First time coming to this place yesterday. I was in the area and thought I'd try out a nail salon…read morein the area. The place looks nice with very comfy looking seats. I was immediately greeted and welcomed. I was asked to enter my phone number on a check in screen by the door. It's was around 1-2PM so the place was not so busy for a Sunday afternoon. I was given a chair and asked to pick a color. I asked AI to decide on the color for me and I was greeted with Amy and another lady for my nails. I got the deluxe package for my feet and mini for my hands. I don't do polish on my hands. Amy is a seasoned professional. She understood that my feet tends to have thicker cuticles and she needed to get them all off for my comfort. Many salons will tell you don't do that but the final outcome is that I go home with more cuticles and less comfort and more business for them because they will test my will to come back early due to pain in my toes. So Amy did a great job here. My hand was a little problematic at first. But another lady who seems to be monitoring customer satisfaction came by and offered to fix it. The same nail technician who worked on it first was given another chance to fix it. She tried but she was unable to fix the issue. I told them I'm okay. I'm good. Then Brian came and told me that customer service is very important to him and that he prefers I get it fixed now and he can do so in 15 mins. He asked Amy, the nail technician who worked on my pedicure to look at my hands and fix them. Amy did the same amount of cars she did for my toes to my hands. I will definitely come back for Amy. Next is the eye brow waxing. It was quick and efficient. Jenny serviced my brows. I walked out of there feeling better than when I walked in. Their prices are fair and their commitment to quality is outstanding. Thank you for taking care of me. I will definitely be back.

I asked for the essential package and gel. While I was distracted with my convo, I realized my…read morefeet was being scrubbed and I didn't need it as I pumice nightly. Only when I saw the bill did I realize extras had been done!! The nails are great but I won't be coming back due to the dishonesty.

Came in for a pedicure and was pampered by Holly. My toenail was broken and she made my toe look…read morepretty again. She knows I always ask for water she had water for me already. They have other drinks too. Thank you holly for taking great care of me when I come in

Review 4.5/5! If you are looking for a nail technician who prioritize your wants and creative…read moredetail, Vicky at TikTok Lounge is a standout choice. She has built a reputation for being meticulous, especially when it comes to shaping and intricate nail art. Many clients here note that her work holds up exceptionally well. Sets often last 3+ weeks without lifting or chipping, which speaks to her preparation and application technique so I had to come for myself. And after 3 weeks, I can write this review in confidence. They have been holding up super well. Because she is so thorough, she may take a bit longer than a standard service even without the nail arts. It's best to visit when you aren't in a rush so she can focus on the quality of the set. The place is like any other nail salon but very spacious with high ceiling and big windows. 2nd visit: I came back for a pedicure with Rose recently, also very detailed and thorough. Had a great experience with her. Maybe the blue color I chose was still good but my sister, who got the classic white pedicure, said her paint already chipped by the she got home from work that night. The top coat wasn't holding up well. There was a new employee that day so I give them grace but she was not professional and need to be trained with the same TikTok lounge skills & manners! Overall still a good nail salon to go to.

Love coming back to the team at Kitchen Nail Bar! My nail tech this time was Manly and she was fast…read moreyet detailed oriented on the request I wanted. The check in process was easy and they were accommodating on the last minute appointment request. Will definitely be back again next time

I've only ever visited Kitchen Nail Bar at Santana Row, so this was my first time at the Brokaw…read morelocation. Unfortunately, my experience here was not as comfortable or pleasant as I had hoped. Ly did my pedicure, and she was wonderful. However, when it came time for my French tip, she switched with Ivy. I politely pointed out that one side of the French tip was noticeably thinner than the other and simply asked if it could be corrected. Unfortunately, Ivy responded with an attitude, including rolling her eyes and looking toward another coworker. I remained polite and respectful throughout the interaction, so I was disappointed by the response. I understand that mistakes can happen, and I was only asking for a small correction to ensure I was happy with the service. I've had positive experiences at the Santana Row location, which is why I was disappointed with my experience at Brokaw. I hope the staff can take feedback from customers professionally and maintain a welcoming environment, even when a customer politely asks for an adjustment.

I love this nail salon!! Everyone is so friendly and welcoming! They do such a great job , my nails…read morealways come out beautiful and the way I want them.

I called in for a last minute pedicure / manicure request, so I'm grateful they took me in. However…read moreevery last minute appointment always has a catch. Holly, the owner, did my gel manicure and I'm really happy with how my nails turned out. She was sweet, thorough, and paid close attention to detail. I could tell she took her time and cared about doing a good job, and I would definitely come back for my nails. Unfortunately, I didn't have the same experience with my pedicure, which was done by another employee. The polish on several of my toes was visibly missing/uneven and the overall application felt very sloppy and lacking in detail. I actually had to ask for one of my toes to be redone because of how it looked. When I asked about fixing it, I was told, "That's why I recommend gel." However, the issue wasn't that the polish was regular polish--it was the lack of precision and attention to detail in the application itself. Gel wouldn't really address that particular issue. I appreciate that Holly did such a great job on my manicure, which is why I'm giving this an overall 3.5/5 rather than a lower rating. I would definitely consider returning for a manicure with Holly, but I'd be more hesitant about getting another pedicure here unless I knew it would be done with the same level of care. Call in and request Holly if you do go!

