I had a great experience with OC Window Experts from start to finish. Their team was incredibly…read morehelpful, and the customer service was outstanding throughout the entire process. The pricing was very fair and competitive, which made the decision even easier. Mike, the owner, was honest, transparent, and extremely helpful every step of the way. He took the time to answer all my questions and made sure I felt comfortable with everything. The installers, Willy and J.C., were professional, polite, and very respectful of my home. They did a fantastic job and made sure everything was clean and perfect before they left. I highly recommend OC Window Experts to anyone looking for quality work, great service, and fair pricing!

It could not possibly have been an easier and more satisfying experience hiring OCWE to update our…read more60 year old windows and slider on our house. We met with Mike (the owner) at his showroom who went through every option and provided clear details for the products we had to choose as well as the process from start to finish. We went with Mike's product recommdation, Anlin Windows, based on those details which was clearly the right choice. Mitch (the ops manager/job forman) came to our home at the appointed time, took the measurements and advised what we needed to do to assist in the installation process which was basically moving any large objects away from the windows, both inside and out. In fact, we were contacted every step of the way from the owners, office staff and field staff and advised of the progress of our order. We were notified of the windows arrival at thier warehouse 6 weeks later and set up an installation date. JC and Willy arrived on time and got started right away after thanking me for clearing thier work areas as thoroughly as I did after the intial walk through. They did an amazing job. They were courteous, clean, respectul, and completely professional in every way. They had every window plus a very large slider installed before the end of the day and once again complimented and thanked me making their work areas accessible and easy to work in. They also left every area they worked in cleaned up as if they were never there. A rarety these days! JC then provided me with some tips specfic to any potential screen door squeeks and advised me to apply something on the screen to prevent any accicdents in the form of me or anyone else walking through that screen. I used a couple of thin strips of duct tape. The windows/screens are obviously new and almost transparent. Especially after living with the previous extruded metal OG windows for as long as we did. He showed me the features of each window and door, explained how the locks worked on each and answered any questions I had. There was minor 1 hiccup. During the unpacking process of the windows, JC pointed out to me that 1 of windows would not be able to be installed as it arrived broken. Not the window itself but the top right corner of the exterior vinyl overlap. The damage was not seen at the warehouse as it was under the protective card board/plastic and must have happened during the shipping process from the factory. I know from experience these things happen and it is how they are reacted to that seperates the good companies from the bad. OCWE took care of it without hesitation and insisted I deduct $500 from the intial installation balance until the replacment was installed and the job completely finished. The replacement was rush ordered. I was told it would take 2 weeks to get it. I got a call extactly 2 weeks later and we set up the installation appointment. The final window was just installed in under 30 minutes by JC and Willy as I had requested they come back for the aformentioned reasons. My wife and I could not be more pleased and satisfied with the choices we made specific to the company, product, pricing and professionalism of every team, top down from sales, ops and installation. We would do it again in a heartbeat! I highly recommend OCWE for window/slider upgrades in every way and when you do, make sure you specifically request JC and Willy to install them. You will not be sorry!

I called Window Jazz for an estimate and Annette came out the next day. Annette was very…read moreprofessional and was a pleasure to work with. I have since been informed that Milguard will be replacing my windows under their warranty, so I won't need Annettes help. If anything should change with Milguard, I will be back in touch with Annette!

Window Jazz did an excellent job on my windows. From my first meeting to the final installation…read morethe project was seamless. Annette gave me recommendations for what products would be best in my home, explained the entire process and managed everything professionally. She handled all the paperwork and knows the Laguna Woods guidelines. The installation team worked very efficiently. I highly recommend Window Jazz for your window projects!

Not sure how to update my previous poor review, but felt the need to give credit where it is due…read more We were originally pretty disappointed with our original installation with several issues.. however, i HAVE to get back on here and describe Kurt and his team for following through and making sure everything was addressed to three highest standard including completely replacing the entire front door and fixing all issues with any windows, and this was 5 years after the initial installation. Every Single person we worked with was top notch, even handled my "venting" very maturely. Maybe not a full 5 stars because it was some right to begin with, but their customer care was what any customer would hope for. Thanks again Kurt and team!

