Joel is a very good mechanic who genuinely cares if you are happy. If you have a BMW he is very knowledgeable. It also is so much cheaper than the BMW place. read more

Unfortunately overall experience here wasn't good for me. I don't want to write a long negative review so it's a long story but I will make it short. I wasn't happy with.... ・Their diagnose were all wrong (YawABS moduleBattery) ・It took a long time and they didn't know what's wrong ・Very pricy ( Their diagnose was wrong but charged us more than $200. Even though they did NOT find out what was wrong, after my bf found it and solved the problem, they replaced the hose from intake manifold , reset Yaw sensor and charged more than $800) * It was uncomfortable that they charged my radio station. Now my car is back and runs. I appreciate it about that. I just wish they could charge us decent price. It's very difficult to find a good service place, you don't know if it's good or not until you try, and I don't want anyone to have a similar experience to mine so I decided to share my review. read more

Service writer person does it even acknowledge you are there and when you ask questions her/his reply is cut and dry and very general !

I took my Volvo to Dieter's back in 2021 for a few different issues I was having. It seemed similarly priced to the dealership, however, there were a few issues that just weren't resolved (after going back, and getting billed again for diagnostics, even though the issues weren't fixed the first time.) I believe it is now under new ownership, and I worked with Joel on about 6 different warning errors that were showing up on my car. I took it in without reading the recent reviews, and when I had to leave the car overnight, and ended up reading the recent reviews, I was concerned. Joel was able to fix the issues that the old staff couldn't, and there were a few things that he said "If you don't use them, and the warning light doesn't bother you, you don't need to have them done." And, price wise, it was far less than the dealership. Joel's communication, and the system he used to get approval for the different recommended fixes were super professional, and easy to use. I found him very reasonable, knowledgable, and got my car back in great working condition. There are a lot of negative reviews for the new ownership, but I was extremely happy with the entire transaction, and would recommend this place to anyone with a Volvo. I really appreciate Joel getting my car back to working the way I expect it to. read more

THEY KNOWINGLY SOLD ME A LEMON AND I WILL BE TAKING THEM TO COURT. I checked out an Audi at their lot. I liked the car but noticed an oil leak, so I asked them to fix it before purchasing. They messaged me a few days later saying they fixed it. When I went back to purchase the vehicle, I didn't notice any leaks so I bought it. I drove home and the battery died. When I jumped it, the car warned me saying there's no oil in the car. Rather than fixing the car, Dieters Motors drained the oil out of the vehicle to prevent it from leaking before selling it to me to make it appear like it was fixed and reset the ECU so the warning wouldn't come on until I got home. I brought it to an Audi dealership for service. Turns out the valve cover gasket and timing chain need to be serviced, totaling a $6500 bill. This is NOT including a broken front axle, coolant leak, damaged control arms, and engine mounts. I asked the owner, Chris, if he'd be willing to keep this between us but he stopped communications with me. My only option now is to take them to court to recoup what I can and do everything in my power to inform all future customers on how shady these guys are before choosing them. To the owner, Chris, you have my number. Respond to my texts/calls to make this right and I'll happily delete the reviews on this and all other sites and retract the civil suit. read more

Yelp should really reset the reviews when the company is sold. All the 5 stars were for the previous German owner. After the shop was taken over the customer service was terrible and they charge way too much. The new owners who took over during covid have brought the quality of the business down ever since. read more

I brought my car into Dieter motors on Sept 11th 2023 and picked it up today which is Dec 7th. Almost 3 months .It has been the most frustrating experience for many reasons. One was due to the RUDE woman named Erica who runs the front office and doesn't seem to know anything and is full of excuses and dances around every question. They admitted that they didn't know how to fix my car yet they were trying to charge me $5300 to get my car back in the original condition that I brought it in. I filed a small claims lawsuit against them and contacted BAR (the Bureau of automotive repair) and reported them. After the investigator, read the report and contacted Dieter motors they were willing to put the original parts back on my car and give it back to me at no charge. I asked twice for a loaner car and the first told me that there was none available the second time I asked, they said I needed to pay 3/4 of my bill in order to talk about a loaner car. She proceeded to tell me that I needed to pay half of my bill in order for them to continue to work on my car. Clearly they did not know how to fix the car and I was not about to pay for nothing. Today I went to pick up my car. I called AAA to have it towed to the BMW dealership. The owner gladly gave us the keys at no charge and told us he was sorry for any inconvenience that the three months without a car caused me. I took a moment to let the owner know because he's not around much and I quote "you have a dumpster fire and a shit show for a business. Here you know," and he looked at me and put his head down and said "I know". **If that doesn't tell you what kind of business it is, I don't know what does....** If there was an option to give no stars which there's not, I would give them -5 stars but this app makes me give a star that's why there's one. read more

JC & the team took great care of us. The whole experience was easy and they gave us a really good deal on our trade in. I would definitely recommend this dealership! read more

My Porsche Carrera needed new front brakes, the original brakes had lasted about 50k miles and I got the warning on my dashboard saying time to replace them. This was the first time I had used Dieters for a service and thought why not give them a go as I had such a good buying experience with them in the past. I have to say I was delighted with the work that was completed, OEM parts were installed a comprehensive inspection completed and the ease to book an appointment and service was second to none. I was very happy with the transparency and value of the pricing and will definitely be a repeat customer. read more

