They have a good selection of food service equipment for the professional and aspiring chef…read more Helpful staff will answer any questions and provide guidance.

They have everything! And the guys behind the counter are super super helpful!!! Great kitchen…read moresupplies and reasonably priced knife sharpening. Highly recommend just going to browse.

I was looking for a company to help with a full build-out for my cousin's new restaurant, and my…read moreclassmates Cesar connected me with American Chef Supply. Before coming here, I walked into another showroom where the guy was glued to his phone, didn't acknowledge me, and didn't even say hello. The contrast was immediate. From the moment I walked in, I was helped by someone who was clearly passionate, attentive, and genuinely motivated to help with our build-out plan while actively showing us inventory in the showroom. What really stood out was the pricing and professionalism. They quotes us about $5,000 cheaper than another company, which made a huge difference for us. We were extremely satisfied with the entire process, from the sales quote to the delivery. Communication was clear, expectations were set properly, and everything was handled smoothly from start to finish. The team, Uriel, Pablo, and Cesar, were one of the most coordinated teams I've seen in a long time. Everything was organized, efficient, and professionally handled. If you want someone who truly cares are your project and makes sure you get your money's worth, ask to speak with them directly, you won't be disappointed.

Well what can I say from American Chef Supply, this company is really family oriented and I cannot…read morecomplain on anything I have done to my recent restaurant build out. Especially with the young handsome gentleman Cesar. My god this kid is a rockstar, he may seem young but knows his stuff and educated us on our buildout from the measurements of our cook line for what we needed under our hood, to providing us a good selection and breakdown in the different values of our equipment. The value and service we got from this young energy positive young man was amazing and would not work with anyone else unless it is not Cesar.

Definitely call before you head over to verify their hours of operation. They had 5 pm listed on…read moretheir Google page, but when I called they said they closed at 4pm. I bought a kabob grill for $150 even on credit card, beats the other retailers by $6 for the exact same product. We opted for the smaller size grill because I just felt the larger one would be overkill especially since it's usually just me and my husband. The large grill seems like a good deal if there are four or more. Happy to report that the stainless steel is pretty robust and hasn't been damaged in the rain. I was worried about that, and was considering getting a cover but it was totally fine as long as the lid is on. They have a bunch of charcoal grill supplies and accessories, random restaurant supply goods. The prices are fair here considering it's in Burbank. Plenty of parking on the side of the store in their private lot, a bunch of street parking too. Easy to find location.

Very helpful person working there when I went in looking for a good quality coffee grinder. Thank…read moreyou!

His service Good selection…read more Fare. Value . I never was disappointed purchasing things

They truly have everything here- it's an impressive selection! From the most basic products, to…read morethings so niche I never knew they existed. And prices are very reasonable. I see a lot of comments about poor customer service, but I don't think that's truly an issue. It's a kitchen supply warehouse, it's not that deep...you don't need exceptional customer service to have a good experience here. My one complaint is that aisles are so narrow, it can be difficult to navigate, especially if it's busy. But I will definitely return to Kitchen Depot!

Bought a Big Green Egg plus Nest from this store, on FIRST USE; the thermometer did not work--see…read morethe pic... notice how it's really hot, flames shooting out of the top...and thermostat is stuck at 200 degrees!! I spoke to employee, David and told him about the temp gauge and sent him this pic. This is a no brainer, figured he'd tell me how to handle it. Instead he was EXTREMELY RUDE and CONDESCENDING and came up with a pile of excuses and pushback on getting this handled, and calling into question the issue. This is a high end product that had a faulty thermometer ON FIRST FIREUP, a low cost part, you would think this would not be how BBQ Galore would handle it.....I wish I would have bought it somewhere else as I can see they don't support the products they sell. I will also be calling Big Green Egg and inquiring how they can have such distributors that push back on standing behind their products right out of the box on a new purchase. The store was empty when I bought it and reviews are low--now I know why. I like the Big Green Egg a lot, but wouldn't buy from this outfit again!

