I called and confirmed with the receptionist multiple times to ensure they take my insurance. After…read morearriving I was taken care of and then failed to be told that that my insurance was not taken there even after confirming it was. I requested a refund for a 250$ consult. Their employee Failed to notify me on my insurance and do not want to refund me. I have called Multiple times and emailed and they are not responding. A mistake on their end and they can't hold themselves accountable

My mom's PCP referred her to this place because she has cataracts and initially they saw her and…read moredid the test, they told us she needs surgery and they will call us to schedule something but they never did. I had to call 4-5 times to see what was going on. So, 35 days goes by and they tell me they are not in network so the can't do the surgery. Sounds like administrative neglect to me. They don't care if my mom who is old and blind goes one month without knowing when would they be able to give her sight back. Horrible place, I do not recommend.

I worked for an Ophthalmologist for 52 yrs. Retired 2 yrs now. I was Lost because I needed…read moreCataract surgery. Since I was coming from one of the best yet He was retired I did not know what to do. I heard of Dr. Vu . Now I have found someone like my previous Boss, my friend n retired Dr. I now refer everyone there. Trust me, here is a DR n staff that are very caring n know what they are doing.. My vision is perfect after having both eye done for Cataracts.

As an updated review - Dr. Chung very nice and patient with my mom. We saw him during my mom's…read moreappointment. I thought she will be seeing Dr. Linda Vu, but so far everyone seems great! He answered all of our questions and concerns. Sarah, who we had a consultation with to purchase glasses with, is honest and not pushy. Selection of frames is small compared to other places though. Parking lot is available and it is free. However it gets full quickly at times. There is parking available on the street too.

Great doc. He is currently monitoring my sons eyes right now and wants to make sure that the…read morecondition he might have does not affect him or hopefully just doesn't have it

I like the doctor's honesty, patience and gets to the point nor pushes your patients to do…read moresomething if the patient refuses.

He is a very bad temper and intolerable Doctor . He always yell at his employees in front of…read morepatients for no reason. We just felt no dignity in working in his office and mental torture almost every single day. I can't imagine how could such a person be a doctor! Whenever he has a young beautiful lady as his patient, he will spend more than half a hour in the patient room and keep all the other older patients who have arrived on time with their appointments in the waiting room, patients start to complain and this doctor never cares about that. He is a kind of doctor who will stare at any young beautiful lady's body from head till toe and look at girl's down there without even moving his dirty eyes. How dirty and disgusting he is as a doctor! Any girls who want to have their eyes checked by this doctor should be careful.

I would give 0 stars if I could. I absolutely would NOT recommend Dr Joseph Fan. I never write…read morereviews but feel the need to share my experience so that no one else will have to go through such a terrible ordeal as I had. I went to see him after experiencing foggy vision in one eye. It turned out I had bleeding inside my eye. Instead of trying to fix the problem immediately or recommending another specialist who could help he suggested we wait on the issue. After some time he finally decided to perform surgery. It failed and then he performed additional surgeries. He billed insurance for numerous surgeries but did nothing to help me. Four surgeries later I am left permanently blind in one eye. I would avoid this doctor.

We moved to OC, but we still drive 50 miles to see Dr. Wei in Monterey Park…read more * Dr. Wei always gives us the most precise prescriptions. Other optometrists offer more stylish glass frames, but their prescriptions were too low (cannot see clearly) or too high (get tired quickly). * Dr. Wei cares about his patients, and he spends time to talk to us. He also performs eye surgery, and he taught at UCI. * Dr. Wei has many patients. Please call 1 week early to make an appointment and expect to wait 30-60 minutes. We are glad we came here. 8-)

