Going fishing, hiking, shooting, hunting, camping, etc.? Bass Pro Shop has everything you need:…read moreboats, life jackets, snorkel gear, shoes, apparel, bows, guns, ammo, ammo, ammo, you get the idea - oh, and plenty of guns. They also have camp cookware, fuel canisters, and freeze-dried foods. They also carry solar-powered electronics, battery chargers, and other devices. This place is like a supercenter for outdoor recreational activities. I could spend extra hours in the store, just browsing, and marveling at all the options they have. Some of my favorite items are The Walker's Digital Electronic Earmuffs for indoor shooting protection and the Salty Crew Apex Perforated Long-Sleeve Hooded Sunshirt for style. Although several items are pricey, they do offer memberships and various discounts to reduce the damage to your pockets. I usually frequent this place twice a month, sometimes just for a browse for sales or to find items that I do not currently have on hand that will be very useful in the future. Oh, and I just absolutely love interacting with service reps because they actually love what they do in their job. If you or someone you know enjoys adventurous outdoor activities, there aren't many places that have the quality and quantity that Bass Pro Shop offers.

I've shopped at Bass Pro Shops and Cabela's for many years and spent thousands of dollars with…read morethem, both online and in stores. After repeated poor customer service experiences, I've decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, "Where's your military ID?" That exchange reflects the way we've been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they're shopping. I had a similar experience at the Cabela's in Lacey while purchasing a firearm. I didn't know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they're spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela's my business. I'll be shopping with a competitor.

Amazing experience here! I love browsing REI but recently had the need for some help with a roof…read morerack. I purchased the wrong kind online and had to return it, and Brandon walked me through everything and since they didn't have what I needed in store, he wrote down all the models and skus needed for me to get the correct parts. It was so nice to get such customized service! Love that there's still employees who know their stuff. There's also nice clearance and last-one deals here. Haven't had a bad experience!

Terrible customer service. Watched an employee sell a poor older gentleman a black diamond climbing…read moreharness and an Eldridge static rope to work on his roof! Then when I asked for a snow picket I was told nobody has them in stock and it's not even the right time of year, given we are in Washington and late season Rainer and baker are two pretty normal climbs . Didn't even offer to order them for me. Just all around rude kid who didn't seem to be knowledgeable.

Best ski rentals and snowboard rentals in tacoma!…read more These guys will take care of you :)

Amazing friendly service. The owner was so helpful. Our family is now life-long customers. Don't…read morehesitate to stop in!

These guys and gals ROCK Just purchased new snowboard…read moreand gear for my teenager, second time doing so, older sibling got his last year. The staff are very knowledgeable, friendly, and attentive without being pushy. Once we made our purchase, they assembled ans setup our boards. Being a few moths out of season, we got a GREAT deal. They have boards and skis with all the accessories. They also offer seasonal rental which is awesome when your kid is still growing. The price for seasonal rental is very reasonable, you'll make it back quick, when you consider the price of the seasonal rental is anout the same as a day rate at Crystal or White Pass.

Great service! Had my tennis racquet re-string price isn't bad, service was amazing! I mainly say…read moreit I was happy to get it re stung in my favorite strings currently and even the staff smiled seeing me happy so for me 10/10 service. Even put my raggedy rubber band back perfectly hahaha I appreciate that very much. If you ever need a racquets re string this is the spot for sure !!

I've been coming here for years, in fact I worked right next to them for 9 years. The customer…read moreservice has always been easy to deal with. I had an issue just Tuesday and Kim in the shipping department took care of it for Ina timely manner & really showed up for me. Her customer service was top notch!! Thanks Kim for helping me out with my issue and making sure I didn't go this weekend without what I ordered! The value is good if you need extra deals I suggest ordering through Walmart. Don't hate me but it's true!!

Over the last 4 years, we have been getting our fishing gear at this sporting goods store. They…read moreseem to have most of the items in stock and reasonable prices for almost everything that we need for fishing. The non-fishing apparel - caps, clothes, gloves are usually never on sale even though you can get a little of a discount for being a member. But that's about it, really. You hardly see brands like Columbia, Under Armour or others go on sale. Even when they have the annual tent sales during the Summer in August, hardly see things on sale that much. As for customer service, guess it depends on the days, because we have received mostly great to pretty bad and slow services on different days we have visited this store location in Fife, on occasion. We still shop for our fishing gear here as we like the selection and variety of items for different fishing seasons - Salmon, Steelhead and Trout.

I've been considering a firearm purchase and so I headed to Sportsman's because I have heard they…read moreare knowledgeable and offer a good selection and fair pricing. I was met by two very informative friendly young men and we had good discussions about what might be the best options for me . I felt zero ageism and zero 'oh it's a woman' vibes that I have noted at other shops. The two fellows I talked to were friendly, knowledgeable, and entertaining. I'm shopping here from now on!

Outdoor recreation chain store. I've shopped here a few times. They offer all the following:…read more -Camping stuff -BBQ grill stuff -Fishjng stuff -Women/Men apparel -Women/Men shoes -Guns & Ammo -National Gunsmithing services -Hiking gear/backpacking gear -Archery stuff -Watersports gear/Swimming gear -Miscellaneous equipment accessories and so much more! I've made several purchases and have been satisfied with the merchandise and quality. Service has always been great. They greet you with a smile eager to assist.

Great service and helpful. I have two daughters that are learning to ski - and growing fast!…read moreOlympia Gear X is great because I can keep them in quality gear that fits for a fraction of the cost of new stuff. My oldest is on her second pair of skis and boots from the gear exchange. In fact, they found the skis this time and gave me a call when they had them - all for half the price of new. This is a sweet deal, and I recommend the gear exchange as the first stop for gear in Olympia. If I can't find it here, then (and only then) it's time to go find it new.

So happy that Olympia is supporting Olympia Gear Exchange. Jared is great with customer service…read more He is supporting the environment with his recycling products. I have continuously referred this small business.

I ordered a couple of Carolina Mfg 27-inch Paisley Bandanas online from this link:…read more https://www.americanworkwear.com/bandana/search. They are high quality and 100 percent cotton. After washing and drying them, there was minimal shrinkage and the colors are still very strong. I'm confident they will last a long time and help me make a reusable face mask. I've found the medical face masks impossible to get. The customer service folks at American Workwear were exceptional. Their first shipment was returned by the postal service as undeliverable (think their machines damaged the address label). But after confirming my desire to have the package re-sent, they sent it out very promptly and very fast. I will be shopping here again.

Got exactly what I wanted and the site was super easy to navigate. Shipping was fast and the…read moreproducts were very high quality. Will definitely be shopping on this site again.

This shop offers some high quality recreation gear and outdoor clothing and shoes. I came across it…read moreon Instagram, mentioned that I liked an item and received a response from Courtney that he would hold it for me. Not only did he hold it, but in a subsequent message I asked about hiking shoes and, when I arrived at the shop, he'd picked out some very nice shoes in my size. CUSTOMER CARE! I purchased them on the spot. They are so comfortable, and my hat is great! Going back soon to get a chair I saw... Hoping it's still there! A great spot and an awesome owner! And great prices!

I do not know about the past people working there but I have come in a few times and the ladies…read morethat work there are very helpful and welcoming. Great customer service all around!

Horrible customer service from few of the girls, making me feel unwelcome and spoke very…read moredismissively and short although I shop at lulu a lot with customer service like that I want to visit tacoma lulu ALOT less!!!!