give him the go ahead to just fix the flash and get it over with. He tells me to call Tuesday(11-22) At this point i hop online, buy an SB-600 off craigslist for $150bucks, and get my instant gratification. So. $104 for a repaired flash using parts from my 2nd flash and over 2 weeks of waiting... or $150 of instant gratification ($200-$250 for a brand new one that you get in 3-5 business days). You be the judge. He certainly gets points for being a good businessman, just isn't practical for my particular situation. I'd love to give him a high mark but im just not happy with the all in all experience.Of course, this may be a totally different story if he was repairing a $5000 camera body for a few hundred bucks. UPDATE: March 03, 2012 So the repaired flash stopped working again with the exact same symptoms. Turns out that the fix was a $7 Flash tube replacement from Nikon and about 30mins-1 hour of soldering. His tech who took the flash apart previously also did a bang-up job of putting it back together. he actually melted some mounts trying to get to one end of the flash tube and the rubber bands holding the tube and the wires werent properly guided back cleanly. The tech also apparently "didnt have enough time" to put the 2nd flash together so i found loose parts and screws in it when I took it apart to move the flash tube

I've been shopping at Samy's since the early 1990s, and I've stayed a loyal customer all these…read moreyears because of their knowledgeable staff, extensive inventory, and excellent customer service. Very few brick-and-mortar photo stores can match Samy's selection, and being able to hold, test, and compare products in person beats guessing online any day. Scott B recently helped me with an exchange, and the experience was so smooth it inspired me to finally write this review. Samy's is a fantastic business, and I recommend it without hesitation.

My Fujifilm X-T3 is currently being repaired at Fujifilm HQ, and I needed to rent a camera for a…read morecouple of gigs I have coming up. I called up Samy's and was reserve an X-T3 at a really good price (the Pasadena location only had X-T5s available). I would have liked to try a newer model but I wanted to use the accessories, batteries and lenses of my current setup, so this was perfect. I was in and out of the store in under 10 mins, Danny helped me out and was quick and friendly. Samy's always saves my butt when I need gear in a pinch.

Silvino is the man!!! Just had a Profoto head worked on recently. FAST turn and works perfect now!…read more He's repaired strobes for me for over 20 years and has always been awesome to work with! Just a good human! ;-)

Silvio gave one of my profoto heads away to another customer and never rectified it. When I arrived…read moreto pick up my 2 heads and pack, he told me he thought I already picked them up. My silver Halliburton case was sitting in a pile and I said it was mine. Upon opening it, I was missing a head. He is a good guy who made a mistake and I still paid full price for the work as I trusted him to rectify it. I spoke to him via phone several times since then and still no replacement so I'm now leaving this review. Proceed with caution

I found Birns & Sawyer, Inc. when I had some problems with my Canon XL1, and they are specialized…read morein professional motion picture equipment. I contacted them by phone to find out if the trip to Hollywood would make any sense. Jim was very help full through the phone, answering our questions accordingly, without getting frustrated. We decided to get on the road, so our XL1 would be operational again. At location, Jim was again very help full, and went out of his way to check our XL1 on any damages and what not. We found out that only the battery needed to be replaced. Jim gave us some additional tips and we left the store with a new battery and plan to come back to pick up some other stuff for the camera. As a site note I want to say that this day, B&S were getting ready for a seminar 'Film or Digital?' It was pretty busy, moving things around, but in spite of all that Jim was willing to take his time and really helping us out. Thanks Jim

This shop is a filmmaker's and cinematographer's best friend!…read more There is a lot of film equipment out there, but the good people at Birns & Sawyer have USED all equipment and they will be able to tell you what's best - their free advice is included with each product Of note, whether you're Michael Bay, or a student filmmaker, Birns & Sawyer treats everyone like a king - you can't go wrong here!

Super good people. Always really helpful. And they have older glass for reasonable prices.read more

Antagonist is great! Solid people, great gear, talented working professionals which only further…read morevalidates the business. I highly recommend them!