My family moved to Tennessee three years ago. Spectrum is the service most used in our area. We…read morehave been very pleased with our internet and cell service. In the last month I have visited the Spectrum Farragut Kingston Pike office twice. On my first visited I returned an extended wi-fi box , I was very pleased with the prompt service I received. Yesterday I went back to the same office because my cell phone was not holding a charge. My phone is now holding a charge and working and overall working very well. On both visits I dealt with Cash. He was extremely professional and seemed to really care about at my satisfaction. I was very impressed with Cash and would highly recommend him to assist you with your Spectrum account.

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

Had it not been for the customer service at the office recently when i went, i would be giving them…read more1 star, but the Receptionist was really helpful and actually nice! I really wish there were more cable & Internet providers in Knoxville, however there is not so basically you pick your poison. When moving into our house we actually had a choice between WOW and the other provider (which my mom hated when in her apt, so we chose to go with WOW, plus they also do not cap their data for internet). For the 1st year we didn't have any major issues, just annoyances.. we would loose connection on WiFi occasionally and for some strange reason on the cable audio would go out no matter which TV you were watching, also we kind of hated not being able to search for shows, you have to know what day and time to record, otherwise you miss out. However even with that our monthly bill was reasonable for phone, internet, cable and all the boxes we had compared to the other company. 2 months ago we decided to downgrade our cable some to save money and from there everything went downhill. The next month when I got my bill it was outrageous!! I called customer service right away questioning it and was basically told that our "promotion" had ended so all the money we were saving had ended and while we were saving a whole $13 everything else was back to full price Let's just say I was not a happy camper when I was told a month earlier when I changed my plan that I would be saving more. I then asked what promotions they had and was basically told there are none for "existing" customers only "new" customers (I had a problem with this since without "existing" customers, you don't have any), if we didn't need the Internet and phone, I would have cancelled everything right there. So I told them I was going to look for other providers and hung up. We decided to get rid of the cable completely and returned all of our boxes, which is going to save us $100 a month (and with a big family to support, that is alot). We had to go all the way to the office to return the stuff and while I was there I was talking to the Receptionist about my issues and she told me that the call center is not allowed to give discounts and if I ever had any issues to come there rather than calling because they are able to do more to help. She was also telling me that they now offer a new 1 gig Internet and with the special promotion it will be even cheaper then what I am paying now (since we use A LOT of Internet here, with at least 5 people on at all times), that it would be better than the 110 mbs we currently have. You do have to sign a 2 year contract, but hey its not bad when we don't plan on moving anytime soon and we know our price will always be the same for the next 2 years. We may get cable again one day, but I doubt it since we mostly watch things online. Over all I would recommend going to the office if the call center is unable to help you like they did me because the office is way nicer and much more helpful.

Quite literally the worst company and customer service ever. I moved out of my apartment and…read morecancelled service. Dropped off the equipment at the Knoxville drop box and they continue to tell me I didn't drop it off and I owe them $235. I've called multiple times and can't get a single person to try and help me with this. Will never recommend or use again. You also cannot go into the office. The doors are locked and "closed to the public" and there's no in person customer service

This service provider .. stinks. Their service is up and down at our home like a Duncan Yo-yo …read more. their customer service is worse and is a living train wreck going backwards. Run from their service if at all possible !

East TN Photo and Media...one of the best photographers I have ever worked with. Robin is easy to…read moreget along with and her photographic work is amazing! Get your frames ready, as each shot will be worthy of hanging on your wall. SMILE

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

I've just had SkyFi for one day and it's wonderful! Watching TV in Cullowhee with no buffering!…read moreAble to watch TV and check email at the same time! App updates took seconds instead of hours!

Excellent service, If you have a problem it's fixed in a timely manner. The have a number of…read morespeeds for internet to do what you need on the internet

This store sells Dish Network and Directv. All new customers are treated fairly with no sales…read moretactics of untruths! No activation fees or shipping fees like some places charge.

From the owner: Satellite Solutions is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet service. Satellite Solutions is your local choice for DISH service. We are dedicated to serving the local community of Knoxville, TN. DISH is the best choice for value, technology and customer service. Call or stop by today and experience DISH.

Internet has been out for 4 days now. We've called 4 times & get a recorder. Nobody has called…read moreback. Terrible customer service.

We recently moved up to Andrews NC and needed Internet Service. I tried three different companies:…read moreFrontier, The Cable Company, and SkyTek. Frontier was one of the most frustrating efforts in my 64 years. I tried to get service, never received service, and paid for the work and now they have billed me for a month's service. I've called eight times and now understand why they have a class action suit pending. Because of my location, I wasn't sure The Cable Company provided service. I called them, they were very nice and said that they thought that it could work for me. They checked it out and I never heard back from them. Doesn't inspire confidence. Finally, SkyTek. They said that they thought that they could provide service. Came out and verified it could happen (within 3 days). They let me know it was doable and asked when I'd like it hooked up. Two days later it was done with no muss and no fuss. The two guys came out, knew what they were doing and got it done. They asked where I wanted it installed and then did it. They double checked things and found an installation error (one was a new employee) and fixed it. Before leaving. Technical Specs just took (Speedtest): Test 1: Ping rate: 38 ms; Download: 33.89 mbps; Upload: 8.97 mbps Test 2: Ping rate: 27 ms; Download: 33.63 mbps; Upload: 10.03 mbps I've had the service for two months and couldn't be more pleased. It's good quality, reasonably fast and only occasionally glitches when streaming. When I've contacted them, I've gotten an excellent response. I can't say enough about them. If you're reasonable, they seem to be as well.

TDS: Stay away, the worst customer service I have ever received, No One knows what to do and…read morecannot help, they will PUSH you to their Automated "Customer NO Service" solution that is so old and is so hard to use. STAY AWAY!

TDS scams for payment by confusion on bill. Then after hours on line for customer service?? They…read moreagree to credit your account next month Meanwhile you have to pay your Visa this month for their mistake or down billing service. Horrible...can't understand what they are telling me about a $587 bill that makes no sense but is already posted to my Visa while I wait on phone for their billing consult. Too bad they are a monopoly in Eastern Oregon. Another company would be welcome by hundreds

bought a desktop pc form here only isuse is they didn't give me the password so I can't even use it…read moreand they are closed Sundays and I can't get ahold of anyone

I went to this store to help my mom (a Verizon customer for 30 years) get switched over to her own…read moreaccount. We ended up with the worst possible luck. Will was the rep who "helped" us, or didn't help us. He said we had to call transfer services before my mom could upgrade her phone. So after being on hold and on the phone with the transfer services for over an hour. Will told us we must do this before she could upgrade her phone. So we did this and then got back with Will. Then he tells us we have to wait 3 months before Verizon will recognize the new account as a loyal account. He was very flippant with his responses. My mom has been a customer for 30 years and the number has been with Verizon the entire time. He was so rude and completely not customer service oriented that my mom stated that she mind as well just switch to spectrum and he shrugged his shoulders and said ok. My mom walked out on him and it was all I could not to absolutely cause a scene. This pathetic excuse for a Verizon rep should not work with customers, he is utterly useless. I walked out after my mom to calm her down. About 15 minutes later, I see him walk out the door to leave to go home. If he used his brain, which is in the lump two feet above his ass, then he could have passed us off to someone else that would have been more helpful.

I've sent several Email to customer service. It's been weeks no response. Ever since they got that…read morebig grant for expansion their service has gone down.

Been with EMC for a year now. Fast. Affordable. No outages, even during hurricane Helene!read more