Went in because my workhorse lens got dropped while on a tripod. The filter thread got bent and stuck, and the staff fixed it within 24 hours. He gave me a very reasonable price. I highly recommend this place. There's street parking, but I parked at the Smart & Final across the street. It only took less than 5 minutes so it wasn't a problem. read more

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after 5 months, still haven't gotten my camera back, won't answer emails or phone calls. Actually not even my camera, this was a camera I purchased and donated for my school's yearbook club when they couldn't afford their own. read more

I never got my camera back. Look them up under the BBB. Many people never got their cameras back. I did pay over $200 for repairs, but they still have my camera... I dunno, nearly a year later. They never answer their phone or respond to messages. They never respond to emails. Rip off artists. read more

Really good place with very friendly and helpful staff. I had a great experience and would definitely recommend it.

Dropped my favorite point&shoot (Sx70hs) at the lake giving me a lens error that neither I nor the local shop could remedy. Shipped it to Pro Cam Fix in Glendale (my hometown) and they had it repaired and back to me post haste. It now works perfectly, and they cleaned it as well. My highest recommendation for this shop! Thanks! read more

This place is a complete scam. They take your money upfront and then take weeks to get back to you. Then they give you tracking numbers for your shipment, but the item never ships. Then they come back with excuses, such as, well... we had to order another part. It has been months and I doubt we'll ever see our $2,400 camera or a refund (almost $1,000). We'll this isn't the last they'll hear from us! read more

They have had my camera in their shop for 3 months!!!! They don't answer their phone, return phone calls, or e-mails!!! I have no idea where my camera is or what the status of the repair is. This is outrageous!!!! read more

Hands down the BEST camera shop I've ever been to. Procamfix went above and beyond for me in every way. Not only did they help me learn how to use some cameras I wasn't super familiar with, but they also fixed my camcorder in just two days--which is already amazing on its own. What really blew me away, though, was that they stayed after hours just so I could pick it up in time for an important shoot the next day. On top of all that, they even gave me two extra batteries and a charger, just out of kindness. This kind of service is rare. You can tell they genuinely care about their customers, and that means everything. I'll always go to Procamfix for any gear, repairs, or questions. Can't recommend them enough! read more

At BurningMan in the Black Rock Desert this year, I accidentally broke the top LCD panel and protective glass on my Canon 5d Mark IV. There were no local shops in my city that could repair it before an upcoming trip so I went online to search for a camera repair shop that could fix this fast and get it to me within 10 days. I found Pro Camera Fix via a Google search, called, and spoke with Arthur. He assured me he could fix the screen for a reasonable price and clean the camera for free. There was a delay in the parts supplier getting the screen, but Arthur kept me updated and assured me his team could complete this and have it next day aired to me, the day before my trip. And he did! It arrived in like-new condition, fully functional, and they did a great job at cleaning all the BurningMan playa dust from the entire camera, including the sensor. I highly recommend Pro Camera Fix for your camera and lens repairs. Do not let the older negative reviews scare you away. Thanks Arthur for all your help and quick service! read more

Pro Cam Fix has had my camera and my money for over two years at this point. In the beginning they would respond by saying they had to order a circuit card for the repair. They then said it was on back order. Then they stopped responding at all. Once I finally reach a live person on the phone I was told the circuit card had come in and the camera should be repaired that week and I would be sent an email with the tracking number. That never happened and O am still out my camera and my money. Hence I would never recommend using their company for camera repairs unless you live close to them. Richard Rockwood read more

I mailed my Panasonic HMC 45 to this company in October, 2024, who soon told me the motherboard was shot, costing me $300 in advance before they fixed it. The motherboard was due on December 10, 2024, and as of today, no camera, no reply to my calls and emails, and no fixed camera,. Not cool. read more

I sent my camera back in SEPTEMBER. I paid them $341 for the "referbishing and repairs". I was told there was an 18 day wait on a part that I needed; that combined with their alleged 5-7 day turnaround time. So I was very aware that it could take around a month to get my camera back. it is now DECEMBER 30th AND I STILL DO NOT HAVE MY CAMERA!!!!!! Around the beginning of December, I reached out through email and calling, and after about a week of that, someone called me back on the 9th of December claiming my camera would get shipped the following day (the 10th). I did receive a tracking number but after 20 DAYS, USPS claims they have still not received the package! At this point, my camera could arrive in absolute perfect condition and I would still NEVER use these guys nor recommend them to anyone ever again due to how they've handled this. poor communication dishonest employees Services rendered?....... to be determined read more

Been working with these guys for years. I have a few DLRS that always need image sensor cleanings and all around cleanings. Always do a great job with next day turn around. thanks guys read more

