The Bakery is AMAZING!!! Especially Alexis she had exceptional customer service and was so nice to…read morework with.

So grateful to Sam's employees and store I am Instacart…read moredelivery driver. I lost my wallet containing Driver license ID and instacart card Sams went to the trouble to call me while I was on a deliver. She told me at least 10 people with my name and where I could pick up my wallet. I don't know who helped so thank you to the whole store.

I went in to the shop because I was hoping Toby could help me. Well, help me he did. He went above…read moreand beyond of anything I would have expected. Not only did he get the issue solved, he didn't even charge me. And when you go in there, plan to stay a bit and chat with Toby. Very knowledgeable, straight up, pleasant fellow to do business with. Y'all need to go by and check him out. He has great prices on airsoft supplies also. Be sure and ask him about the airsoft activities they do also!

My son and I have been doing business with them for a little over a year now. Great service and…read moreproducts. We highly recommend them and Toby.

Before I leave my bad review for the Cato's Store at Kroger Shopping Center, 741 Campbell Ln,…read moreBowling Green, KY 42101 I want to point out that the General Manager for this location returned my call to apologize for the actions of this store and not only offered to make it right but pointed out how the Immediate Manager for this store or the shift was in the wrong. On 9/2/2024 Labor day I took my disabled mother who is in stage 4 kidney failure to shop at Cato's and go out to eat. Most of the time she shops local to Russellville KY because she just can't handle a very far drive and is weak. Upon entering the store we were not greeted which is unusual. My mother wanted to shop the clearance racks and there were at least 3 racks to look at. I helped my mother pick out some nice tops and outfits from the clearance and then helped her to get some jewelry. In all we spent over $100. Before I explain the situation just know $2 is not anything of significance to us I am complaining due to how it was handled and how unethical this Young Girl Manager was and how rude she was with not only her voice, what she said, and looks. While checking out I always pay attention to make sure the price at the register matches the clearance price on the tags and the last top she rang up $15.99 and not the clearance price of $13.99. I asked her to go back and check this before paying and she did and she said, Well its not coming up the price on the tag". I then asked her to honor the price marked by her and she then said very rude rolling her eyes, " I didn't write this and we don't honor the price if it doesn't come up that price at he register", despite that multiple of that same top was marked down to $13.99 on the rack. The young girl Manager then says very rudely, "We are not allowed to honor the price and I can't change the price!" She outright refused to do anything. After this she continued to stare me and my elderly mother down treating us like garbage. I told her as a Retail Manager myself for stores much bigger than this for the last 35 years that if that's not the correct price she should pull all those tops and correct it. She didn't say I understand, I will, or apologize and smirked at me. In all my years managing thousands of employees of all ages I can't believe someone like this would be allowed to manage this store or even work at Cato's Clothing. She doesn't belong in retail and this young girl has no manners, no experience in customer service and no ethics. She also doesn't have empathy. I could run circles around this store inside and out and still manage employees and give complete satisfaction to all customers who walk through that door and I guarantee no employee would be managing my store or go near my customers who acted like this. Hopefully she will receive constructive criticism and learn from it, if not she needs to be fired. With all of the retail experience I have not once have I ever heard of any store not honoring the price you advertise to the customer especially when you or your employees mark a clearance price on not just one item but all of the same item. I can understand one mistake this happens but it was on every single of the same top. Lastly when you work in customer service of any kind such at retail stores, call centers, food service, delivery, and others where you have direct contact with the customers you leave the attitude at home. Empathy, good moral towards the customer, and problem-solving are Core Skills in providing excellent customer service. Here are some ways to demonstrate good morals towards customers: Promote ethical behavior, Lead by example, Communicate values and expectations, Be empathetic, Be fair, Be trust worthy to Customers, Be responsible & Be caring. If you are Manager you must have all of these qualities including, Leadership, Adaptability, Time management, Customer-centric mindset, Patience, Continuous improvement, Building relationships. I know you remember me. Just know not every customer will put up with this and I was one of them and called Home Office.

I have always loved shopping at Cato. Their selection is always outstanding, and their prices are…read morereasonable. My problem is that when I first started going to Cato, it was a very good store for plus size shoppers like myself. I preferred Cato because Walmart or target and other big box stores have a small to nonexistent plus size section. And in other plus size stores, I can't afford the clothes. I just left a Cato in Oklahoma, and I'm pretty disgusted because it seems to be turning into the same type of store. There was a MUCH smaller selection sizes 16 and over. I'll still go in there occasionally, but I'll probably be doing more ordering online.

Best gun shop around period. Good service and excellent knowledge of fire arms. Good value for your…read moremoney on. New and used guns.

Great family owned gun shop. Awesome service, lots of new and used guns at very fair prices. It's…read morein the middle of nowhere, really a hidden gem!

My husband is from Bowling Green and every time we come here we go to two places, this shoe store…read moreand Nat's Outdoor Store. Full disclosure, we are a couple with big feet. Nick wears a size 14, and I wear a size 10. Shopping for shoes is not easy for us. This place has an excellent selection for people with larger feet. The store carries mostly adult shoes. Shoe styles and brands range from Fyre to Nine West and Cole Hann. You can find boots, heels, dress shoes, summer styles and tennis shoes. There are also some women's clothing in the store. My only issue with not giving this place 5 stars is that the prices are still a little high for used or discounted shoes. While the shoes are in excellent condition, it is still a little bit on the pricier side.

I love Marti and Liz. This is my only shoe shop for affordable trendy shoes. I don't shop anywhere…read moreelse for shoes. Price is good and selection is even better.

Customer service really is amazing here. Each and every time I have gone in there, usually for…read moresomething very small and basic, I am met with an enthusiastic greeting and offer to assist me. The store is well stocked and I have never left there because of something was sold out or didn't fit. It is a pleasure to do business here where customer service still survives!

What an awesome shop! This place is a hidden gem. The owner is fantastic and offers great services…read moreand prices on firearms and anything related. Highly recommended

I got exactly what I wanted and then some. I had a very special gun made that required paperwork…read moreand everything and he did a tremendous job

Cave Country Canoe was SO great to work with when my boyfriend and I decided to spend a few days in…read moreMammoth Cave National Park. We rented one canoe (which came with oars and lifejackets), were led to the endpoint (we chose Houchins Ferry) to park our car, and were then driven with the canoe to our starting point (Dennison Ferry). We canoed around 12 miles of the Green River the first day, camped on Boardcut Island, and then finished the 20-mile trip the following morning. All we had to do at Houchins was leave the canoe, oars, and lifejackets out and make a phone call to Cave Country...so convenient! Best thing about working with Cave Country was their friendly service. They even went so far as to give us a s'mores fixings care package (complete with firestarters, graham crackers, marshmallows, and chocolate)! We also had some great conversation with their employees, both exchanging stories and getting some great advice for canoeing on the river. I would highly recommend going with Cave Country Canoe if you're thinking of making a trip to Mammoth Cave or the Green River.

We had a great experience with Cave Country Canoe (love the alliteration). The staff were very…read morefriendly and super helpful. We rented a canoe which came with life jackets and oars. We were shuttled to the drop site and picked up quickly when we were done. The prices were competitive and the service was top notch. We didn't get s'mores like the other reviewer, but we also didn't book a 2 day trip. Just FYI, the National Park Service prohibits consumption or possession of alcohol on the Green River. Fines can be in excess of $500 per adult in the boat. Also, they require that you wear life jackets, not just have them in the boat. Fines are also assessed per person not wearing one. Rangers will tour the river and ticket you for not following the rules. Safety first, Yelpers!