We went for basket ball shoes for my son. The shoe department was empty and the 2 employees back there were chatting Did not check on us till we went and asked for measurements scale;she pointed that should be in the boxes.But still did not get the scales till I had to go back and asked for it Seems like other people had similar experience:either Dicks does not care for its customers because even with so many negative comments and feedback nothing has changed I am curious what kind of business can survive such bad service in long run I am planning to follow this with corporate office since they should change culture for better of the store read more

I dropped a tennis racquet off this past weekend for stringing. I explained that I needed it by Wednesday. I went by this evening (Tuesday) and was told it would be "ready in an hour." I was a little upset but went off and did another errand and came back an hour later. Once again I was told "it will be ready in an hour." Seriously? I spoke with a manager who had heard the original conversation over his headset and said he knew it would not be ready in an hour. WTF??? I told him this was inexcusable and someone should make it right. I would have been happy for a price adjustment or even a can of balls. However, the guy just said he was sorry. Maybe when I go back tomorrow it will be ready but it will be my last time there. read more

Went shoe shopping with my dad. The employees all congregated in the back corner of the shoe section. When I walked past them to look at the shoes they were in front of. The girls looked visibly annoyed that I interrupted their conversation. I doubt they work on commission but they could have been more friendly and helpful. You could hear them complaining about "being stuck at work until 6". like at least pretend you like your job read more

This is a great store but Kim is a total bitch! How do you become a manager when your social skills leave so much to be desired? I love the selection in dick's. Super high quality products. The employees in this location are also very friendly and amicable most of the time. But the managerial staff needs to be reworked. Kim is just one of those impossible-to-deal-with people. read more

Poor customer service! I asked for help twice two employees (female) ignored me! I walked out! More concerned with trying to flirt than try to helping paying customers! I'm not returning to shop at dicks again! read more

All the famous or advertised brands are available at Dick's sporting goods ( Adidas, Nike, under armor, reebok... ) . Also, they have a variety for all kinds of sports ( basketball, golf, tennis, archery, ballistics, swimming & baseball... ) . Spacious fitting rooms but you have to wait in line for the checkout process. read more

DICK'S Sporting Goods - Sports Wear Near Me - Clovis, California

If I could give them no stars I would. We bought some shoes for my stepsons. One pair fell apart in just a few weeks. I called and talked to the store; they said bring them in for an exchange. When my husband went in they refused. The manager wouldn't even come out to talk to him. Lousy customer service, defective merchandise....take your money elsewhere!!!!! read more

The absolute worst customer servicei was put on hold for so long and all I needed was one question answered this is the worst Dicks location

Nice selection, well laid out, and prices on par with other stores. Plus, it's in Clovis! I found the staff to be very helpful.

Pricing here is relatively a bit more than what you would usually find online, but being able to pick up gear last minute makes up for the mark up. For general outdoor gear, I find that this is a good alternative for Herb Bauer. They definitely much more generalized and lack specialists, but is cheaper and offer weekly specials. Sports Authority has major competition here. The only real drawback is the customer service on the floor and lack of specialists. I will be back. read more

Waste of time, whent into to buy steel shot 7 or 8 which no one knew what it was. The sporting goods guy said they didn't stock them but since I have purchased them at the store on shaw i looked for them. I finally found them locked up which is fine but only one person in the store has a key and he was helping some one with a gun. I waited twenty minitues then and ask if the store manager had a key which he does not and said I would just have to wait. I did not wait and will not go back and will encourage my friends not to waste their time. Scott read more

Went in to buy shoes and cleats for my bike and no one was in the back to help me. The three employees that passed by me had no idea how to help me. Ridiculous. Prices are too high anyway. Will never go again read more

Went in this morning looking for 9mm ammo. I should have read the reviews. The gun counter guy was stocking made eye contact with me ignored me went on stocking. Then finally after starring at him he asked "need some help". No Dustin I just want to stand here and play pretend. Customer service is not in this mans nature. Then we went back wife needs shoes we were greeted then were paid no attention to after that. So I pulled boxes and put them back til we found what we were looking for. Bad customer service at the counter as well rude rude rude. Not happy read more

Dick's is great, awesome that its here in Clovis. They cater to all my running needs.

