It's no accident that every one of the Yelp reviews for Dig It Sewer Repair gives them five stars, including this one. As one of the other reviewers said, I would give them 10 stars if I could. When my drain problems first started after Thanksgiving, I called the local rep from a nation-wide drain-cleaning franchise. After three service calls by the same tech, then home visits from two different area supervisors looking things over, and a total of four kitchen floor floods in a week's time, these folks still weren't sure what was causing the problem, but they thought they knew what line it was in. They couldn't get their camera around a 90-degree angle in that line to see what they were actually up against, so they recommended jack-hammering up about 17 feet of my basement floor to expose the pipe underneath and then replace it. And "just to be safe," they also advised me to have them "pro-actively" install a plastic liner inside the 44-foot clay pipe that goes from the house to the street level sewer, even though their camera scan of the clay pipe didn't reveal any actual issues. Emphasizing that my house had been built in 1977, they were unaware I bought in 2019 after paying for a full house inspection that included sewer line scoping. Their total estimate was just under twenty thousand dollars for everything. That's when I told them goodbye, did some research on Yelp, and found Dig It with great reviews. The best move ever! I called Dig It the next day and left a message. When Malcolm (one of the two owners) called me back that afternoon, he listened patiently then asked several insightful questions and said he'd be out the next morning to do an inspection. He made an unhurried examination of all four bathrooms and the kitchen, looking closely at everything the other company had tried. He also ran his camera carefully all the way through my clay line to the sewer, showing me it was problem-free. Finally, he opened the clean-out to the suspect basement drain line and inserted a snake/probe to do a little "exploring." He located the blockage and could tell it was flexible and not solid, but his camera was also too big to get through the 90-degree bend in the line to view the obstruction. Refreshingly, rather than immediately going for a jackhammer, Malcolm thought about what else might be done and called in a drain technician he knew with a greater variety of specially-sized equipment to work in lines of different diameters. Using a smaller camera on a flexible cable they were able to get past the 90-degree angle and see the obstruction. Using a hook also attached to the cable, they succeeded in pulling the object out: a spool of lead solder that might have been in the line for years and gradually uncoiled enough to block the line. Removing this obstruction solved the immediate problem, and also demonstrated Malcolm's thoughtfully creative approach to problems themselves -- an ability I became increasingly grateful for as a few associated drainage problems became apparent over the next week. Malcolm made three additional trips to my house that week and trouble-shot issues that came up in the laundry room washer line, kitchen sink dishwasher/disposal connection, and an upper floor bathroom. My total cost for everything, including the help of the other technician he called in and all parts, was less than 5% of what the first company quoted me. It's been a little over a month since his last visit, everything is working perfectly, and I couldn't be happier. Both Malcolm and Dig It have my highest recommendation! read more

Chances are if you are reading this review right now after you held a Galapagos turtle head in all the way to the local Conoco because you tried to flush some unholy growler and ruptured your pipe at home. Now you are freaked out you have Covid on your butt from the gnarly station bathroom and can't shower! Make no mistake about it you will not be going farther than Castle Rock on vacation this year after these two super models dig the Suez Canal through your rose bushes ,fences ,pet cemetary and God knows what else. Funny thing is they dug up a frozen Brendon Frasier in my yard but we left him there to keep the world from a sequel. In all seriousness these guys could not be nicer, well that's not true they are brothers and one got the looks and the other the sweetness. Talk to the one who looks like Lou Diamond Phillips (the nice brother) he is super fair and has soft hands. I have 60 year old clay pipes that had five cracks and holes over a 35 foot length! Of course it ran under my new 7 grand cement patio across 25 foot of new sod and we had to take down the Grouchy Gay Bears fence to dig 14 feet deep to the main. Heres the thing these boys got the tools to do the job! They also brought stuff to fix the plumbing. They do this sorcery now called Bursting. It's a stupid name for a rad tool but so is Johnson.. Anyway they dug this massive ass 14' hole with a little girls backhoe from Toys are us and then took out a small piece of cement from my porch dug down to the sewer pipe. Now here's is where it gets wild. They take a cable the size of the one you left a Conoco that's like 50 foot long and they feed it through the old sewer pipe. That whole process is worth watching closely while standing real close and asking a ton of questions. They push and heave and grunt and grease her up and slip it in and through. Keep the kids away. they attach one end of the cable to a winch of sorts that costs as much as the whole Apollo space mission the on the other end they attach this missile nose with what looks like the hubcaps from Greased lightning. Then behind that bad boy they attach a 35 foot long special pipe made out of old chewing gum and SR71 dust and that blade Rips the clay pipe as it feeds through while pulling this pipe behind it! No destroyed yard got to see modern plumbing in action. All good. They cleaned the yard better than it was before. Mowed the lawn, edged , picked up the dog poop and took my family to Mexican food! I have been flushing softballs for fun all week. Not bad for $850 Hire these guys. They are as good as it gets. Good folks. Malcom has a weird crush on Hillary but you didn't hear it from me. read more