I had an issue with an order and they took care of it very quickly, i would definitely recommend…read morethis place, good customer service

OK, so I'm going to address the elephant in the room, I own a bakery. I shop here every week. I…read moreknow your facility very well, here's the problem in the last six months your carts have all disappeared since you started doing ordering through your app, so all of your carts are being commandeered by the employees to fill these orders, leaving no carts for the people coming in from the parking lot to do their shopping, you literally have to follow other people around and wait if you're lucky to find a cart in which to purchase supplies, now call me crazy but without carts, your customers can't purchase products and you can't make money so it seems counterproductive to not address the issue of no carts, no carts equals no sales no sales equal no money, please fix this obvious problem

Hands down the worst Restaurant Depot I've been to. Do yourself a favor and go to Smart and Final…read moreor Costco Business Center. Never any carts because of the Online orders. Their 3rd party delivery service "Rey Foods" gets all the good carts and leaves the worse ones for us customers. Injured my back a couple of months ago because none of the wheels work. Complained to management "Tony Vasquez" but nothing has been done, if anything less carts. Equipment Manager is a joke. Been wanting to buy refrigerators for my restaurant but HE'S NEVER AROUND! Spoke to employees about his whereabouts and apparently he looks over his son's company which happens to be "Rey Foods" as well. How is this not a conflict of interest?! Also, if you spend enough money the equipment manager ( Manuel Romero) will help you with taking your carts out even if there's no loaders around or gets another manager (Abraham Romero). I don't know what store does this, clearly there's some illegal things going on in that store and with Rey Foods, since the equipment manager has his employee from his department scan his son's order. Thanks again employees and customers of Restaurants Depot for all this information. This comes from months of frustration with management here. Not to mention they had a Male entertainer a couple of years ago for an apparent birthday. Can't get security for our cars getting broken into but have enough for a male performer. So UNPROFESSIONAL, and with customer like me in line waiting to get checked out. Please do better Restaurant Depot. I may not spend a lot of money to the point that I have a Manager help me with loading my items, but I've spend Thousands here Ps check your prices at the end. Again, shady things in this store. They sell items with tags from different stores and sell at a higher price.

Prices are not responsible you can find same or similar pots at home goods less money…read more Service is very nice

Big selection and cool products every day products. Many gift ideas under one roof. Always a…read morepleasure to shop from this store.

We went there for dinner. It was a bit loud so they moved us outside. It was in August. We had a…read morefabulous crab leg dinner. Now that I know they have cooking stuff such as lessons. I'm very interested.

Sharon and her team are fantastic teachers. We've taken their adult cooking classes, and recently…read morebooked them for one of our kids' birthday parties. They taught nine kids how to make cupcakes and everyone had a fantastic time. Highly recommend for anyone looking for an adult cooking/baking class, or kids baking class.

Arman and his team including Ruben at Polaris went above and beyond with our kitchen renovation…read more From the very start in guiding us in the design and functionality of all the cabinetry to the very end with the timely completion of the project! Couldn't be happier with our new kitchen!

I am very satisfied with the job of Arman and his team accomplished. They have everything I want…read more Strongly recommended!

I had such a positive experience working with Marlene and Darryn. I was dealing with a frustrating…read moreissue after a washer/dryer purchase from the manufacturer went wrong, and they both took the time to truly help me sort it out. What stood out most is that they stepped in without any guarantee it would result in a sale--they simply wanted to help. That level of genuine care and professionalism is rare and deeply appreciated. I already wanted to purchase from them, but after this experience, I'm even more confident in that decision. Their service made a stressful situation so much easier, and it's the kind of experience that builds long-term loyalty. I absolutely plan to make future purchases with them. Thank you, Marlene and Darryn, for going above and beyond!

Go elsewhere! I hired Universal's service department to repair my Bosch convection microwave that I…read moreoriginally purchased from them. Over two months, their technician made five repair attempts (with several late and no-show appointments), replacing part after part, leaving the unit in worse condition each time. They finally left me with an unusable appliance and Angie the service manager tried to argue that it was in better shape than when they started. They did refund me for the repair attempts but disputed responsibility for the condition the appliance was left in. Bosch later informed me that Universal was not an authorized service company despite Universal's repeated assurance that they were. When I decided replacement was the best path forward, Universal was cooperative on pricing (their sales rep Ryan was fantastic). However, upon reviewing their purchase agreement, I learned that installation and removal are performed at the customer's sole risk, and the company disclaims responsibility for any damage caused during installation or removal, including damage to the appliance or the home. Management confirmed they stand by this policy. Given my experience with their service department and these installation terms, I chose to purchase the replacement elsewhere. I'm sharing this so others read their contract carefully before proceeding.