I would not recommend this cleaning service. Despite paying extra for a "deep clean," none of the…read morecabinets, microwave, or refrigerator were cleaned (let alone touched) as advertised. Even more oddly, the cleaning staff took all my personal cleaning supplies home with them in addition to my small toolkit. When I raised both of these issues with management by email, I essentially received excuses for the cleaning job and no logical reason why my stuff was taken. My supplies and tools were never returned, and no effort was made to retrieve them. Very disappointed.

We had just moved to a new apartment during these crazy times and we were definitely appalled by…read morethe state of cleanliness of the apartment. We looked up numerous cleaning companies and decided to give this one a shot due to their excellent customer service. They were super accommodating and was able to provide clear answers to all of the questions we had. (Since it was our first cleaning) We had a cleaner by the name of Anna. We just expected a general deep cleaning and overall disinfecting of the place. After several hours of cleaning, Anna had done such a phenomenal job! The toilet and tub were spotless! I was especially surprised by the cleaning of the stove top. There had been some tough burnt on messes and it was almost impossible to get off but after the cleaning it almost looked brand new. I am so impressed by their service and would definitely recommend this company!

Nadia did a fabulous job cleaning my family members apartment. She was on time, thoughtful with my…read morerequests and accomplished a very difficult deep clean. She kept me posted throughout the day and let me know when she was finished. I highly recommend EcoPure in the Brooklyn area. Thank you EcoPure!

I've had EcoPure clean for me a few times and plan to use them much more. My cleanings were…read moremeticulously done with attention to details such as cleaning the buildup in light switches and clean baseboard corners. The cleaners have been on time, pleasant and professional. Which is a big deal for me. I would definitely recommend Chantal's service.

Just what I needed. I had a one time cleaning needed for a special occasion and wanted to make sure…read moremy space was presentable and didn't have time or energy to do it myself. I was able to be flexible with timing and we managed to configure a time that works for everyone. Cleaner was friendly, helpful and thorough. Would recommend and if my budget allows it would use them when I have events and need additional cleaning help. Overall took about 3.5 hours of cleaning because I don't own a vacuum so everything had to be manual. I have a small space - and only needed to focus on bathroom (toilet, sink, tub, floor) kitchen and living space (floor cleaning, outdoor closet wipe down, kitchen area and quick fridge wipe down).

This place quoted me $540 for a move in cleaning service for a 2 bed 2 bath apartment. That's…read moreabsolutely bonkers and the rest of you need to know.

If I could give more than 5 stars, I would! If you've had a tough time finding good cleaning…read moreservices like I had, trust me when I say your search can end here. I tried out 4 different services before being saved from shoddy and unsatisfactory cleans, even with super low expectations. I can't tell you how relieving it is to be able to come home to an impressively clean house after a long day of work every time. And I really appreciate details like the organization of the charging cords by the bed and smudge free glass tabletops - it really makes all the difference. I am so grateful and will for sure continue to be a loyal customer!

If you have fragrance sensitivities, chemical sensitivities, allergies, other disability-related…read moreaccommodation needs, or simply care about how businesses treat people with physical differences, I would recommend looking elsewhere. I spent weeks trying to schedule a cleaning with this company. Everything proceeded normally until I disclosed a fragrance-related accommodation need and offered to provide all cleaning products myself. After that, the job was repeatedly described as a "special need cleaning," concerns were raised about whether the cleaners would accept it, and I was told I might be better served by another company. I was asked to confirm the appointment by providing my address and cleaning information, which I did. Later, after the cleaner agreed to take the job, the appointment was given away because I did not respond quickly enough to an additional confirmation request that I had never been told to expect. When I objected to the way the situation had been handled, I was told that the company would not be cleaning my apartment. What concerns me is that the entire interaction changed after I disclosed a disability-related accommodation need. Before that disclosure, I was treated like any other customer. After that disclosure, additional barriers appeared, the job became a problem, and the service was ultimately denied. Based on my experience, I cannot recommend this company to anyone who may need accommodations, nor to anyone who believes that people with physical differences should be treated with the same respect and access to services as everyone else.

Prompt communication, fair price, and high quality work. Impressed by their performance and hired…read morethem a second time, with the intention to make this a recurring service.

Not recommended if you value your time. It seems that coordinators and the cleaner don't have good…read morecommunication. My scheduled time was changed twice; plus the work I asked to focus was not communicated to the cleaner (or the cleaner decided to go with her own flow.)