Dieter's Motors - Auto Repair Near Me - Oxnard, California

Dieter's is THE BEST! They not only have great prices but they are trustworthy and reliable! Wendy the Receptionist is supper nice and friendly and very good at communicating. She even sent me pictures to show me how worn out things were in my car such as my spark plugs. My family has been going to Dieter's for almost 10 years and they really are the best mechanic in Ventura County, especially for BMW & Mercedes. I have been taking my 2008 Mercedes ML 350 4 Matic to them and even the mechanics such as Alex & Murphy have been extremely knowledgeable, friendly and helpful. I'm extremely happy to have a mechanic shop like Dieters! read more

We loved and will miss Linda and Lothar but wish them well in retirement. Thankfully Dieters is in excellent hands with the new owners - Ursula and her family took over from the next door dealership and the new family is preserving continuity of Dieter's great service and high quality repairs on our MBs. And I even had my car washed last time after my "A" service, on request. Meeting Ursula will be a treat, if you haven't yet had the pleasure. read more

This is the best shop ever! I'm only sad I cannot give them more stars. My car broke down traveling to Orange County at 3 in the afternoon. I called my OC mechanic and his parts people said we should go to Dieter's. Best recommendation ever! They had the part delivered and what they thought was going to be a 45 minute fix turned out to be a 3 hour fix. They stayed late on this hot day and had me on the road by 6:30pm. I was able to get home and save my dog from being stuck in the house overnight. My car is running beautifully! This type of customer service is not often seen these days. Thank you Keith and all your wonderful mechanics for saving the day!! read more

Just had a miserable experience here. Previously did business for years with Dieter's but the new owners completely screwed up with my car over the last couple of days. Almost $1000 later the car was in worse shape than when I put it in for repairs. Currently is sitting in my garage with the light on that says do not drive that was not on when I took it to get repairs. Please do not take your car to the new owners of this business as they failed to complete repairs and they lied to me about what was going on. I liked it better when I had a good mechanic. Now I have to find a new one. read more

Take my Mercedes GLE 450 here and they always do a great job. A lot cheaper than the dealer and great service!

LOVE THIS PLACE!!! Over 15 years of excellent customer service and exceptional workmanship. I own a E350 Mercedes Benz and have no hesitation to take my car to Dieters. YOU will receive the best rates, professionalism and care. Ask for Keith, Rigo, Ricky or anybody there for any concerns you may have. I promise your best interest is at heart. You will not get better service for your German car anywhere else. They have earned my full trust. GO check them out you won't regret it! read more

Diligent hardworking family owned. Very knowledgeable. They checked through the computer system for a problem with a ABC malfunction. My fluid was extremely low. I feel very fortunate that was it! Picked my car up very pleased. No serious problems of any kind. Good , honest service. Will return. read more

Best bmw /mercedes place, fair prices and honest guys. Alex is the best . Thank you guys for fixing my car

I've been to this shop twice. The owner seemed OK but his sister who manages the shop is a very strange woman. The second time I was there all I needed was one spark plug but Linda advised the owner to recommend I change all 6 spark plus plus a coil. Repair was $350 which should have been much less. I recently called for another simple job of changing a light brake switch ($20 part) and 15 minutes labor and because they knew they could not over charge again Linda declined to perform work. I would say that it's a shame. read more

Excellent customer service took my 2005 MBZ CLk 320 to see a squkee noise were able to let me know what was wrong refer me to a repair shop that do the work they don't that kind of were honest helpful would recommend them to anybody that need the MBZ repair excellent experiance. read more

Best place in town for Mercedes! Good luck Linda and Lothar will miss you both!

Lothar the head mechanic is great. Has a bit of an accent, but does great work and doesn't try to sell you on stuff that doesnt need fixing. Hard to find a mechanic to trust and I trust him. They don't have loaner cars to make things convenient and the location is sketchy, but everything else is excellent. read more

I have known Lothar for a number of years. Lothar once told me that his Dad told him early on, that anything you do, is to be done right the first time. (paraphrasing) And Lothar seems to do just that. I've never had one issue with any car I've ever taken to him. Lothar is a really good honest human and I'd trust him with any of my cars. (and have.) read more

Excellent honest service!! These are the people you want to trust with your car. Lothar and Linda are one of a kind. You just don't find many businesses anymore who give you the sense that they are on your side. I cannot say enough good things about them. Dieteres all the way. read more

Lothar is a stand up guy and 100% honest mechanic. He absolutely knows his stuff inside and out. He's been taking care of my families Mercedes and BMW's since the 90's. I wouldn't trust anyone else with our cars. read more

Dieters is amazing !!! Family owned and honest people we were in a huge time crunch today and they really helped us a lot I am so grateful !! This is where we will always go customers for life !!! read more

I have been going to Dieter's for about 15 years. Lothar and Linda are as good as it gets. They have been able to find and fix complicated issues over the years quickly and efficiently. They are honest and there prices are so, so reasonable. Lothar always seems to fix something that I didn't even ask for at no additional cost. They take pride in what they do. I highly recommend Dieter's for all your Mercedes needs. read more

Lothar is the Mercedes Whisperer!!! I won't dare move far away from his shop because I can't let anyone else touch my car. I won't allow it. It will NEVER happen. You'll never meet a more honest mechanic than Lothar. When he completes the work, it is done right the first time. No running back and forth with the same problem. His sister Linda is also very knowledgeable and just great to speak with. Both have superior "car side manner" and they're just great to deal with! Don't waste your time anywhere else. read more

I have had my Mercedes serviced at Dieter's Import for years. Lothar is an expert who not only has the knowledge to find the problem, but the repairs are more than satisfactory. The cost is always reasonable and Linda does a great job at customer service. I highly recommend this repair shop. You will not be disappointed. read more