The staff was professional with servicing my camera. The camera had dust and they took it out! Yayaaaa

do not ever take or send your video camera or digital camera to this establishment. they will steal and the device that you send to them. when you call in order to discuss the status of the repair, there is either no answer or no response to voicemails. in addition, i believe that they are also blocking my phone calls. the owners wife runs the beauty salon next, so don't frequent location either. read more

I dropped off my lens 2/3 months ago. I was told it would be fixed in a month. I depend on this lens for my income. I'm now unemployed. I really need this lens to make my money (truly). It's my standard lens and my only other is a fixed 50mm. I truly think this repair shop is holding my lens HOSTAGE. I paid for it in full to be fixed = $900ish dollars. Every week when I reach them (which is EXTREMELY hard) over the phone, they say "give us one more week" or something along those lines. I'm fed up. You see, My friend committed suicide a month ago and I want to film the memorial tomorrow morning. Now I cannot. I am the organizer of the memorial and as a professional videographer, am responsible for recording it. I have called three times today since this morning and have not gotten a response. What now? I cannot afford to rent a lens since I am unemployed. I am not even eligible for unemployment. I'm also disabled and waiting for disability insurance to possibly approve me. This is frankly ridiculous. I will be escalating this to the California Contractors State License Board if I do not hear from them soon. PROCAMFIX, if you want me to change this review, resolve the issue, and give me a partial or full cash refund for the inconvenience and dollars lost due to the unemployment. UPDATED REVIEW BY REQUEST OF BUSINESS OWNER: Feb 25, 2022: It's been 3 months approximately since I dropped off my lens. I finally got it back! Who would have thought?! I really did think they were going to steal it and I would never get it back as the rest of the Yelp reviews say so on here (or about 1/3 of them do). I am updating my review because I was asked to PLEASE DO SO by the staff many times (how annoying). Anyways, here's the update: I will NEVER go back to this place again and I suggest nobody go either. Go to Samy's in Pasadena or LA. I actually went into pickup my lens and secretly told a girl dropping off her camcorder "I wouldn't go here if you want to see that camcorder again." The staff is EXTREMELY friendly and hey, they even gave me a free water bottle, but after all the hell I went through like trying to reach them and playing phone tag or never getting a response millions of times over the period of multiple months, and the amount of unprofessionalism, etc., hell NO! NEVER again! This place feels like it's run by pure incompetence. Like someone who's doing dope in the back and taking their sweet time making deals on the side. Look, you guys are friendly, but not on your game, and I think you might be running some sort of scam. The lens isn't working with my light meter too in my camera body... so I'm pissed. AGAIN. Taking it to Samy's now. Not worth your 90 day guarantee. I'll never get my lens back if I drop it back off with you to fix! I'm seeing that anyone who sends in their gear never gets it back according to these yelp reviews? That sort of thing? I think it's pretty scary. BEWARE FOLKS! Happy shooting! Glad you've found a great hobby and I'm sorry you're having technical/hardware problems or maybe even foolishly dropped your lens like me! Peace and Love! Oh, P.S. they DO NOT wear masks. SECOND UPDATE: FEB 25, 2022 12:45 pm: after updating my review with the first amendment, freedom of speech, I am being harassed with calls. So I had to block them on my cell. I answered to "whats the problem" I hope they don't start calling me from other numbers! I know just what to do if so... read more

DO NOT USE THIS COMPANY!!!! Sent in a $2000 lens to be repaired. Communication was great until I paid for the repair as asked up-front. Parts had to be ordered and the repair eta was a month. After 1-1/2 months I started to call. Finally I got to talk to someone and did receive my lens, however still not working properly. I sent the lens back in 6 months ago and still have not been able to talk to a person. Currently I am out $2000 for a lens I do not have and $350 in fees to fix the lens. So before using this company check the BBB rating (which I did not do) and read reviews for yourself. Poor communication, poor service, over commits, incorrect ETA' s for repairs. A very unprofessional business. read more

came again cuz my camera stopped working so came out It was just the battery . The kind man helped me again and replaced it and advised where to buy good batteries . Thank you! I Appreciate your business read more

PRO CAM FIX - Got my old Pentax fixed - Photography Stores & Services Near Me - Glendale, California

This company is a total SCAM!!! Do NOT send your camera to them. You will either lose the camera and the money you paid to have it fixed. "Arthur" who was the person I spoke with is a smooth talker, but that is all. The details of my nightmare with liar and his firm is pretty much the same as what you will read below so I will not bore you with too many details. Suffice it to say, they have had my Nikon FA since March of 2023 and have been "trumping" me ever since. The good thing is I had my bank (TD Bank) go after them, so I did get the 250 dollars returned from these scammers filing a fraud complaint. But the camera was never returned to me as Arthurs had promised! I am going to file a police report in the town where they allegedly do business. Let's see. Do not, I repeat do not do business with these frauds! You are better off using the cash to start a fire when you go camping! read more