After investing nearly $70,000 in window replacements with Renewal by Andersen, I expected a…read moreprofessional, coordinated, full-service experience. What I received instead was poor communication, lack of oversight, and a project that I largely had to manage myself. From the beginning, communication was inconsistent and reactive. The very first scheduled day for scaffolding installation was canceled without any notice. I received no call, email, or text. I only discovered the cancellation after calling the office myself. I also contacted the representative who scheduled the appointment in December and never received a response. During the sales process, I clearly stated that I did not want ladders or foot traffic on my tile roof or on my newly installed aluminum patio cover. This concern was discussed prior to signing the contract and again when the crew arrived (a day late). I raised it yet again before installation began and was told their "hands were tied." For a project at this price point, previously discussed conditions should not be dismissed on installation day. There were also coordination issues with inspections. A city inspector arrived to inspect the full replacement window before the work had even begun. That should not happen on a properly managed permitted job. The crew finished early on a Saturday, yet my stucco and drywall were left incomplete for several days with no communication about completion. I had to follow up repeatedly. The only time I received a call back was after submitting an internal negative review. When installation was finally completed, I conducted the walkthrough inspection alone -- without a project manager present or even available by phone. For a permitted, high-value project, that lack of support during closeout is unacceptable. Now, I am still waiting on the final city inspection. As this project required permits, it is typically the contractor's responsibility to pull permits, coordinate inspections, ensure compliance, and obtain final sign-off. To date, I have received no clear communication confirming whether Renewal by Andersen is scheduling and managing the final inspection or if I am expected to handle it myself. For a company that markets itself as premium and professional, the project management and communication did not reflect that standard. The installers themselves worked hard, but the oversight, scheduling coordination, and customer communication fell significantly short of what should be expected on a $70,000 contract. If you are considering Renewal by Andersen, be prepared to actively manage your own project, follow up frequently, and ensure inspections and closeout procedures are properly handled. At this price point, customers should not be left chasing basic communication or coordinating elements of a permitted construction project themselves.

We were looking to replace two existing windows as part of our remodeling project. We had two other…read morewindow companies come out, but we decided to go with Andes Windows. From the beginning, Gerson was very professional and kind. He answered all my questions and showed me photos of previous projects. The windows looked like great quality, and the price was very fair. The windows were ready and installed in exactly two weeks. On installation day, they arrived on time, worked quickly, and cleaned up everything afterward. One window was for the restroom (frosted glass) and the other was for the master bedroom. I would definitely recommend them to anyone looking for a reliable company with fair pricing and good quality windows.

Recently had our sliding glass door replaced - frame and all. The owner came out and provided a…read morequote and we decided to go with them. Process was quick and easy and the installers did a great job. Door looks great! Will update if we have any issues but upon first glance looks great!

We just had 13 windows installed, and everything went very smoothly from start to finish…read more Communication throughout the process was clear, and Cody did a great job explaining everything to us. The installation team, Sergio and his crew (Pana, Alfred, and Andrew) were professional and efficient. Even on a hot day, they worked hard, cleaned up thoroughly, and took all the trash with them. The follow up service was great. Communication with Valentin was easy, and they helped coordinate Henry to come. Many thanks to Henry and Hector, they checked everything and made sure it was all taken care of.

Great Anlin windows. They are simply the best and with a lifetime warranty…read more American Vision service is outstanding. One of our windows purchased 6+ years ago malfunctioned. One easy phone call, and the replacement parts were ordered. Henry came out today to do the install, quick and professional in all aspects. He made sure to refresh our memory on the cool additional features of the windows. BTW, this is all at no charge. IMO simply the best products and service.

Angel from the sliding door company came to fix our shower door. Did a great job. Courteous and…read moreprofessional.

Jonathon and Jose were great, very professional and kind. Would highly recommend. The door looks…read moreamazing, no issues.

Great working with SunTamers. Same owner, but will need to specify you're looking for window tint…read more Mission Viejo Glass would be just that, Glass replace. Frank, owner, is great, very responsive and easy to work with.