I can't say anything about their cleaning services since I ended up cancelling, but I will say that…read moretheir customer service was 1 star. The only reason they have 2 stars is that Sam was quite responsive in the evening when I reached out to schedule a cleaning for the following morning. So when I first reached out, Sam said their earliest availability was 10 AM, I said that was okay, but if they could come earlier, it would be even better. As you can see in the attached photo, Sam then offered 9am, which I agreed to, and even confirmed a second time that my appointment was set for 9am. The next morning, it's a bit past 9am, and nobody's here yet. I called Sam and he tells me that he never changed my appointment to 9am, despite me asking him a second time for confirmation. He says that the earliest someone can get there is 9:45 (not sure about this because this was a few weeks ago, but the point is that the cleaner does not come by that time). I ask him to please confirm that the cleaner will be here by then, and he says yes. A few minutes later, I get a text from Sam saying that the cleaner won't be there by 9:45 after all. At this point, I couldn't risk them being any later since I had other things to do that day, so I called Sam to say I had to cancel. He then tries to absolve himself of any blame and said something nonsensical like that the appointment was supposed to be for 10am. Anyways, the call ends because he hangs up on me while I'm mid-sentence, so there's that. Unprofessional behavior. Wouldn't recommend.

Terrible. Hired these people to clean an EMPTY 1 bedroom apartment. I'm a real estate agent and my…read moreclient found them on yelp. We had just had the bathroom renovated and it was pristine.They claimed to be here for 6 hours (doing what I do not know). No surfaces had been cleaned, window sils and built in book case still had construction dust. The oven was gross. The fridge hadnt been cleaned. My client complained and they came back for two hours. Total of 8 hours paid work and this is what the oven looked like. Ridiculous. Outrageous really. No wonder they were more affordable. Less than one star is what they deserve...for coming back and still not doing it right.

This is the first bad review I've ever left. I don't believe in leaving negative reviews unless…read moreit's necessary and beneficial to others who are looking to use this company. The appointment was easy to book and owner was nice initially, but completely ignored me after I reached out about the cleaning job. The lady who came to clean didn't speak any English so I couldn't communicate with her. She did a decent job cleaning, but definitely had things she could've improved on. I still paid for the full job and tipped her over 20%. I try to clean on a daily basis, but it's been a little difficult to do deep cleanings after having a baby, working, and going to school full-time. I even cleaned my home before she came because I wanted her to mainly focus on the stove/oven/hood, which I have been overlooking for some time. I did spend an hour cleaning up after, which is beside the whole point of hiring a cleaner... But my issue isn't with the cleaning lady, it's with the owner. When I brought the issue up to her, she completely ignored me, even when I sent her pictures and brought it up twice. I was completely friendly about it and was just expecting a response, not a refund or anything. Again, I did not want to leave a bad review and just wanted to give some feedback, but I feel like the customer service is completely lacking. By the way my cabinets and stove did not have those stains on it before the cleaner came. I think she used the same towel that she used on the stove for my entire counter and cabinets because everything was covered in black and brown specks afterwards. Also, see image for how much grease I cleaned out of my hood after!

Their pricing is really good but that is a trade off for thoroughness in the cleaning. The staff at…read morethis cleaning service are really nice but they aren't really detail oriented in the cleaning part. Our apartment was empty (we haven't moved in yet so thought that would be easier) and we hired them to clean before we move. They advised they would clean the inside of cabinets/drawers as well. We let the cleaner in the apartment and then we had to leave. She seemed to stay there for a few hours. The cleaner took a super short video after the cleaning was completed which is appreciated but it's hard to tell what was cleaned clearly. But when we came back to the apartment later in the day, saw that the stove, refrigerator and floors were generally clean but noticed that majority of the insides of cabinets/drawers were not wiped, many corners/edges along where the floor/walls meet still had a lot of leftover debris/dust, and she forgot to clean the underside of the toilet lid. We told the owner about this and she sent the cleaner to come back and redo some parts of it. But even after she redid the cleaning on those parts, it was marginally better, but there was still some debris and dust left on the edges and corners after she wiped so it felt kind of futile to ask her to redo it a third time at this point since she just didn't seem to have that attention to detail. I ended up just having to clean those parts again myself. In our initial conversation with the owner before booking, they advised they bring all their own equipment for cleaning (including vacuum). But when the cleaner came, she didn't come with a vacuum. Their reasoning was because our apartment is only hardwood floors, but given how there was still dust balls in some corners/edges even in the second visit, just cleaning liquid and wipes are not enough for them to clean properly. If you just need a very general cleaning this service is fine but don't have high expectations for them to clean thoroughly.

We had a great experience with GlowMasters. Finishing a renovation = lots of dust in every nook and…read morecranny, from walls to inside the oven to... you name it. We worked with Ambar to schedule the cleaning, and her team was diligent, very hardworking, and did a great job. They were on site for the whole day and the price was excellent.

Great Service. Cleaner brought all her own tools and was able to communicate effectively and do the…read morespecific areas I needed cleaning. Also very affordable. I do not anticipate leaving their service anytime soon. I finally found a cleaning company that is willing to put in the work. Also a little hack there's a referral program so if you love the service refer your friends they is a healthy discount involved.