Sadly, I had a bad experience with Dr. Jeffrey Huang. Be warned. He encouraged me to get the much…read moremore expensive multifocal lenses: "You'll never need to buy glasses again". Then when complications (including a trip to the ER) set in and months without much progress, he blamed me, refused to listen, and said over and over "give it more time." He kept defending himself until finally when I told him I still couldn't see clearly, he said simply, "Yes you can." He failed to take responsibility. When I asked for a refund, he just laughed and said he'd think about it. But he's never tried to contact me. J & J who makes the multifocals said the only way I can get a refund is if the original surgeon removes the lenses. Bottom line: Dr. Huang seems to care more about money than the well-being of his patients. He's a good surgeon--the lenses were put in correctly--but a second doctor I went to said he "undersells" the multifocals. Now my vision is worse than before (one good thing--I no longer have cataracts) but I had to buy new reading and distance glasses. I'm out $6,000 plus another $1,300 for new glasses. Plus the time and trouble, pain and annoyance. And Dr. Huang has disappeared.

2025 update: I've been coming to Diamond Vision Institute for many many years now. Very…read morepatient-focused practice. Dr. Huang doesn't rush his patients and takes the time for thorough testing and helpful explanations for next steps. I highly recommend Diamond Vision Institute. You only have one set of eyes -- make sure you're getting the best care.

My optometrist referred me to Dr. Jiang for a laser procedure needed ASAP to repair my retinal…read moretear. I received a thorough baseline assessment and fortunately was able to receive the treatment that same day. Dr. Jiang made sure I knew what to expect during and after the procedure and was careful to make me as comfortable as possible. Audrey proficiently gave me my pre-assessment tests and was very sweet. The office staff was also great. A very positive experience!

I was quite impressed by San Gabriel Retina. I was concerned I had a tear or detachment in my…read moreretina (it turned out just to be posterior vitreous detachment) and they were able to get me in quickly. The office is very clean and professional, and both the tech and Dr. Zhang were great communicators. The care was excellent. I will recommend this practice to my friends.

I called and confirmed with the receptionist multiple times to ensure they take my insurance. After…read morearriving I was taken care of and then failed to be told that that my insurance was not taken there even after confirming it was. I requested a refund for a 250$ consult. Their employee Failed to notify me on my insurance and do not want to refund me. I have called Multiple times and emailed and they are not responding. A mistake on their end and they can't hold themselves accountable

My mom's PCP referred her to this place because she has cataracts and initially they saw her and…read moredid the test, they told us she needs surgery and they will call us to schedule something but they never did. I had to call 4-5 times to see what was going on. So, 35 days goes by and they tell me they are not in network so the can't do the surgery. Sounds like administrative neglect to me. They don't care if my mom who is old and blind goes one month without knowing when would they be able to give her sight back. Horrible place, I do not recommend.

Dr Lu was so professional and caring. He asked if I had any questions? If I thought of any to just…read morecall him! The day of surgery, he personally called that afternoon to see how I was doing!

A sister from our church introduced me to Dr. Kenneth Lu. He's around 50 years old, very…read moreexperienced, highly skilled, and has a steady, youthful hand. Her husband had surgery with Dr. Lu and was very satisfied. Coincidentally, both his office and the surgery center are in Arcadia, where I live. I had cataract surgery on my left eye on 2/16 and on my right eye yesterday, using an EDOF multifocal intraocular lens (paid out-of-pocket). Dr. Lu truly lived up to his reputation; he was very professional, explained things meticulously, and patiently answered all my questions. Both surgeries went very smoothly and successfully. Furthermore, Dr. Lu personally calls patients on the same day after each surgery to check on their progress. Although there are follow-up appointments the next day, his dedication and willingness to go the extra mile touched and reassured me. Dr. Lu is truly an outstanding doctor, highly trustworthy and recommended. I also want to especially mention Dr. Angela, the anesthesiologist at Specialty Medical Center, who was excellent. Her dosage and timing were very precise; I was unconscious and woke up to find the surgery already successfully completed. Praise the Lord, my vision is bright again; my eyesight has recovered very well on the first day after surgery.

My dad had his cataract surgeries with advance technology lenses done by Dr. Lai, and we had a very…read morepositive experience. Dr. Lai was professional, knowledgeable, and took the time to explain everything clearly. The procedure was performed at his office-based surgery center. The surgery itself was quick, easy, and painless, and my dad did not need anesthesia. Overall, we were very pleased with the care he received and would definitely recommend Dr. Lai.

Dr. Lai gave my 90-year-old grandfather a special price because of how expensive cataract surgery…read morewould've been for us. Given that my grandfather had a severe astigmatism on both eyes, it would have cost us an arm and a leg for those special lenses. For him, he saw my grandfather and wanted nothing else than to actually help him. In addition to his genuine generosity, the process through out all of this was very smooth. As someone who is a full-time student, working, and looking after my grandparents I really appreciated how simple things were. Even when I tried to thank Dr. Lai, he explained that he was just happy to see my grandfather doing much better. Sincerely, from the bottom of my heart, he really made a huge difference for my family and I.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. They definitely do when examining their patients. There are some hand sanitizers available for patients to use. This place is open and available with no limited capacity. They are not sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment today with my dad, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. It isn't too big nor too small. Parking spots are okay as well. Establishment: I had to bring my dad here today for his follow up appointment. He has been coming to see Dr. Chao for some time, and he really likes this place. My dad said that the doctor was really patient and thorough with explaining all that goes on during a cataract surgery. He said that the doctor also took some time going over other options if he refused to undergo the cataract surgery. Due to the doctor's experience and expertise, my dad decided to go through with the surgery at Concourse Diagnostic and Surgery Center. My dad's surgery went smoothly, and his follow up appointment also went well. Overall, this was an excellent outcome. I would highly recommend Dr. Chao for anyone who is interested in getting cataract surgery. The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, welcoming, and knowledgeable. They accept both cash and credit cards. There is no credit card minimum.

