Bought a Big Green Egg plus Nest from this store, on FIRST USE; the thermometer did not work--see…read morethe pic... notice how it's really hot, flames shooting out of the top...and thermostat is stuck at 200 degrees!! I spoke to employee, David and told him about the temp gauge and sent him this pic. This is a no brainer, figured he'd tell me how to handle it. Instead he was EXTREMELY RUDE and CONDESCENDING and came up with a pile of excuses and pushback on getting this handled, and calling into question the issue. This is a high end product that had a faulty thermometer ON FIRST FIREUP, a low cost part, you would think this would not be how BBQ Galore would handle it.....I wish I would have bought it somewhere else as I can see they don't support the products they sell. I will also be calling Big Green Egg and inquiring how they can have such distributors that push back on standing behind their products right out of the box on a new purchase. The store was empty when I bought it and reviews are low--now I know why. I like the Big Green Egg a lot, but wouldn't buy from this outfit again!

I had an issue with an order and they took care of it very quickly, i would definitely recommend…read morethis place, good customer service

I haven't gone to a Fatburger in a good while, so seeing this one open around the block had me…read moreexcited. Everything went as expected - fresh, juicy and flavourful. The employees were very talkative with us and the other customers. The friendliness of the manager taking our order made the atmosphere a lot more welcoming and comforting. She was really cheerful and easy to talk to while still being professional and making sure our order was taken correctly. The food was exceptional - extra sauce on the wings, juicy and warm! Could have not had it any other way. Will definitely come back to this location to try their new items, hot dog on a stick!

We went there for dinner. It was a bit loud so they moved us outside. It was in August. We had a…read morefabulous crab leg dinner. Now that I know they have cooking stuff such as lessons. I'm very interested.

Sharon and her team are fantastic teachers. We've taken their adult cooking classes, and recently…read morebooked them for one of our kids' birthday parties. They taught nine kids how to make cupcakes and everyone had a fantastic time. Highly recommend for anyone looking for an adult cooking/baking class, or kids baking class.

I had such a positive experience working with Marlene and Darryn. I was dealing with a frustrating…read moreissue after a washer/dryer purchase from the manufacturer went wrong, and they both took the time to truly help me sort it out. What stood out most is that they stepped in without any guarantee it would result in a sale--they simply wanted to help. That level of genuine care and professionalism is rare and deeply appreciated. I already wanted to purchase from them, but after this experience, I'm even more confident in that decision. Their service made a stressful situation so much easier, and it's the kind of experience that builds long-term loyalty. I absolutely plan to make future purchases with them. Thank you, Marlene and Darryn, for going above and beyond!

Go elsewhere! I hired Universal's service department to repair my Bosch convection microwave that I…read moreoriginally purchased from them. Over two months, their technician made five repair attempts (with several late and no-show appointments), replacing part after part, leaving the unit in worse condition each time. They finally left me with an unusable appliance and Angie the service manager tried to argue that it was in better shape than when they started. They did refund me for the repair attempts but disputed responsibility for the condition the appliance was left in. Bosch later informed me that Universal was not an authorized service company despite Universal's repeated assurance that they were. When I decided replacement was the best path forward, Universal was cooperative on pricing (their sales rep Ryan was fantastic). However, upon reviewing their purchase agreement, I learned that installation and removal are performed at the customer's sole risk, and the company disclaims responsibility for any damage caused during installation or removal, including damage to the appliance or the home. Management confirmed they stand by this policy. Given my experience with their service department and these installation terms, I chose to purchase the replacement elsewhere. I'm sharing this so others read their contract carefully before proceeding.

We've had them come out three times now to clean our 2 bedroom 1 bath home. I book with Carmen…read morethrough text and two women come to clean. They're really friendly and calm, and they always say hi to my dog lol. The first cleaning was a deep clean and it was honestly cleaner after they left than when we first moved in. I also asked them to do all the blinds that time, something that normally takes me forever, and they did it so fast, and it was so clean, it was such a relief. The next two times were regular cleans before parties, and each of those took them about 3 hours. For each clean, I pay somewhat more than what a few of my friends do, but they do such a great job so I haven't minded.

We had them come for a deep cleaning. We moved into a new place 3 months ago, and we have had a lot…read moregoing on since. We aren't fully unpacked, but the place needed to be cleaned. They did a wonderful job, and they didn't leave everything in random places once they were done like we have experienced with other services. Will go to them again when in need of deep cleaning!

Arman and his team including Ruben at Polaris went above and beyond with our kitchen renovation…read more From the very start in guiding us in the design and functionality of all the cabinetry to the very end with the timely completion of the project! Couldn't be happier with our new kitchen!

I am very satisfied with the job of Arman and his team accomplished. They have everything I want…read more Strongly recommended!

Could not be more grateful for the Fireside family…read more From the moment we walked into Armen's beautifully appointed showroom to the time of our order, we knew we were in great hands. Love the convenient location and family-owned pride - far more than the corporate dealerships we shopped prior. If only everyone else was this genuinely attentive, well-stocked and knowledgeable.

Because of the fire in the Palisades , we had to replace some of our appliances. Jack helped us…read moreselect the best products , provided a great service , delivery and installation. Don't waste your money else where.

I've been to most of the studios in the valley and this is the only place I can honestly say is…read moreflawless. Clean/quality rehearsal spaces, top of the line backline, and solid customer service. They even answer the phone when you call and need something. Highly recommend.

Being a client and colleague for over 20 years, I might be biased but the 3E team and services…read moreprovided here are incredible! There are a few different layouts and sizes of rooms, all capable of handling a professional band rehearsal. Full backline rental available. Knowledgeable staff and techs on site. Large parking lot, plenty of spaces and room for multiple trucks and simultaneous load-ins/outs. Convenient and adjacent to many other industry-related businesses.

William is the best! Super helpful and was able to get me exactly what I needed. Great local spot.read more

Shout out to Robert at Atrium Valley Village! Each time I visit our neighborhood dispensary, Robert…read morehas offered quality customer service in helping me get the best deal when buying products. Atrium is located at the corner of Whitsett and Magnolia in Valley Village. There's plenty of street parking and also a free parking lot in the back. What stands out about this dispensary is the amount of the deals they offer! From the daily 15% discounts, BOGO, or goodie bags, I always get great deals. Atrium is a small dispensary but it's very modern and you're able to browse on your own since they allow one customer in at a time. There's a variety of different brands and the budtenders here are very outgoing!