I agree with the other reviews. Only come here for regular check ups, DO NOT come here for special…read moreconcerns. I was directed to Dr. Wei from another optometrist because I had an eyelid condition where the lashes on the bottom eyelids grew inwards rather than outwards. BIG MISTAKE coming here. We set up an appointment to get the procedure done. I was awake the entire time, but not drugged up enough. In the middle of the procedure, the drug wore off, I of course told them I feel pain and they decided to numb my eyes. It isn't fun seeing knives coming at you. I been coming to Dr. Wei for about 5 years and is still dissatisfied with the way they run their business. The staff here is rude and very unprofessional. When I had my stitches, they demanded that I take a pressure test for my eyes. HELLLO, my eyes were swollen from the surgery. Buying contacts from them is a pain. They charge you an inconsistent "fitting fee" that ranges from $25-$40. When I asked for a copy of my prescription, they refused too give it to me until I paid that fee. Then an older lady (the wife) kept trying to convince me to buy contacts from them. I got annoyed of them hassling me so I purchased the contacts from them. However, I still never got a copy of my prescription. The reason why I stayed with Dr. Wei was because of my condition. When I got the procedure done, years later -- I noticed I had to get it done again because it was done incorrectly. When I went back and mentioned it to Dr. Wei, his response, "Just wear contacts and it won't bother you". Does it look like I want to wear contacts my entire life?! No. I had to go to a specialist to get my procedure done again. I ended up paying thousands of dollars to get it professionally done due to this mistake. By the way, when I ordered my contacts, they didn't even have it in stock. I would not recommend coming here, it was a waste of my time.

Had a great experience here with Dr. Jones and the office staff. I came in for a routine eye exam…read moreand Dr. Jones issued me a prescription for glasses, which will be filled at a visit to the optometrist. The care I received was excellent; all my questions were answered and I did not have trouble booking an appointment. I did not have any issues with insurance and the staff were friendly. The office was clean and parking was easy. I'd definitely recommend it here. Thanks Focus Eye Center.

Saturday 9/12/26 I called Dr Jones' office at 7:45pm due to an emergency. I was able to connect…read morewith Dr Jones right away. I described my symptoms and Dr Jones said he was willing to meet me at his office in 30minutes!!!!!!! It was a Saturday evening and Dr Jones was extremely compassionate to be willing to see me. He checked my eyes very thoroughly and reassured me I am ok. Dr Jones eased all my worries. He is very professional and treated his patients with empathy. Thank you Dr Jones!

My dad had his cataract surgeries with advance technology lenses done by Dr. Lai, and we had a very…read morepositive experience. Dr. Lai was professional, knowledgeable, and took the time to explain everything clearly. The procedure was performed at his office-based surgery center. The surgery itself was quick, easy, and painless, and my dad did not need anesthesia. Overall, we were very pleased with the care he received and would definitely recommend Dr. Lai.

Dr. Lai gave my 90-year-old grandfather a special price because of how expensive cataract surgery…read morewould've been for us. Given that my grandfather had a severe astigmatism on both eyes, it would have cost us an arm and a leg for those special lenses. For him, he saw my grandfather and wanted nothing else than to actually help him. In addition to his genuine generosity, the process through out all of this was very smooth. As someone who is a full-time student, working, and looking after my grandparents I really appreciated how simple things were. Even when I tried to thank Dr. Lai, he explained that he was just happy to see my grandfather doing much better. Sincerely, from the bottom of my heart, he really made a huge difference for my family and I.

Where can you go to see a ophthalmology for a thorough routine checkup which might include:…read moreeyesight, vision field test, eye pressure, optic nerves... for under $100??!! I've been going to Dr. Yuen for years even when I moved to somewhere that's an hour away. Dr. Yuen is one of the kindest, most thorough, knowledgeable, and professional doctors I've ever encountered. I wish I could find a family Dr or dentist like her. Her office is usually full. There might be a little wait, but it's well worth It. She's great. I totally recommend her.

I hate to post this, but I am extremely disappointed with the service I received at this clinic…read more Let me be clear, Dr. Yuen is great and I have been coming here for years. However, the receptionists have the worst attitude ever. During my mom's appointment, which was scheduled for 8:30am, we were not informed that she needed to do dilation and an OCT scan, despite scheduling the appointment 3 months in advance. Even when they called to confirm the appointment the day before, they did not mention it. When we arrived at 8:15am, my mom was taken in right away for a blood pressure and eyesight check. The person who helped her (I am not sure if she is licensed personnel) informed us that my mom needed to do dilation and scanning. When I explained that no one had informed us about this and I had other appointments to attend after this one, she responded with an attitude, asking why we were even there in the first place. She continued to blame us for coming too early and made excuses for the doctor not being available. Despite my silence, she continued to talk nonstop. In the end, she suggested a so-called "solution", stating that they would still do the dilation and scanning, and we could leave if we wanted to and the doctor wouldn't see us. This made no sense since we had come to see the doctor in the first place.

