I came in for a haircut upstairs and on the way down couldn't resist taking in the beautiful…read moreclassic car. The owner came over and generously opened its hood and let me sit in it. The natural conversation turned to clothing, and Larry really was great. I had never heard of the Calder Caramel shirts and he spent time to educate me about the best colors for my skin type, the brand, etc. The shirts are not cheap, but neither am I, but still I decided to wait. He was not only accepting of that, but almost encouraging of it. But after leaving I turned around and went back in to buy the shirt. He had just closed the store, but opened the door and let me in to buy the shirt. He repeated if I have any troubles with it then do not hesitate to return it. I love the shirt, the service this store offers, and mostly the genuine and personable nature of these good folks. I will be back for more!

McCauslands at Tacoma mall is definitely a text book example of how "the employee maketh the…read morecompany"... Larry is the best asset of this business with almost 5 decades to his credit at the same location (46yrs to be exact) I've been shopping here for some of the momentous occasions in my life and the outfits, tailoring and quality are impressive. Currently I'm getting a wedding suit made through them (with a Co. in Montreal, CN) and it's been exciting. A must call on Larry !

I am absolutely DONE with K&G. I purchased TWO suits here at…read morefull price, jackets and slacks separately, and somehow nearly every part of the experience went wrong. The tailor continually ignored me when I tried to communicate with him. At checkout, a woman who told me she'd worked there for over 20 YEARS said she didn't want to become a manager because of how badly corporate treats its employees and how little they feel anyone cares about them. K&G corporate--you might want to pay attention to that. I was told my alterations would be finished the following Friday. I showed up and suddenly the tag said Tuesday, making the turnaround roughly TWO WEEKS. Because of my work schedule, I couldn't return until the next Friday, immediately before the event I needed the suit for. Then came the part that absolutely blew my mind. THEY LEFT THE GIANT BEIGE MAGNETIC SECURITY TAG ON MY ALTERED SLACKS. I didn't discover it until the day of my event. I had to spend the ENTIRE EVENT trying to hide this thing so nobody would think I'd stolen my own suit. Something I was supposed to enjoy became a day of being self-conscious and paranoid because of K&G's incompetence. But mistakes happen. What REALLY earned the one star was what happened afterward. I returned to have it removed, and the elderly woman who had handed me the suit the previous day couldn't have cared less. I had to explain what happened TWICE before getting a rushed, snarky "Ohhh, your fault, my mistake" followed by a smirk. MY fault?! Your store altered the pants. Your store handed them back to me. Your store left YOUR security tag attached. And after ruining my experience at an important event, THAT'S the response? Here's the irony: the ONLY person in that store who consistently treated me like a customer was a TEENAGER--and I watched him GET IN TROUBLE FOR IT. K&G, PUT THE TEENAGER IN CHARGE. Apparently he's the only person there who understands customer service. This doesn't look like one bad employee. It looks like a management and culture problem. A 20+ year employee openly complaining about corporate, employees taking zero accountability, the one good employee getting reprimanded, and a store that's practically BARREN of customers every time I visit. Maybe those things are connected. I actually LIKE K&G's merchandise, which makes this even more disappointing. But I'm done with this location. Maybe I'll check back in a decade--assuming it's still here. Until then, I would LEGITIMATELY rather pay hundreds of dollars more for my suits somewhere else than ever go through this again. Corporate: don't send me a canned apology. Go find out what the hell is happening inside this store.

The selection is massive. You have to be willing to dig through clothes and find the diamond in the…read morerough. K&G carries a wide variety of clothes, shoes and accessories. The prices are cheap. Never seen prices so low. The staff was helpful and kind.

Great location, easy pickup service, good selection, nice staff! Lots to look at and the lines are…read moreusually not long either.

