This is such a great business. They have helped my 95 year old mother for several years and we…read morewere so grateful. Unfortunately we've moved out of state, but this office is STILL helping us. Great customer service. Highly recommend !

I was looking for someone that can program my hearing aids, having them repaired, and understanding…read morewhere I was coming from with my hearing loss. Alycia Neidlinger fits that bill and I was glad to have her as my audiology professional.

Wonderful place for all of your hearing needs. I have been in to get new tubes and stems for my…read moreover the ear aids several times and have been treated with so much kindness and professionalism. My hearing aids are almost 10 years old and only needed an adjustment and some new tubes and stems the last time I was there. Give them a call, you won't be disappointed. I even call Rebecca, Becky cuz she treats you like family.

Took my father to this facility. My father says that Miss Rebecca took time to do testing,…read morecleaning, and adjustments of his existing hearing aides. Arrived a little early before appointment, and were taken in early! It was worth the drive in distance.

Husband and I both have hearing aids from Jesters. For the last 5 years they have given us…read moreexcellent service. And helped us with any issues we might have in adjusting the hearing aid

Top quality hearing aid center. Staff was very friendly and helpful. My hearing aid specialist…read moreFaith Cords was great! She was very friendly, pleasant and helpful. Faith was able to perform a hearing test for me and explained everything about my hearing and hearing aids to me in simple layman's terms. She responded to me fast and was able to make a remote change for me quickly that sounded great. Highly recommended hearing aid center.

I always get great customer service, their was someone that called me to see if I was able to make…read moreappt, nice, The problem was solved,

Took my Dad here today to have a hearing rest, now mind you. They called him for the appt. It was…read moreat 10:15am. We arrived at 9:55am. We both filled out paperwork. Max 10 mins. So now it's approximately 10:05am. The receptionist brought my Dad 1 other piece of paperwork to fill out and sign. Okay so, at 10:15a, nobody says anything, 10:30a now there are 3 patients in the waiting area. Still nothing is said. 10:45a, still nobody is saying a word to ANY patient. When 1 guy walks out with a patient, and says nothing to anyone. And is outside somewhere. Then another guy comes out, and calls the lady who was in front of us. And the one who went out the front door, who knows where he went. My Dad and I got up, said, to the receptionist, we're leaving. Been here for almost an hour, and walk out. The receptionist says, okay thanks. She spent more time on the phone then she did talking to the people in the waiting area. That she should have acknowledged. Just like when the phone rang. She put the person on hold, said, she was with a patient. That was a BOLD FACE LIE. And when she did pick the phone back up, the patient just wanted to reschedule an appt. Again 5 mins or less. If your having hearing problems...Please go somewhere else. These ppl don't care about their patients, in the office or on the phone. The receptionist could have done all the crap she was doing when the area wasn't full of irritated patients. Thanks for NOTHING, we WON'T be back here. And will also inform Kaiser of our experience.

I was able to get an appointment fairly quick. The drawback I have is that despite me wearing Auds…read moresince 1980, had to get a hearing test done to get clearance to get aids. Kevin who did my test and helped me out with some aids I do have was honest and gave me insight on what I should get. While I did not get aids here as they don't carry the brand I'm going for, their office staff are friendly and Kevin was great

I originally purchased my hearing aids out of state and thought I was I was getting great service…read more When I saw Kevin I realized how much I didn't know. He's very good at explaining how they operate and how to clean them. I'm very happy to use his services and feel comfortable in getting new hearing aids from him.

I took my Mom to the Miracle Ear in Redlands and we were so happy with the experience!! First off…read morethey were the only place I could find open on a Saturday. The office girl was so sweet and so cheerful. My Mom is almost 80 yrs old and she really doesn't want to get hearing aids but she really needs them. So to see the awesome lady that helped us out and checked my Moms hearing was also wearing hearing aid that we couldn't even see was a total WIN for us. She was so kind and so caring. Great place for sure!! We will be going back as soon as we get all the insurance stuff worked out to get the hearing aid!!! Thank you Miracle Ear!!!

This was my first here . Wow what an amazing experience. Marlene barrows really made me fell like I…read moremattered. Never had the testing she did today . Ty staff is very polite .

**Review for Yelp:**…read more I recently visited this location and, while I was impressed by the cleanliness and friendliness of the staff, my experience was marred by significant communication issues. Upon arrival, I filled out all necessary paperwork without being informed that I could have completed it online. Additionally, I had been instructed to text my medical card coverage prior to my visit, which I did, yet the staff seemed unaware of this. I overheard confusion among the team about my coverage, which was frustrating. The main issue arose when I was informed that I needed to contact United Healthcare regarding my insurance, despite having Blue Shield. After spending over an hour on the phone with my insurance provider, I learned that I do have coverage, including a $1,000 deductible for hearing aids. However, this information was not communicated properly by the staff at the office. Ultimately, I was quoted prices that were not reflective of my actual coverage, and it felt like my concerns were dismissed. My wife, who accompanied me, ended up missing work for a visit that turned out to be unnecessary. While I understand that new staff may need time to adjust, it is critical for a healthcare provider to ensure accurate communication and proper handling of insurance matters. Unfortunately, my experience was frustrating enough that I do not plan to return. It's perplexing how this place receives five-star reviews, given the issues I encountered.

Had one apt for my mother in law recently, we will be coming back as she had some issues to resolve…read morefirst but I think this will be a nice place to take her for a hearing test and new hearing aids, the two girls at the counter were so nice and very helpful not only to us but to the other people waiting in the room, you could see that they cared, definitely recommend should you require hearing tests and hearing aids.