Janisa did a great job on my nails, she was detailed and thorough. Her cuticle work is *chef's…read morekiss* My cuticles were so clean, she used the drill bit and really got in there - similar to what you'd expect from a Russian manicure which I love! I loved that the appointment did not feel rushed, and how she took her time to make sure each and every nail was perfect. I felt a bit guilty for cheating on my usual nail salon but after seeing how nice my nails turned out, I don't feel as bad! lol

I've gone to many different nail technicians but of everyone I have experienced so far, Sally is by…read morefar the best not only is she incredibly meticulous (she will flip your hand to make sure every angle is perfect), but she also works very fast and efficiently she competed my nail set in 1.5 hours -- normally a set with design has always taken 2 hours minimum she will wipe and redo the design until it's 100% perfect, and did not rush the prep work (including cuticle care), which I greatly appreciate she's a master at her craft & is also such a warm and personable person as well -- couldn't recommend her enough:)

I've been coming here for the past 2 years, and I honestly can't recommend this nail salon enough!…read moreJenny has been doing my gel builder nails the entire time, and she always does an incredible job. She's detail-oriented, talented, and my nails always come out looking beautiful while staying strong for weeks. For my pedicures, I always go to Sammi, and she's just as amazing. She's thorough, gentle, and makes every pedicure feel relaxing and refreshing. The salon itself is always clean, well-maintained, and welcoming. The ambiance is calm and relaxing, making every visit enjoyable from start to finish. The staff is friendly, professional, and you can tell they truly care about their clients. If you're looking for a salon with talented nail technicians, a great atmosphere, and consistently excellent service, I highly recommend this place. Jenny and Sammi have earned a loyal customer in me!

Came for a manicure and pedicure on a Saturday and a technician was able to take us. Party of 2…read more They did a great job. The only issue we had was - we were left to dry for a lengthy time and no came to check on us or assist us from removing the fans, the table top from the spa chair or the side arm table from the chair. We had to figure it out ourselves and leave the items on different spa chair stations. That wasn't very helpful or professional.

My husband and I were looking for a quick place to get out nails done durring our drive up north…read more We called head of time and were welcomed in with no issues. They were very busy when we came and somehow ended up in a chair getting our nails done within 3 minutes. Everyone was very nice and the service was incredible. Would 100% come here anytime passing through. The nails I requested come out exactly like the reference photo.

The Nails Lamour is my go to nail salon and I honestly can't say enough good things about this…read moreplace. Every time I come in, I'm greeted with a warm welcome and great energy from the staff. The salon is always clean, organized and relaxing, which makes the whole experience even better. I especially want to give a huge shoutout to Linda, who is absolutely amazing. She consistently does exactly what I ask for and truly takes her time to make sure everything is perfect. Whether I come in with a specific design in mind or just an idea, she listens carefully and delivers beautiful results every single time. Her attention to detail, patience, and skill really stand out and I always leave loving my nails. The rest of the staff are also very kind, friendly, and professional. They make you feel comfortable and valued not rushed which is something I really appreciate. You can tell they care about their clients and take pride in their work. If you're looking for a nail salon with great service talented nail techs and a welcoming atmosphere, I highly recommend Lamour The Nails. Linda is the best and this place never disappoints!

Quick service one of my polished chipped and they fixed it immediately. I have to recommend this…read moreplace. It is in the corner of Milpitas conveniently located in good service However I would like to comment that even after the fix the gel came off in 2 days. The gel polish should at least stay for 2 weeks but they all lasted 3 days. I wear gloves at home while doing chores

After going to several places that were too busy, I tried I Nails and it did not disappoint! The…read morespace was very open and clean looking. The people were very friendly. The pedicure chairs were very comfortable and I got to pick a scent for the water/lotion. The person that helped me took her time, did a great job and made sure I was happy. I will definitely go back again.

I had such a great experience! Rachel was gentle and paid so much attention to detail. Before…read moreapplying the nail polish, she made sure the color I picked was really the one I wanted. I could tell she wasn't rushing and took her time to make sure everything was done perfectly. I'm so happy with my nails and will definitely be coming back

I walked in without any appointment and was seated quickly after filling out the check in form…read more This was right after lunch in the middle of the week. The shop was clean and had nice calming music playing. I was seated in the first massage chair for pedicure and everything looked wiped down well and the tub looked shiny. My pedicure was just basic nail polish so it took maybe 20-30 min. I had a couple example pictures of the color and art I wanted, and I appreciated that my nail tech suggested colors pretty close to the pictures. I also got a gel mani with small nail art. My preference is short nails so I'm glad the color and art still looked pretty good. The mani took about 30-40 min but it included arm massages. Overall, I'm very happy with my mani pedi experience at Sense Nail Bar.

my nail person is trinh and ann! they treat me so well and always accomodate me- i had a tough time…read morefinding a nail spot but this is my spot! highly recommend

I came in with my daughter and simply asked for short square French tip nails. When I politely said…read morethe French tip didn't look right for the nail shape, the nail tech threw her tools down, yelled at me, told me to leave, and said I was "too complicated." I spend almost $200 every visit, so I should be able to ask for my nails to be done the way I requested. Being treated like that in front of my daughter and the entire salon was completely unacceptable. If you want a salon that welcomes feedback and values its customers, I'd look elsewhere.