I reached out to The Dig It team after I had a bad feeling from an inspection and estimate from a company I was referred to from Colorado Sewer. I started doing some research on Yelp and couldn't be happier that I found Dig it. Our washer line was backing up into our slop sink in the basement. Colorado Sewer came out and informed us that there is something going on with our pipe about 70 feet in. Another company came to put a camera down and told us they could only get 5 feet in and they recommend digging up our yard to fix whatever is going on. When I informed this technician that I was told there is an issue about 70 feet in. He replied I know there's a problem at 5 feet that needs to be addressed first they we can keep going further down the line. When Doug from Dig It arrived, I told him everything I knew and began looking for other access points to the main line. He made it 70 feet in where he found an issue in the line. After a thorough inspection he gave us estimates for a best case thru worst case scenarios. We started the work by addressing the issue 70 feet in, which ended up being under our garage. Once that pipe was fixed he took a camera and went backwards towards the laundry line to see what the blockage was. Turns out the blockage was due to the broken pipe in the garage. Toilet paper and waste was not able to drain fast enough and pushed back up the laundry line because that was the lowest part of the house. Doug and his team (Larry & Chewy) were able to hydro jet the blockage and clean out that line. Doug's diagnosis was spot on. He came on a Thursday and then again on Friday to diagnosis the issue, then his team arrived Monday to start the work and they were finished and cleaned up by 5pm on Tuesday. We were very lucky to have had the best case scenario. But even more lucky to have found a trustworthy plumbing team in Dig It. We saved thousands of unnecessary spending because Doug took the time to figure out what is going on before quoting any jobs. If you do not call them for 2nd opinion you are doing yourself a disservice. If they are your first phone call, rest assured that you have an honest diagnosis, quality team addressing the issue and a fair price that is probably cheaper than most, if not all of the competition. read more

I own a 126-year-old Victorian house that I have turned into four apartments. As you can imagine, the house is a collection of layers of old repairs and renovations. When I noticed a not-so-nice odor under my back deck, I called to have someone rout out the sewer line. He told me that my old cast iron line was cracked under the deck and raw sewage was leaking into a nasty pool there. Lovely! I found Dig It online and was impressed with their Yelp reviews. Doug responded to my call immediately. He came out with equipment that helped him locate the multiple sewer lines associated with this old house. He figured out that the basement line was functional but that the line from the 1st, 2nd and 3rd floors was running through an old kitchen grease trap which had clogged the line. Doug came up with three options for fixing the problem and helped me decide which option would be the best long term. I didn't expect creative solutions from a sewer guy. I was impressed! Perhaps the most impressive thing he did was to have his crew start immediately and have them work thru the weekend to give my tenants functional plumbing within 48 hours. Tenants can get cranky when they don't have working sinks and toilets. The crew dug the whole job by hand, working carefully around my sprinkler lines and some underground wiring. They labeled my deck boards and stone pavers so that they could put everything back in place. I couldn't be happier with their work. If Yelp allowed 6 stars, I would give them to Dig It. read more

A major well known plumbing company came out to clean a routine clogging kitchen drain and as preventative, I had them clean and scope the main sewer drain. They showed me the video and told me the main drain sewer pipe bottom had rusted out, showed me a black strip at the bottom as proof, and told me $11K in emergency/ urgent repairs were needed now to so leaking sewage does not do major foundation damage. Wanted me to sign and start immediately. I asked what it could potentially cost if that is not the only bad part. They said I should do it all while they are there as if one part is gone the other is likely just about gone. $65K to make it right, worst case. I sent the video I paid for to another well known Denver plumbing company. They told me the same thing. Bottom of cast iron pipe gone, $13k in emergency repairs needed, most likely other pipe rotten, $55k worst case. When the kitchen drain re plugged in 20 hours, both companies told me it definitely means the kitchen drain line must be replaced now also$22k and $24 k urgent repairs. I called DIG IT. Malcolm told me that was crazy high prices and the video was too poor to tell anything. Malcolm at DIG IT suggested a better quality main line cleaner, who did a far better line cleaning job, then scoped both lines. Both the main and branch line were in excellent condition. NO REPAIRS NEEDED. Thank you so much for DIG IT's and Malcolm, for your professionalism and integrity. When I do need evaluation or work done, I'm calling DIG IT, read more

