Great location, easy pickup service, good selection, nice staff! Lots to look at and the lines are…read moreusually not long either.

I've been shopping for 30 years at Nordstrom and Nordstrom rack. The reason I shop there is their…read morecustomer service, the quality of their items, and their return policy. I had to purchase a pair of dress shoes, and I specifically asked the salesperson when I told her that they were a little tight, but was assured that they would loosen up upon wear and if they didn't, that I could return them. I thought, "that's why I love Nordstrom's." Fast forward two hours, and I had a huge blister on the inside of my big toe. I had to remove the shoes and switch into tennis shoes, which did not match my suit at all. But, I knew I could return the shoes, so I was OK with that. I took the shoes back and was told by a sales clerk and by the manager, "Finn," that I could not return the shoes because they had been worn outside. I explained to her that I specifically asked that when I purchased them earlier and was assured that I could. She said that didn't matter because there were scuffs on the sole of the shoe. I said I would take store credit and she said "aren't you listening, I said we could not take them back." I would avoid this Nordstrom's rack, find another or better yet, just skip them altogether - they are not what they used to be, they do not stand behind their products, and they do not stand behind their word.

We found success with all our prom dress needs! I wish I had known about them for homecoming... we…read moreran so many places. They have shoes, purses, fancy sparkly accessories (cheaper than Claire's.) They also have super cute summer clothes to wear under the cap & gown for grad ceremony. One thing I liked is their website has an extensive selection, but sometimes you could find the dress in the store to try on and even if it was the wrong size they could order it for you and have it shipped to your house for free because they're based in California. It took about 3 - 4 business days to get my shoes that I needed in a certain size and a dress that I needed. So if you plan a little bit in advance and they don't have your size they can check inventory and order it for you so you can get within 3 to 4 days you should have it if you're in WA. You'll be notified when the order ships and when your order is expected delivery + a tracking number to watch for it. The girls that work there are sweet, helpful, but not hovering, and will show you what they have if you ask for something particular.

I went in today at this store feeling unwelcomed, had very nice clothes but once i was in the…read morefitting room 20 minutes before closing, two white male cops went inside the female fitting rooms thinking I was stealing because of the color of my skin saying it was time for me to go but the store wasn't even closed when I know it really wasn't time. Being without clothes, they wanted to open my curtain and saying if I don't hurry up they will come in and kick me out. Once i had my clothes on and ready to go, they followed me outside the store and i told the manager why was this happening and she gave me a very NASTY look and IGNORED me. The two male cops kept following me until I was at the food court on my way out. This is very unexceptional, unexpected and inexcusable.

Trudie's gets 5***** from us for the following reasons:…read more 1. Her store is located next door to the WA licensing bureau and she can help you print documents that you might need in order to get that driver's license (we just moved to WA from CA and, despite advance research, discovered that we needed additional documents from the CA DMV in order to get a WA license -- Trudie was there to help!). 2. In addition to gently used treasures in her store, she also has a little espresso and snack bar inside the shop. Son and I ordered a very reasonably priced Americano to go back with us to the License Bureau. 3. Trudie was so helpful and friendly. She even let my son charge his phone on her charger for a few minutes so that he could complete the CA DMV stuff. She literally saved our day. We didn't need treasures from Trudie on this trip but will be back if we are in that market. Regardless, whenever we are at that license bureau, we'll pop in to say hi. She is a treasure all by herself!

We stumbled upon Trudie's on a rainy Saturday evening when most of the other small thrift shops had…read moreclosed, and had the place to ourselves while we shopped. It's a medium-sized store with a fairly small selection of men's and women's clothes, kids' clothing and toys, furniture, and housewares. The store is clean and well-maintained, and prices seemed reasonable from what we saw. The staff were friendly, greeting us when we walked in and asking if we needed help with anything, but we were happy to browse on our own. Too bad we didn't end up finding anything we wanted to buy - it would have been nice to support this little place. Overall, it's worth a stop if you're in the area doing the thrift and vintage circuit.

I'm not sure why this place has such a low review - it's a gem!! Have been here several times over…read morethe last few months. Selection varies (of course) but I've always found good stuff! Prices are very good and all the staff are very nice. Really makes you not want to buy retail when you get just as nice things for only a few bucks and a lot of stuff still has brand new tags on!

The selections were "high end" fashion. Just what I'm used to , in Seattle. Owner(s) were helpful.read more

We thought at first this was part of the bookstore, but it's not. Completely separate. They open at…read moredifferent times. We happen to see this place near to where we were via Google search. We just finished hockey and wanted to hit up some local thrift, vintage, shops. So when we arrived, they were closed. We walked to a nearby thrift store then came back. We were immediately intrigued by the stores ambiance. It was set up really cute, total vintage, and clean. Many things caught our eyes, and we scattered all giddy, but the elder behind the counter kept staring at us, NONE STOP. Like we were stealing from her. Which made it awkward. So we didn't stay long. Then she got very flustered, that I wanted to pay 1/2 cash, 1/2 card. I stood there quietly. To the point I was like, just keep the clothes. It's ok, but we really liked what we were buying. Many things are over priced, as many "vintage" stores are. (Ex. A "very" used pair of Converse Chucks were $45). You gotta really shop for the diamond in the rough, but it's absolutely worth it. They had a nice selection of attire, we would've purchased more. However, not finding much clothing under $40, and I was shopping with two teenagers. It was a tad outta our price range.