Called to inquire about kayak parts. The initial customer service rep was rude and short with me on the phone. The "specialist" was even ruder. I guess human resources gets what they pay for...the bare minimum ... read more

Store looks nice and clean and I like their selection BUT the workers here seem rude. I asked two workers a simple question and they replied with sass and it seemed like just talking to them would ruin their day. Won't be coming back and I think I'll go to Sports Authority next time. read more

The same retail experience that you get anywhere else. Low staffing, no one checking up on you. And overpriced items. I came for running shoes, spent about 15 min looking , not one employee stopped by to check on me. They do have a nice selection or products and everything is easy to find. ( because you have to do it on your own ) read more

Very disappointed with this store. They don't seem to have a very motivated or informed staff. Beware, do your homework and know what you are buying before you go in. I bought a product that was misrepresented by the uninterested staff and when I brought back 2 days later because it did not do what they claimed, the manager apologized they could not take it back? As I was there another customer was lodging a similar complaint. Coincidence? read more

I recently went to buy a rifle this past weekend, I was told I need a state sealed dmv proof of change of address, so I went to 2 dmv's, then I returned with a proof of address change, the dmv punched a hole in my expiration date. When I went back to dicks with my temporary I.D. They said they couldn't use it. WTF biggest waste of my time thanks for nothing dicks, I'll never shop there again go to hell read more

Dick's has the worst selection of tennis equipment of any large Sporting Goods store that I have ever been to. Will not go back again.

Bad experience both times my fiancé and I went in this store. He had his golf clubs regripped and didn't seem like the salesperson helping him wanted his business. I didn't think much of it until I went back in to pick up the clubs for him. He said it would be no problem since he already called the store and they said they would be ready for me to pick up. When I went to the store there was no one in the golf area to help me so I went to the check out counter but had to wait for the two salespersons to check out other people. I don't mind waiting, but I waited for a good 5 minutes while both salespeople chatted to the customer about their athletic careers. Not one of them said they'd be right with me. I finally went walking around the store and the golf area to see if anyone could help me but no one was to be found. I went back to the check out counter and again waited over 5 minutes with not even a "we'll be right with you"! They were still chatting with the same customers! Finally one of the salespeople greeted me after she finished with the same customer and I told her I was there to pick up clubs. She called someone on her little mic and there seemed to be some confusion as to what was going on. I asked her what was going on and she asked me to move away from the counter so she can help someone else! Finally, some guy brought up the clubs and didn't even ask who I was or anything. I asked him if these were the right clubs as I was picking them up for someone. He said "Yeah" and walked away. I had to take a picture and send to my fiancé to make sure I was handed the right clubs as the clubs were not labeled. He was considering buying new clubs, but there is no way he would purchase from a store with such little regard for sales or customer service. read more

I went in to look at basketball shoes. They had about 6 total pairs to choose from in the men's section. I didn't like any of them and they were all very expensive. I looked around at the clearance shoes and they were still very expensive. I agree with some of the other reviewers, that there are a lot of employees around, but they don't really bother to ask if you need help with anything. A while back I returned a pair of shoes here that I had bought online. It took a while to get them returned and reorder a new pair, but on that particular visit, the girl working there was very helpful. For that reason I can give an A-OK. But otherwise it's fun to just walk around and wish I could buy a $100 pair of shorts. read more

I can't believe how many times this store has disappointed me with its poor customer service and careless attitudes im surprised I even went back the few times I had gone. Each time I've visited they show no care in offering customer service to someone (myself) who obviously looks like they need help or assistance and if so they have no knowledge of anything you do ask plus hardly anyone that works there can be found in any of the aisles if they are not standing around chatting with one another and its just flat out ridiculous even the manager showed no care or apology to the lack of good service we told him his employer was giving me and my family and I am not one to complain but as many times it has failed to let me leave happy I just had to for this store .Besides the new fashionable gear the store is crap now I know why it's so empty smh... read more

Great prices on bikes, just don't let them put it together. My son's bike: the did not tighten the pedals, he crashed when it fell off just one month later; the handles bars were not tight, luckily we caught it before there was an accident; same with the front wheel, the brackets that attach to the forks were installed incorrectly and not in the slots. Next time I'll pass on the free assembly! read more

The people on the floor friendly & helpful, Amy on the register rude & too lazy to check price. Customers should never have to babysit prices. Lost out on sale. read more

Decent selection. Prices higher than Sports Authority. Customer Service less than desirable.