Dig It comes highly recommended and are worth many more stars! Doug and Malcolm saved me thousands of dollars on my sewer line repair. I got a second opinion from them after a larger company told me I needed my whole sewer line replaced IMMEDIATELY. Dig It recommended a service to clean out the roots and reassess. The total bill came to $200 instead of $7000! I was told I could clean out the roots each year and budget to save for the full sewer line replacement eventually, but it certainly wasn't anything that needed to be done immediately. Dig It also came in $2000 lower on the whole sewer line replacement for when I am ready. There was no fear tactics, no pressure selling and they explained everything as we went along to the point I felt very confident in any decisions I made. Both Doug and Malcolm were professional, honest and very reasonable in their pricing. I can't say enough for this company and how grateful I am for their last minute help in a difficult situation. I will be using them to do my full repair when I'm ready and giving their info out to all my neighbors. Call them - you won't regret it. read more

There is not enough I can say about this company. They were my second opinion after one of the bigger guys gave us the fear sale tactic of the century after a simple drain clean. Doug and crew came out same day that we called and put a scope camera down the line and gave us their professional opinion and several options. Bid on a Friday, broke ground on a Tuesday morning, flushing toilets without backups by the time we got home that same evening. They were fast, and went above and beyond to protect and preserve our new landscape we just installed this year. As a property manager, I work with a lot of contractors. Their pricing beat out everyone and their service was some of the best I have had in Denver with a contractor. Together, those two items combined make Dig It a tremendous value. I know I will use them again and recommend them to all of my real estate investor clients. {Oh and I called two other plumbers in town the same day as Dig It and still have not had a return call...don't waste your time with the other bids, Dig It will take care of you} read more

OMG!!!! I got the shock of my life when Doug of Dig It Sewer Repair arrived at a small commercial building that I own. I spent a lot of time researching my possibilities for my issue of a sewer line leaking in the basement. Malcolm was courteous on the phone and told me he would arrange an appointment quickly since there was leakage. This property was built in 1924. Doug arrived within 2 hours of calling Dig It. He went into action quickly and informed me he needed to insert the camera inside the pipe to determine if there was a blockage causing the leak. He allowed me to watch as he worked the camera. The line was free of blockage and no additional work was needed!!! He was thorough and informative. He then told me there would not be a charge for the evaluation. I had one other company arrive for an estimate earlier and they wanted $400.00 just for the evaluation. They are prompt, thorough, fair and are on a mission to resolve problems without the normal gouging that is practiced by most companies!!! I highly recommend Dig It!!! read more

My water bill was sky high and a plumber told us the leak was between the house and the meter. Dig It provided us with fast service. Now with anything in outdoor repair, there can be weather, and although there was a weather-based delay, Mr. Maclean was very responsive about expectations and we got excellent service regardless. Also, the job became complicated when we discovered there were fiber optic lines running under the dig. The Dig It team did the whole dig BY HAND. Then they overcame another problem with a soft LEAD PIPE (My Baby was drinking that water, ug!) that bunched and bent and they had to tunnel. They were super clean, put plastic over everything, super respectful of my property. They repaired everything and they even saved the grass! They made an otherwise headache of a repair super easy and I'm really grateful that I had them on the job. The invoice was specific and prompt, and I paid with a check in the mail. 5/5 stars. Thanks again Doug! read more

Doug and his team did an excellent job at our new house. We had to replace 37 feet of cast iron sewer pipe which ran underneath our basement and wine cellar. Doug provided a quick, accurate, and very reasonable (was significantly cheaper than the quote we received during the inspection resolution process) estimate for the work, and was very good about keeping us informed and in the loop around the project. Overall it took three days, and they did an amazing job. In addition to the actual replacement of the pipe, the team at Dig It sewer also replaced concrete, carpet, cleaned, etc. At the end when there was a tiny issue with one of our plants that may or may not have gotten damaged by the team, Doug went way above and beyond to resolve the issue and make sure we were 100% satisfied. 5 stars for sure, I will be recommending Doug to everyone I know that needs residential sewer work done! Thank you! read more

Malcolm, the owner of Dig-It, is a star! I called Dig-It after receiving 2 very high estimates for the replacement of a sewer line at my 88-year old mother's house. Malcolm arrived within an hour of my call, looked everything over, and provided me with a very reasonable quote. His excavating team was there the next day, and the line was replaced very soon after. He installed a clean-out port for any future line snaking too. Fast-forward 10 months, the sewer line backed up and I called Malcolm. He was there within the hour, ran his camera down the clean-out line and diagnosed the problem (root growth in a remaining clay pipe section of the line.) He temporarily cleared the line to get us back in "business" again, and recommended two sewer cleaning companies to snake out the line. Cost for Malcolm's service call? $0.00! I can't recommend Malcolm and Dig-it strongly enough! read more