I was recommended to take my dad here for his cataract surgery because this place/doctor is widely…read moreadvertised in the Asian community. Whether this doctor is the best in town is unknown but this place does take all type of insurance, including medi-cal, so there are a lot, a lot of seniors here. One good thing about this place is that they have a full staff who speak Mandarin, Cantonese and English. They provide specific instructions and will also call you in advance to confirm your appointment. Although my dad's cataract surgery was a success, I'm giving it a 3 because of the location of the facility, cleanliness and service. Located inside an old, dirty building where the elevator lights are broken. Thankfully, the elevator works because a good majority, if not all, of their patients are seniors and/or handicapped. Could you imagine if the elevator doesn't work?!? The main reason for the low score is that the wait is super, duper long. They ask you to come back the next day for a follow-up but then you can't make an appointment, which sucks because the walk-in takes FOREVER. Even on a weekday! When asked how long it would take, the staffs wouldn't answer, because hey, they don't want to be honest with you. The honest answer is that it could take HOURS. Ridiculous. Seating situation sucks also. Limited seating so people were waiting standing up for a real long time. Sigh. If you're looking for a Chinese cataract surgeon for your parents, then you're limited and may end up coming here. When you do, take above into consideration when they ask you to come back for a follow-up.

I felt I have a contact stuck in my left eye…read more Dr. Wong saw me today and said there is no contact found and there are nothing wrong with my eyes. I went home and felt the edge of a disk again. I went back to show him and he did another examination. Still he said there was no contact. I said okay, but what was it? It is still not normal to feel an edge of a disk over my eyeball. The doctor snapped off and yelled "I told you there is no contact! I told you ten times! What do you want me to tell you?" I said: "Doctor, you have to calm down! I know there is no contact, but I was asking what it was!" He said, " that was your hallucination!" OMG, I took off. Got seen by an optometrist later He diagnosed me with inflammation from allergy. I have swelling from the inflammation underneath eye membrane and that was what felt like a contact.

I was back for my routine physical checkups this year. My PCP Doctor is Dr. Zhou…read more Dr. Zhou has provided all of the information I needed to know and what I need to prepare for my follow up. I'd been back at the Dr. Office a few times in the last 2 weeks. Dr. Zhou has mentioned that I am free to come in by appointments or walk-in without any concern that he would be able to see me if i have any questions or concern. My questions and concern is answered. Dr. Zhou listens and elaborate the condition, if it's necessary. I like to thank the ones that matter the most. Dr. Zhou, the nice lady from the authorization department, and the medical assistant. Thank you.

Writing this on behalf of my uncle who had a horrendous experience with Andrew Fung D.O., and the…read morefront desk. Keep in mind, my uncle has been going to this clinic for several decades and this is his first time seeing Dr Andrew Fung, who was extremely inconsiderate, rude, and unhelpful. Uncle went in to receive the documents needed for his blood work. They gave him the WRONG documents, it was the blood work papers for another patient of theirs (who is female and not even the same gender as my uncle). They were not careful and didnt check the paper before giving it to him! So he had to go back a 2nd time to rectify the situation. Unfortunately, the front desk and doctor kept claiming that no mistake was made, not checking the name on the paper and still insisting that they were right. They ignored his concern, met him with animosity, and kept insisting he was wrong. The doctor was extremely rude, dismissed him, and didnt care to assess the issue at all. They were extremely rude, inconsiderate, and brash. It wasn't until my uncle had the chance to point out the discrepancy in the names and they finally realized the issue. But they didnt apologize at all! My relative ended up leaving without a resolution. And will never be coming back again. If accuracy, competency, and compassion mean a lot to you when seeing a doctor, then DONT GO HERE.