Way over priced, they do seem to have a lot of staff on the floor at all times which is a good thing. They do carry a little bit of every sport there is. read more

Can't seem to get much info about anything.. Staff seems like they are not very well trained or maybe they just can't explain there product very well.. I guess off to a different store. Twice is to many times with as much effort as I had to put in to find someone and have them actually engage in conversation. Go some place else and save yourself the head ache. read more

Pretty good store, always really clean and staff is helpful, an apparel girl named Kaylee was very helpful, when I asked for her opinion on some clothing items she shopped with me until we found everything I needed. This isn't very common in retail now a days so that is appreciated. read more

I Went into this location to spend money on shoes, ammo and and treadmill. It was the worst time ever. Yes the store is clean but trying to find someone to help me was near impossible, and when I finally found someone and asked them for help it was like I was ruining their day to help me spend money. I'll just go right next door to Walmart and spend it their. Will never recommend anyone to come to this location for any of their needs. read more

Poor service and personnel rude, no hi how are you. Both times I had to call or waive them down. Never may I help you or can i help you look for something. read more

I agree with the other posts regarding one star, but I feel bad giving any retailer one star if they can improve. The problem is their customer service. I do find them either understaffed or have poor hiring practices of employees. I purchased Keen hiking boots and received no help in the department. When I made my decision, I went up to the department counter and the guy just said to purchase it at the front. When I went to the front counter, the young lady was rude. read more

It is large and there are many options but it is very understaffed. I spent about twenty minutes trying to find a sales person person on the floor. The first person I found was helping another customer. I stood there for about five minutes and she did not once even acknowledge my presence or tell me she would help me in a minute. The next sales associate finally helped me but it wasn't very helpful. She merely just pointed me at the general direction the item was at. Not the best shopping experience. read more

These people are TRULY dicks! Sat on my Xmas order for 6 days, and then decided to cancel it, because they were out of stock. These dicks couid care less about the customer! read more

Went in for T-ball stuff for my twin girls and I was so impressed by the help I received. Daniel in the baseball section was very helpful finding the right size equipment for my girls and even convinced me to get the cheaper items because of their age and experience. After that we went to the footwear department to look at tennis shoes for them and Tim was just fantastic. Made me laugh and helped pick out the perfect shoes for them and myself. It's really nice to get this kind of service when you're someone like me who knows nothing about sports lol. read more

Nice selection and helpful staff. A little more than what I wanted to spend on shoes, but I'm hoping the price will reflect the quality of muy purchase. read more

I was going to say something about how terrible the customer service is, but it seems that many people beat me to it. The girl at the register was very rude to me because I was having problems with my chip reader, and she kept saying that I was doing it wrong. However, a more helpful employee came over and said that the chip reader wasn't even working in the first place. Then I heard her talking about me as I was walking out. Next time I'll use the extra gas, and go to Big 5. read more

This place has a lot to choose from but I had horrible service and they tried making me pay more than I should have but I caught it.

I bought a bat for my son that no one helped with for 200.00 the next day his coach said it was to big for him so I took it back to dicks just to get a smaller size , was not asking for my money just an exchange! They said no it was scuffed , the bats are all scuffed they hang next to eachother while everyone swings them and puts them back some have plastics over them some dont! But not even 24 hours later my 200.00 was lost! I spend hundreds of dollars every basketball and baseball season for my son ,but i will never shop at dicks again ! Sports authority always helps and greets its customers without having to hunt them down! read more

We found some accesories for 75% off but the cashier said it was only 25% off. Luckily the manager was there, or the cashier would have just insisted that we were wrong, and just cancel our purchases. The manager found the sale sign and honored the sale. She was nice and helpful. Courtney (our cashier) though, made us feel like we are wasting her time as she had to punch in a code for each item. She looked irritated and didn't even thank us after giving our receipt. We thanked her but she ignored us and called for the next customer in line. Please stop giving your customers attitude! We never raised our voices, and we asked politely. Our experience was marred by the rudeness of Courtney. Your store is organized, and one of your personnel is helpful (she may be an exception to the norm) but we will never shop in this establishment again. read more