I sent my Panasonic HC VX1 to Pro Cam Fix on Aug. 28th 2024. They received it on Sept. 5th (order #P1006006) They charged me $354.00 to change the P.C Board Main. To make a long story short, I never received my camera back. I called a couple of times they replied back and said that they were going to send the camera that week and that was in October. I've called numerous times and emails with no response. This place is a scam and they need to be brought to Justice. They are stealing people cameras and reselling them. Do not do no business with this place. read more

Great service and communication. Needed a quick turnaround on a canon 6D mode dial and they knocked it out in 24 hours. Even cleaned the entire camera and made the shutter wheel work like new. Overall great service and price was worth it! Will be coming back and recommending friends as well. Thank you! read more

PRO CAM FIX - Photography Stores & Services Near Me - Glendale, California

I sent a Sony RX 100 Camera in for repair in July of 2024 and was told that it would cost $618.00. My card was charged. A month later I called to check the status of the repair, "Arthur" said that it would be shipped back to me in 2 -3 days. 6 months later no one returns my calls, I'm out $618.00 and they have my camera. Not a reputable business! read more

I sent in my camera for warranty repair and received an email that the got it on October 16, 2024.. It malfunctioned 2 days after it was repaired and returned to me. I have not received any communication from them since that time even after sending several inquire emails and leaving several messages on there phone service (all calls were answered with "due to high volume... and leave a message ...we'll get back to you soon". I'm beginning to feel that my $1500 dollar camera has been hijacked. The only reason I give 2 stars is that they responded quickly when I sent it in for repairs the fist time and were great at getting it back to me in time for an upcoming trip. read more

Sent my lens from a different state and they fixed it for a great price and sent it back about 2 weeks afterwards. I was worried at first because no one was returning my emails but after calling and speaking with someone I got updates. read more

Update. After being contacted by the company, I have my repaired lens. Of course the USPS delayed delivery for 4 days due to weather, but that is not the fault of Procamfix. Thank you.. read more

I read all the mixed reviews and I was desperate to get a couple of cameras repaired, so I sent in my Sony RX 10M3, which needed a new LCD screen. Communication was great up front (before they had my money). They sent me an estimate with a time frame of when the repair would be done, so I sent in my payment. Several weeks later, I followed up and I was told that they were waiting from a part from Sony. I followed up a while later, and I was told that my repair would be finished in a few days and that I would get an email with a tracking number for my camera's return. Several days later, I received that email and my camera was returned with the repairs done. End of story....right? Not so fast. Now that I was successful with the first repair, I tested the odds and sent in my Canon G7X, which had a photo button that was stuck. I followed the same procedure and I paid when I was given an estimate of the cost and a time frame for when the repair would be done. About three weeks later, I called to follow up on the repair and I was told that they were waiting for the part. I told them no problem. When I returned from a trip, about six weeks after that first call, I was told that the repair was complete and that I would get a tracking number a few days later. That tracking number never came. When I tried to call them back, I was never again able to speak with a customer service representative. I called many times and left a few messages, but no one ever responded back to me. I then reached out to PayPal, through whom I paid for the repair, and I started the process to receive a refund for the money that I sent them. I was given a date by PayPal, by which Pro Cam Fix had to respond to them with an explanation or a shipping notification. My assumption is that they never responded to PayPal, since Paypal processed my refund on that same day. Pro Cam Fix still has my camera, however, and they have not responded to my inquires about having it returned, fixed or not. If you feel like tossing the dice, then go ahead send Pro Cam Fix your camera and hope that they repair it an send it back. If you decide to use this company anyway, document everything that you do and pay them with a form of payment that you can dispute later, as necessary. Based on the reviews of so many, it seems that there is no simple recourse for anyone robbed by a scam company like this. A lawsuit is the only recourse, and I suppose that they count on the fact that most people will not go through all that trouble for something that is not all that valuable. It really is a shame. Bottom line: Find a reputable company to do your camera repairs. Don't become another one of Pro Cam Fix's many victims. read more

Was skeptical on finding who can fix my Canon 1DS-MK2 since everyone knows it Canon no longer services it. I'm totally glad that I've found this place! Before finding them my 1DS didn't start up at all. With the quick turn around they made it completely as if it's new ! Recommend this place to anyone. Honest friendly staff! They are just a call and a email away. Will definitely be back ! Also got my 24-70 mm cleaned and serviced . This lens is discontinued. With how well this went this is telling you they are capable of fixing anything. read more