I've been shopping for 30 years at Nordstrom and Nordstrom rack. The reason I shop there is their…read morecustomer service, the quality of their items, and their return policy. I had to purchase a pair of dress shoes, and I specifically asked the salesperson when I told her that they were a little tight, but was assured that they would loosen up upon wear and if they didn't, that I could return them. I thought, "that's why I love Nordstrom's." Fast forward two hours, and I had a huge blister on the inside of my big toe. I had to remove the shoes and switch into tennis shoes, which did not match my suit at all. But, I knew I could return the shoes, so I was OK with that. I took the shoes back and was told by a sales clerk and by the manager, "Finn," that I could not return the shoes because they had been worn outside. I explained to her that I specifically asked that when I purchased them earlier and was assured that I could. She said that didn't matter because there were scuffs on the sole of the shoe. I said I would take store credit and she said "aren't you listening, I said we could not take them back." I would avoid this Nordstrom's rack, find another or better yet, just skip them altogether - they are not what they used to be, they do not stand behind their products, and they do not stand behind their word.

Love this shop! Tons of unique designs and clothing for everyone in every style. As a plus size…read moreperson, I'm thankful for the size range. I love all of the Tacoma items and can't wait to snag one of those zip up hoodies!

Bought a super cool shirt from them in July as a birthday present for my brother. The size I bought…read morewas a little small on my brother, so I asked these guys if I could possibly exchange it for a bigger size. They said they could do an exchange, but that it would be two weeks before they had the replacement. I said okay. I called two weeks later to check in, was told another 2 weeks. Called again at 4 weeks, was told another 2 weeks. It's been 2 months now. They've stopped answering my calls. Word of advice on customer service: under promise and over deliver. I would've rather been told 2 months ago that you may never stock that shirt again, or that you're unsure when your supplier will come through, or that you don't do exchanges but I can buy another. Being led along with false promises is far more disappointing.

The suit I bought has great quality and for a reasonable price. Also included was the dress shirt,…read moretie, and pair of dress socks. The selection was very large. The clerk Jason on July 6, 2006 was very personable. Would highly recommend this store for a suit. Tommy L.

Just had a great experience with Jay setting me up: quality suit, shirts, belt. Would recommend!read more

Quick, easy, but obnoxious workers, and I know they must have manners but should also not waste…read morepeoples time. As you wouldn't like a customer to waste you're time

Was getting help for for a men's dress shirt by salesperson then a customer with high needs and…read moreprobably more money than me came along who took not only my salesperson but another. Guess I was chump change. Either way it's not the Nordstrom I remember from the 80s, 90s or even 2000s. Sad, their training must have really fallen off. Nordstrom used to be the gold standard of retail. Those days are gone. What happened to "The Customer is number 1 " ?

This place is absolutely amazing first off it's easy to get to right off the freeway lots of street…read moreparking they have several vendors of local clothing artists and local artist paintings you can find several different things here from tennis shoes to rolling trays some of my favorite local artists sell their clothing here such as the locals clothing brand, quarter tre clothing brand, and #hustle clothing line this is definitely a great place to come to support small businesses

Scorpio Rising has a great selection of unique vintage clothing, and the store is well organized,…read moremaking it easy to browse. There are definitely some one-of-a-kind pieces that you won't find anywhere else. My only disappointment was the customer service. When I came in, I wasn't made to feel welcome. The staff member looked at me and walked away without checking in or offering any assistance. A friendly greeting would have made the experience much more enjoyable. That said, if you're looking for distinctive vintage finds, it's still worth a visit for the selection alone.

Great selection, prices, vibes, etc. And thank you to the kind employees who helped me recover my…read morelost bag!!! Yall are the best

Tim at DXL was amazing! He took the time to help us pick out really nice gifts and made the whole…read moreexperience easy and enjoyable. He was knowledgeable, patient, and had great suggestions that fit exactly what we were looking for. We truly appreciated his help and will definitely be back.. highly recommend asking for Tim if you're shopping at DXL!

Personal service from Naomi today was above and beyond other stores. It reminded me of the way…read moreNordstrom used to treat their customers. Anyone needing excellent service and help should request Naomi. Thanks for your direction. Definetly will return. Can't beat their pricing. Huge selection in my reducing size.

Jodi was fantastic. Help my kid get the right work boots. we definitely recommend this place.read more

This store has everything from whatever brand you might want. Jody was the employee helping me…read moretoday, I was not an easy customer but she was patient, kind and very informative through the whole thing 10/10 would recommend for any blue collar clothing and wearing needs