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    Diane's Natural Market

    3.4 (62 reviews)
    Closed 9:00 am - 6:00 pm

    Diane's Natural Market Health Markets Photos

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    Great selection, great deals and awesome service. Beat health food store ever. Also best selection of vitamin and minerals in the area with knowledgeable staff.

    Pathetic cup of water
    Nathalie S.

    My mom LOVES this place, but I just cannot get on board with the experience I had yesterday- I stopped in with a friend to grab lunch. They used to have a small self-serve to get a glass of water with your meal. They have since removed it and will not give you water (which is free?????), they want you to buy a bottle. I paid $12 for a sandwich, and they can't provide a cup of water?? My friend and I both were appalled as this is our go-to place for a quick meal. Can this place not afford to provide free water?? The prices are already pretty high, it's very insulting not to be able to have a drink with our meal. I asked for a cup of water, and the lady "made an exception" and said she would only be able to provide a small cup (see ridiculous photo attached) PLEASE CHANGE THIS!!! It's not okay!!!!

    Receipt from the shop.

    Today I visited Diane's natural food shop, and being a vegan for more than 30 years the shop has a great selection of items that are not only nutritious, organic, and animal free. This is the second time that I visited the shop and this trip, the selection of produce, as well as probiotic, starter kits, is unrivaled anywhere in an in-person shopping experience. However the customer service experience requires quite a bit of work in my opinion. This is the second time that I had to wait a long time before I could be checked out. I literally stood in line for 15 minutes before another sales representative presented themselves to help with checking out customers. I saw two individuals just walk by while I was waiting and did not return until there were approximately six more customers and then all of a sudden two custom associates made themselves available to check out the additional customers. Maybe have a lane for checkout if you don't have enough people working this register. In my humble opinion, considering the great cost of the items in the shop of which I spent over $290 just for bag full of things I think that this customer service rendered, does not seem to be aligned with the cost of the items. I get it, some customers are maybe not welcome? Or our patronage is not desired. If that is the case, why not just hang a sign outside the door specific to customers that you do not want to shop in your store??

    Tempeh sandwich with veggie chips on multigrain bread

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    3 months ago

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    2 months ago

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    3 years ago

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    1 year ago

    Great variety, helpful staff, well organized store. Could use some more organic meats and cheese.

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    11 months ago

    Great food options, great store. Whole Foods is too far away but this is a fantastic alternative for the St. Augustine area.

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    2 years ago

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    3 years ago

    Wonderful customer service and very knowledgeable on the products I needed for my health. Thank you!

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    7 years ago

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    11 years ago

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    5 years ago

    Looking for Yerba matte tea and manna bread. We found both here. Educated staff and very well appointed store.

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    6 years ago

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    Page 1 of 2

    Ask the Community - Diane's Natural Market

    Does this store sell kefir grains?

    I didn't see any.

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    Review Highlights - Diane's Natural Market

    Grocery and produce selections are great and they have raw milk available for my pets.

    Mentioned in 2 reviews

    Read more highlights

    Grassroots Natural Market II

    Grassroots Natural Market II

    4.4(22 reviews)
    27.7 mi
    $$$

    It's been a minute since my last visit at this location....I forget how awesome they are with great…read morehealthy options for the whole family and general well being. I came here famished and the nice girl at the counter took my order for a 24 oz. fresh pressed ginger zinger juice with added celery right up front. All the employees were super friendly and so helpful as I perused the store waiting for my made-to-order juice. I ended up buying the to-go container of their vegan salad (only $6.99) filled with deliciousness. Thank you to the produce manager who puts them together. And as an added bonus, she showed me the Lemon Shallot Dressing and the hummus that she used in-store. You know I bought both. Overall the staff was busy stocking and doing tasks, but I was greeted and helped by every single person working. Fantastic experience and wonderful service!

    I stopped by Grassroots to grab a few hard to find ingredients for my Fire Cider. When I say they…read morehave many hard to find herbs and roots, they do! The customer service is spot on. I had a hard time finding rosehip flowers and the gentleman working the counter took me straight to it. Shopping here is quiet and wholesome feeling. If you read labels like I do, you may be in here for a while. The prices are far better than many other FRESH stores and the amount of natural vitamins they have is unbelievable. I will be returning in a couple of weeks.

    Photos
    Grassroots Natural Market II - Fresh meet and dairy

    Fresh meet and dairy

    Grassroots Natural Market II - Vegan Salad and Ginger Zinger

    Vegan Salad and Ginger Zinger

    Grassroots Natural Market II - Checkout

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    Checkout

    Diane's Natural Market - healthmarkets - Updated May 2026

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