PRO CAM FIX - Photography Stores & Services Near Me - Glendale, California

I called early in the morning but no answer. I got a call back right away from Arthur and told him about a dirty focus screen on my Nikon D850. I had sent it to Nikon and recieved back in the same condition.(i went be sending anything to Nikon anymore). Come here!!!! He took care of me no problem. fixed it in 2 minutes! He know his stuff. what a hidden jem! read more

I am very disappointing with my DSLR camera repair experience I recently had with procamfix , and I must say that I'm extremely disappointed with their services. The promised repair timeline was repeatedly extended without any valid explanation. It took several calls to get them to work on my camera. After almost three months of false promise from PRO CAM FIX. When I finally received my camera, I was shocked to find that one of the initial issue hadn't been fully resolved considering amount of money I paid and didn't solved the issue. I would strongly advise against using their services and recommend exploring other repair centers that prioritize customer satisfaction, transparent communication, and competent repairs. read more

Excellent service. Highly recommended great communication. Artur help me to fix my SONY A7 read more

PRO CAM FIX - Sony A7 - Photography Stores & Services Near Me - Glendale, California

I took a contax t2 that was having issues here about a year ago and they guaranteed they could fix it. After telling me that it ended up not being the original problem they thought it was, they stuck to their word and replaced almost every part of the camera until the issue was fixed at no extra charge. You may have to call a few times to get ahold of them but integrity and craft are top notch! Thank you! read more

Pro Cam Fix been saying since April that the are going to fix my lens. It's now Sept and still do not have an honest response . I sent an email asking for my lens Bach and my $ 960 but have not heard anything . I also left phone messages. NOTHING . I Feel they have took my money and lens . I LOST ALOT. RIGHT NOW I DO NOT TRUST THEM. I CAN ONLY HOPE THEY READ THIS MESSAGE AND DO THE RIGHT THING . GIVE ME MY MONEY AND LENS BACK read more

Another happy experience with this company. I had an old Sony TRV camcorder that I wanted to use to playback some old tapes. My camcorder wasn't taking in my tapes and whenever it was, the playback wasn't working. I ended up taking it to Pro Cam Fix as I have had good experience with them in the past. I'm happy to report that my camcorder was repaired and everything is working good. No issues. Was able to play back my old tapes. Definitely recommend this place. read more

I told them i decided not to have my camcorder repaired and will pick it up within the week. Although I live far, I was around the area so i tried to pick it up after a couple of hours I called. The guy said I can't pick it up yet because i said i will pick it up within the week, not today. I said within the week includes today. He said it's still open so I should come back tomorrow. I said I will wait but he insisted I come back tomorrow. I am not a technician but i know enough to know assembling this back should not take an hour or two. Why they need to keep it for a full day surprises me! read more

I found this company on line and inquired about my Panasonic Lumix camera which had a broken battery door and replace top P.C.B unit. They sent instruction for packaging and filling out a form to include in the package. I did this. I received an email that they had received my camera and the repair cost would be $231, paid in advance. I'm not sure it happened, but PayPal grabbed my payment (I was going to use my credit card- wish I had) and I received an email acknowledging my payment, and saying my camera should be repaired and returned to me within 5-10 days. I'm still waiting 7 mos later, after trying to contact the company by email and by phone unsuccessfully. I hope to get help from the authorities. Judy O read more

I love the service. I got a free estimate and it was a very affordable price. My camera was fixed fast and I am one happy customer. Highly recommended. Thank you so much!!! read more

Helped me repair my canon g7x pro mark ii. I gave them a call and they gave me an estimate. I drove over and dropped it off on a Friday for their inspection over the weekend. Artur, the man who worked there, told me that they would have a final repair quote by the end of Monday. I received the quote through email and replied that I wanted it to be fixed. I got a call for confirmation for it to be fixed and repairs would be complete by Thursday or Friday. On Thursday, I got a call from Artur saying it was complete and I picked it up Friday. Camera works as good as new. read more

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I was very appreciative of the support and communication. Broke my Gmaster sony e-mount and dinged it up pretty good. Camera lens are expensive to begin with so with that in mind the cost was reasonable. They emailed, texted, and called. Got it back within a few days and I think a few of those days they were waiting for parts. I'm hoping I'll never have to go back but if I need camera or lens repair again, this would be the place to go for me. read more

Sent camera in for repair. Told it would cost $100. Sent $. waited. Told it would cost another $200. Sent $. Waited. Called and called. Months go by. No camera. Now they don't answer my call or return my email. read more

I walked in with a canon digital camera with some questions. Which they helped me with quickly and kindly. I recommend to check them out!