Amazing company, service and people! I needed a tune-up for my shower door enclosure. The…read moreoriginal installers had not used the correct seals and the door was leaking. Mission Viejo Glass came highly recommended by a friend. They sent out a couple of installers to do the work. These guys were great! They were real craftsman. They identified the problem and were able to install all new seals and a new door sweep. Everything is perfect now. Thank you so much!

Mike and his team were great! Very knowledgeable and professional. Highly recommend for all your…read moreglass, windows or sliding door needs. I called to see ask about my windows since the seal on the inside of our double panel window was coming off. I thought I would need to get new windows but Mike said all I needed to do was to get new glass. He came to give me to estimate and do the measurements. Afterwards, the glass order is placed and another schedule is needed to do the work. Altogether, we got 5 windows repair. On the day of, Mike even fixed our sliding door! The door has been so hard to open over the past 18 years. He knew exactly what was wrong with it and fixed it right then there. The difference from before and after is literally night and day. Thank you for everything Mike.

I had an amazing experience working with Mike and his team. I originally hired them to replace the…read moreglass on my front door with reeded glass to create a more elevated, private, and luxury feel--and they absolutely nailed it. The final result was exactly what I envisioned, if not better. The quality of their work impressed me so much that I brought them back to redo my kitchen cabinet fronts and convert them to glass as well. Once again, they delivered flawlessly. The craftsmanship, attention to detail, and overall execution were top-notch. Throughout the entire process, Mike was communicative, professional, and very easy to work with. He was also fair and competitive with pricing, which made the experience even better. It's hard to find people who consistently deliver at this level, and Mike exceeded expectations every time. I highly recommend him and his team--you won't be disappointed.

I found Saddleback Window Replacement through a neighbor who was having their windows installed. We…read morehave the exact same floor plan and number of windows, so it was really helpful to see the work in progress and talk directly with the homeowner. They were installing Milgard windows and shared that they also found Saddleback through a friend's referral. I met Jon Simpson while the crew was on-site and was impressed right away. Jon offered me the same very competitive pricing my neighbor received, which spoke volumes about his fairness and consistency. I was also able to see the quality of the installation firsthand, and my neighbor was very happy with both the workmanship and the overall experience. During my research phase, I contacted Jon multiple times by email and text while comparing different window brands--including some that Saddleback doesn't typically carry. Despite knowing I was still shopping around, Jon was always responsive, patient, and kind. He never pressured me and took the time to answer questions promptly and professionally, which I truly appreciated. In the end, I decided to go with a different contractor only because they were an authorized dealer for the specific brand I ultimately chose--not due to anything lacking on Saddleback's side. Based on pricing, responsiveness, transparency, and what I personally observed on-site, I would absolutely recommend Saddleback Window Replacement and Jon Simpson to anyone considering new windows.

I had been bothered by outside noise and single pane glass that let cold inside in the winter and…read morelet heat inside in the summer. I contacted Saddleback Window Replacement on the strong recommendation of a neighbor and I'm very glad that I did. The new back doors and new windows throughout the house were a very worthwhile investment and I am extremely pleased with their quality. The irritating noise problem was solved as was the draft in the winter. My home now retains cool air in the summer. This company provided me with prompt professional service at a reasonable cost. The owner, Jon, is honest and stands behind his work. I recommend this company without reservation.

We worked with California Window Masters to replace 12 windows in our home with new Milgard…read morewindows, including a 15' sliding glass wall. Pricing was one of the lowest quotes we received and the service was excellent. Our windows arrived weeks before expected and the team was out to install them immediately. We did have a few minor issues with damage and some missing hardware from the manufacturer, but everything was resolved quickly and without drama. A few additional adjustments needed to be made after install and they were quick to get a tech out. All the technicians were professional and had great attention to detail. Very happy we chose California Window Masters.

We hired California Window Masters to replace 12 windows and 2 patio doors. Pricing was very…read morecompetitive and Greg and team were very professional and prompt. Highly recommend!