Dr. Chao office is very nice and tidy. It's located in the allied physician building with a lab and…read moreurgent care. They are located in suite B inside. Excellent location as they are near the gold line and have plenty of parking in the back. The security guard at the front was nice and helpful letting us know what time the office is opened and that we could wait in the lobby until they opened. The staff is very nice and helpful to their patients. Very easy to talk to them. The plus was they were able to speak Chinese (Mandarin)to my dad. The technician was efficient and checked his vision, eye pressure (with a tono pen), checking pupils, extra ocular motility (EOM) and getting a complete chief complaint and asked if reading was an issue (which is was not). The one thing I would have checked is confrontational fields, but other than that she did an excellent job. She then proceeded to dilate his pupils and explained to him about the process and the expect his near vision to be blurry due to dilation and to wear sun glasses when outside (due to increased incoming light from pupils being dilated). She performed imaging to check the macula and retina and optic nerve. We then saw Dr. Chao who is a fantastic physician performed a thorough exam and explained to my father about cataract surgery in Chinese, explained what she saw and how bad his cataracts were and asked him specific questions about his vision and discussed the different lens options available and which my father would like to receive. (Standard lens usually set for distance and would require glasses for reading or one can opt for a multifocal lens where you don't need to wear glasses but this type of lens is not covered by insurance and would be out of pocket). Dr. Chao is an ophthalmologist who specializes in Glaucoma (treats patients with high eye pressure which can lead to blindness if left untreated) and is also a cataract surgeon and comprehensive ophthalmologist (sees patients for any eye issues and can refer out to specialists as needed). Then we scheduled a surgery date and will need to see his primary care physician (PCP) for clearance will need to return for a follow up appointment to get his biometry measurements for the lens prior to surgery. My dad was happy with his first visit and looks forward to his follow up visit.

Had a great experience here with Dr. Jones and the office staff. I came in for a routine eye exam…read moreand Dr. Jones issued me a prescription for glasses, which will be filled at a visit to the optometrist. The care I received was excellent; all my questions were answered and I did not have trouble booking an appointment. I did not have any issues with insurance and the staff were friendly. The office was clean and parking was easy. I'd definitely recommend it here. Thanks Focus Eye Center.

Saturday 9/12/26 I called Dr Jones' office at 7:45pm due to an emergency. I was able to connect…read morewith Dr Jones right away. I described my symptoms and Dr Jones said he was willing to meet me at his office in 30minutes!!!!!!! It was a Saturday evening and Dr Jones was extremely compassionate to be willing to see me. He checked my eyes very thoroughly and reassured me I am ok. Dr Jones eased all my worries. He is very professional and treated his patients with empathy. Thank you Dr Jones!

My wife, myself and my sister in-law all recently had RLE surgery with Dr. Lee and we are all…read morecompletely satisfied with our outcomes. Dr. Lee and his entire staff are all top notch professionals. We visited both his Van Nuys and Pasadena locations and they are both beautiful, clean places. I especially loved the Pasadena location because of its outdoor putting green. It's a great way to take away any stress that you may have before your procedure. I would highly recommend Dr. Lee and his entire staff. 5-Stars!!!! *****

Very happy with my results! My corneas measured around 513 and 517, which were on the lower end of…read moredoing laser surgery so decided to opt for LASIK. I think if my corneas were thicker, I would have chosen SMILE instead! Although SMILE was still a flexible option, I decided to go with the traditional route since it's been around longer. My eyes rx were around -6.25 and -5.75 + astigmatism in both eyes: Cylinder -1.5 (157 axis) and -2 (036 axis). Consultation was very quick. They just do a regular eye exam and scans on your eyes. There is no "eye-touching" or dilation, so you can take yourself to the consultation with ease and it's free. I did consult a couple more places due to family referral, but decided to go for this place because the service is fantastic and staff remembers you. On the day of the procedure, the entire thing took about 1.5 hours due to waiting. But the actual procedure was only like 10 mins. The laser part was literally just a few seconds. I remember stepping into the op room and I felt a bit cold, then the staff member offered a blanket to cover me. Honestly it was extremely comfortable; being under the machine did not scare me at all and had my full trust in Dr. Lee. After the procedure, I could immediately see the staff member's name on her shirt. I was pretty shocked! It was still "blurry" due to the many eyedrops they put in your eyes during the procedure. The procedure was completely painless and I felt absolutely nothing at all, which is still shocking to me lol. FYI on the way home, the numbing started wearing off and my eyes started to water and hurt. Try your best to sleep it off and use those numbing drops the first 24 hours of post-op. At some point, you might feel a bit of pinching on your eye(s), like you're being poked by something sharp. Don't worry, it's just your nerve and part of the healing process. For me, it only lasted like 1-2 days of that poking feeling (started on the 3rd day or so). My eyes got gradually better and better after 4-5 days of post-op. After a full week, I didn't feel that poke-y feeling anymore. The other thing I like about this place is that the steroid(?) eyedrops they give you combines 2 different kinds of medication, so it's not separated into 2 bottles. I was using 4 drops a day (per eye), and has now dropped to 3 times a day after the first week of post-op. I've been instructed to use up the bottle until it runs out. Not having to use 2 different bottles makes a big difference to me! I really recommend this place! I'm currently trying to convince others to come here as well. You will not regret it! :)