Malcolm was wonderful. During the course of selling my house, I had a buyer complete a sewer scope. Although the line was clear and water flowed fine, there was an offset in the line right before the city line. He took the time to help us analyze our sewer line problem. He reviewed the video of a sewer scope (done by another company), and looked up our property on Google earth to try and get a better understanding of the situation. He gave us his honest opinion. He did not try to convince us to complete a job that was not necessary( the repair was more of a preventative measure). He spent at least an hour of his time trying to come up with a solution for the buyer and did not charge me a dime! He also gave the most reasonable quote should we decide to move forward with the repair as a preventative measure. This is my company from now on!!!!! read more

After contacting the city water dept., it was found that our water service line from the meter to our house, some 30 feet, was broken. Not a good thing - especially with freezing temps and snow. The best thing we did was contact Dig It. This company is fantastic. I can't say enough about the excellent service provided and work done. From start to finish. And the clean up after the work was complete was outstanding. This is a great company with great people. Our first contact was with Malcolm who immediately came to our house - and this was at 9:30 at night. After his evaluation of our situation, he must've sensed how upset we were of not knowing what's to come but put us at ease. The work started on schedule and was completed as we were told it would be promised. Thanx to all at Dig It - 5 stars is just not enough. Ray F. read more

Dig It Sewer Repair is absolutely exceptional!!!!!. Doug and his crew showed up at the scheduled time, to replace our main line in the front yard. I could not have been more impressed by their respectful way they took care of what was already an overwhelming & chaotic time with insurance renovations also going on in our basement by another company that had to keep redoing work. I will surely use them again in the future for any more plumbing needs and will refer them to any/all neighbors who might need their main lines replaced, another neighbor a couple doors down from me had to have their line replaced right before me & they wish they would have know about Dig It before they had theirs done (they had to pay 3 times the amount that I did). Thank you Malcolm & Doug and crew for making this situation less stressful. read more

I will forever be recommending Dig It to all my fellow Denver friends and family for any sewer line issues. Malcolm came out (in a VERY timely matter - I think within a day of reaching out to him) and scoped our main sewer line after we got some crazy numbers from the bigger Denver plumbing companies - he walked through EVERYTHING with us and helped us come to the most effective and reasonable solution for our problem. He also gave us a potential sewer line replacement quote that was SIGNIFICANTLY lower than any of the other quotes we had gotten. It is really hard to find plumbing/sewer companies in Denver that are honest, fair, and reasonable. If you are running into any issues with your main sewer line (tree roots, blockage, etc) call Dig It! They are the best sewer line repair company in the Denver area. read more

We contracted with Dig It to complete a sewer line repair that came up during the inspection for the sale of our home. From the time we contacted them they were in regular communication with us every step of the way. They provided a clear estimate of the cost of the repair, explained what would be involved and made sure the area for the repair was mapped and well marked. Their crew helped us move some of our plants out of the way for replanting and they were mindful of limiting the excavation area as much as possible and mitigating the impact on our yard. They managed all parts of the project and made sure they received permits and final approval by the city. They provided a video of the line while on site and a complete report upon completion. We highly recommend them! read more

I called Dig It for a second opinion after another plumbing company was trying to pressure us into sewer line repairs for a slow draining pipe which they claimed had collapsed. Dig It reviewed the sewer line scope performed by the other plumber and provided feedback very quickly. Dig It recommended a plumber who could clear the line. After the cleaning, the scope showed the line was clear and that the slow draining pipe was due to root intrusion in the line and not a collapsed pipe. Dig It was very honest and helpful. Although, they didn't perform any repairs this time, I would not hesitate to contact Dig It should I need any sewer line repairs in the future. I would also recommend that anyone who thinks that they need sewer line repairs contact Dig It. read more

When we received the news that our inspection had discovered that a section of our sewer had collapsed, I called several highly rated companies. I chose to work with Dig It, and I am glad that I did. First, David (who supervised this project) was very easy to communicate and coordinate with. Second, the workmen did a great job with the repair, and left the site exactly as they found it- clean and nice. The workmen brought good vibes, despite the fact they were digging a hole in 90-degree heat. Third, I was quoted a fair price before the work started, and my final price matched the initial estimate exactly. I feel very good about the work that was done. Dig It made what could have a stressful experience as stress free as possible. I highly recommend Dig It. read more

I called Dig It for a second opinion after I had a backed-up sewer line spread sewage over my basement floor. I was afraid it was going to cost me at least $5,000 to replace one of our old clay pipes. I called Malcolm who spent at least thirty minutes on the phone talking through everything and then came out the next day and did a video inspection. He was super honest and instead referred me to a friend that should be able to fix the problem with a thorough cleaning rather than digging up my driveway and replacing the pipe. Whenever the line eventually does need to be replaced, I know Dig It will be the first company I call. They seriously saved me so much stress, worry, and money. I couldn't thank them enough! read more