Hmm let's see ... the best Pendleton coat ever (and big enough for me!) at her Fremont Sunday…read moreMarket stand, cartoon nostalgia at her Tacoma shop, an unbeatable selection of Christmas sweaters when that season rolls around, and extremely affordable prices all around. It'd be tough to improve on anything at Pure. There are people who get in the business of hawking vintage stuff because it's trendy or a quick buck, and then there are people who know the business deeply because they love it. Jordan is firmly in the latter camp; her little shop on "I" St. (across from Tacoma Little Theatre) was her family shop for ages, and the newer, more expansive one (attached to Kings Books) allows plenty of room to roam. (It also feels really clean, unlike some vintage stores I've browsed.) With different stuff in the store vs. at the year-round weekly market vs. in the Etsy shop, you can have a whole lot of fun browsing here. And when you find the winners for you, it won't break the bank to hug them all up (Tiny Toons/Elmira-style) and bring them home with you. Enjoy!

Quick, easy, but obnoxious workers, and I know they must have manners but should also not waste…read morepeoples time. As you wouldn't like a customer to waste you're time

Was getting help for for a men's dress shirt by salesperson then a customer with high needs and…read moreprobably more money than me came along who took not only my salesperson but another. Guess I was chump change. Either way it's not the Nordstrom I remember from the 80s, 90s or even 2000s. Sad, their training must have really fallen off. Nordstrom used to be the gold standard of retail. Those days are gone. What happened to "The Customer is number 1 " ?

Great selection, prices, vibes, etc. And thank you to the kind employees who helped me recover my…read morelost bag!!! Yall are the best

Scorpio Rising has a great selection of unique vintage clothing, and the store is well organized,…read moremaking it easy to browse. There are definitely some one-of-a-kind pieces that you won't find anywhere else. My only disappointment was the customer service. When I came in, I wasn't made to feel welcome. The staff member looked at me and walked away without checking in or offering any assistance. A friendly greeting would have made the experience much more enjoyable. That said, if you're looking for distinctive vintage finds, it's still worth a visit for the selection alone.

The tailor was exceptional and did a rush job for me same day. It saved our butts…read more Your security guard provided phenomenal service and excellence. While significantly understaffed your security guard was able to measure my son's dress shirt size with ease and confidence. She measured him at the front of the store next to the doors and we were able to get quicker check out because of it. She was 100% correct on his size and showed knowledge and skills of not only a security guard but also a sales associate. I was very impressed and think she needs praise and reward for being a true team player and doing beyond her job scope to ensure we had a successful experience. Her name is "Sorahya". Please acknowledge her

I am absolutely DONE with K&G. I purchased TWO suits here at…read morefull price, jackets and slacks separately, and somehow nearly every part of the experience went wrong. The tailor continually ignored me when I tried to communicate with him. At checkout, a woman who told me she'd worked there for over 20 YEARS said she didn't want to become a manager because of how badly corporate treats its employees and how little they feel anyone cares about them. K&G corporate--you might want to pay attention to that. I was told my alterations would be finished the following Friday. I showed up and suddenly the tag said Tuesday, making the turnaround roughly TWO WEEKS. Because of my work schedule, I couldn't return until the next Friday, immediately before the event I needed the suit for. Then came the part that absolutely blew my mind. THEY LEFT THE GIANT BEIGE MAGNETIC SECURITY TAG ON MY ALTERED SLACKS. I didn't discover it until the day of my event. I had to spend the ENTIRE EVENT trying to hide this thing so nobody would think I'd stolen my own suit. Something I was supposed to enjoy became a day of being self-conscious and paranoid because of K&G's incompetence. But mistakes happen. What REALLY earned the one star was what happened afterward. I returned to have it removed, and the elderly woman who had handed me the suit the previous day couldn't have cared less. I had to explain what happened TWICE before getting a rushed, snarky "Ohhh, your fault, my mistake" followed by a smirk. MY fault?! Your store altered the pants. Your store handed them back to me. Your store left YOUR security tag attached. And after ruining my experience at an important event, THAT'S the response? Here's the irony: the ONLY person in that store who consistently treated me like a customer was a TEENAGER--and I watched him GET IN TROUBLE FOR IT. K&G, PUT THE TEENAGER IN CHARGE. Apparently he's the only person there who understands customer service. This doesn't look like one bad employee. It looks like a management and culture problem. A 20+ year employee openly complaining about corporate, employees taking zero accountability, the one good employee getting reprimanded, and a store that's practically BARREN of customers every time I visit. Maybe those things are connected. I actually LIKE K&G's merchandise, which makes this even more disappointing. But I'm done with this location. Maybe I'll check back in a decade--assuming it's still here. Until then, I would LEGITIMATELY rather pay hundreds of dollars more for my suits somewhere else than ever go through this again. Corporate: don't send me a canned apology. Go find out what the hell is happening inside this store.

I don't even know where to start when it comes to this adorable boutique... Aside from the fact…read morethat their prices are super affordable and great customer service, you can tell that Angela (the owner) is truly passionate about her work. This isn't just like any other clothing store, because there are pieces here that she hand makes herself! She is so amazing at what she does and I would recommend stopping by here whenever you are in the area. And even if you're not, make that drive to Lakewood, IT IS WORTH IT, I promise.

Support local businesses! I found out about this cute boutique on Instagram and they are very…read morepopular. It's quite small, but they have a lot of stylish and fashionable clothing. The owner, Angela is super friendly and helpful and attentive to her customer's needs. She'll help you put together the perfect outfit for whatever you're looking for. If it's a far drive for you, don't worry. You can place orders through their IG DM's and they also just launched their own website! I have about a couple pieces from them and I love it.

Ordered online and stopped in to pick up my order! Great customer service. Friendly service and…read moregreat sales going on I store as well. Clean inside. Love the idea of order online and pick up in store. Wonderful! No problem no complaints. Excellent service

Been going there since it was the Bon Marche, downtown Tacoma, many years ago. Now at the Tacoma…read moreMall, as Macy's. Great sales! Good variety of offerings.