1. Diamond Maids

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Brooklyn, NY

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Diamond Maids

4.6 (21 reviews)
Closed • 8:00 am - 5:00 pm

Services - Diamond Maids

Deep cleaning

Maid services

Move-in or move-out cleaning

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Recommended Reviews - Diamond Maids

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3 years ago

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Kate W.

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4 years ago

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Kate W.

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4 years ago

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7 years ago

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Kate W.

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6 years ago

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Kate W.

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9 years ago

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Kate W.

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7 years ago

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9 years ago

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7 years ago

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Kate W.

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4 years ago

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Kate W.

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7 years ago

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8 years ago

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Kate W.

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7 years ago

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Kate W.

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5 years ago

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Kate W.

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8 years ago

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6 years ago

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8 years ago

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Kate W.

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9 years ago

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Kate W.

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8 years ago

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9 years ago

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9 years ago

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Review Highlights - Diamond Maids

“I love that Kate and her team make you feel so comfortable and operate with the highest integrity.”

Mentioned in 7 reviews

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Brooklyn Cleaning Services - Dining room

Brooklyn Cleaning Services

(29 reviews)

Bensonhurst

I've been using Brooklyn Cleaning Services for about a year now, and they've consistently exceeded…read moremy expectations. I first hired them for a deep-cleaning, and they did such an incredible job that I decided to stick with them for regular cleanings--and I haven't looked back since. They're always punctual, efficient, and extremely respectful of my home and space. Whether it's a deep clean or a routine visit, they come in ready to work and leave everything spotless. They pay attention to the details: baseboards, behind furniture, inside appliances--you name it, they've tackled it. Their deep-clean left my apartment looking and feeling like new, and their regular cleanings help maintain that freshness. What I love most is their consistency and reliability. They're easy to communicate with, flexible with scheduling when needed, and they always follow through. No drama, no rescheduling headaches--just great service from people who take pride in their work. Even if there maybe a language barrier with the cleaner, it really isn't a true barrier. Noza is one my favorite cleaners. She is from Uzbekistan and when she needed to communicate with me but didn't always have the English words, she would use a translator. She is sweet and a hard worker. If you're looking for a trustworthy and professional cleaning service in Brooklyn--especially for both deep-cleaning and regular upkeep--I highly recommend Brooklyn Cleaning Services. They've made my life easier and my home cleaner, and I'm grateful to have found them

I had a very disappointing experience with this company, both in the quality of their service and,…read moremore concerningly, their lack of professionalism and accountability when confronted with a problem. I hired this company for cleaning services, and before the team arrived, I explicitly communicated that my hardwood floors had been refinished less than 48 hours earlier. Despite this, the team proceeded to wet-mop the floors. Newly refinished floors require special care during the initial curing period, and wet cleaning should be avoided. The premature exposure to water compromised the finish and resulted in additional work being necessary to address the floors. As a result, I incurred approximately $1,000 in additional flooring repair costs. I provided the company with the repair invoice and made what I considered to be a very reasonable request: a partial refund of the cleaning fee, rather than asking them to cover the cost of the repairs. What was particularly troubling was the company's response. When I raised the issue, I was initially told that the team had only used a damp cloth. This was simply not true. I personally witnessed the team using a wet mop. Rather than acknowledge the discrepancy or make any effort to resolve the situation fairly, management doubled down on denying responsibility and refused even a partial reimbursement. Mistakes can happen in any service business. What distinguishes a reputable company is how it handles those mistakes. In this case, I experienced a lack of transparency, accountability, and basic customer care. To me, refusing to take any responsibility after being made aware of the circumstances, particularly when the customer has incurred significant additional costs, is deeply disappointing and reflects poorly on the company's business practices. I would strongly caution anyone considering this company, particularly if you have delicate surfaces, newly refinished floors, or other areas requiring specialized care. My experience was not simply a disappointing cleaning service; it was an equally disappointing experience with the company's ethics and treatment of a customer.

Diamond Maids - homecleaning - Updated November 2026

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