We have searched and searched to write a review for the Mesa store but this is all we can find. We purchased $8200.00 in cabinetry from Diamond this summer and after 8 weeks they finally installed. There is a gap along the base of our island and they are charging an additional fee to install a piece of molding. This was their mistake in the first place. Thought the material was ordered but no news from the company for months. Since this purchase we realized we could have saved over 2000.00 from several other reputable companies. Do NOT recommend Diamond Kitchen and Bath, Inc - they do not stand behind their product. read more

We were recommended to seek out Randy Smith (manager) at DK&B by a friend who had a great experience with the company and Randy in particular. As native NY-DIYers we were reluctant to use any service since these days people no longer take pride in their work. However, our kitchen renovation was a project on which we chose to eschew our usual fears and let professionals handle it so we don't have to look at our novice mistakes for the next 25 years. Not only did Randy help us find better cabinets than the best others had to offer in our price range, but he was meticulous about making sure the configuration was exactly what we wanted and there were no ambiguities regarding what was to be expected. He was warm, accommodating, professional, knowledgable, and treated every question as important. Not only did Randy meet our budget, he then proceeded to accommodate changes and add-ons we requested with no fuss and no penalty-type mark-ups or inflated pricing. We chose Kountry Wood, Jamestown, Shaker, Full Overlay with Slab drawers & Scribe mldgs AND finished and trimmed bottoms on the wall cabinets w/solid surface countertops. Randy beat the competition by almost $3k including installation! Still, we prepared for all kinds of disillusion, disappointment & dissatisfaction anyway after hearing horror stories from other people who went with the big name competitors. Not only did the quality & hue of the cabinetry exceed our expectations, but the cabinets were delivered promptly as scheduled; as the delivery truck pulled away the installer parked, introduced himself (Regis - the most detailed and efficient worker I've encountered since a handyman for our apartment complex in NY in 1998) and set to work. Our installer was diligent AND undaunted by my hovering and my hubby's critical eye and astounded us to the point where I teared up with joy. Every single thing was done WAY BETTER than we imagined and we are not easy to please. The ONLY hiccup was one of the base drawers arrived with the wrong guides for the cushion close mechanism. However, I emailed Randy and he handled it. Everyone who comes into this kitchen is going to be recommended just like I was! They are hands down THE BEST! read more

I used Diamond Kitchen & Bath to install new vanities and countertops in all three of my bathrooms. In all cases, I went in and discussed what I was looking for and went over options with them. They were patient and took their time answering all of my questions. The delivery and installation of the vanities went without any delays in the timetables they established. The quality of both the products and the installation was great. I was very happy with the entire process. read more

Thankfully for me, a co-worker referred me to DKB. Logan and Alex were easy to work with from the get go and walked me thru the process of selecting cabinets for a bath remodel. There was no sales pressure and they took time to address all my questions/concerns. They made the effort to ensure I was getting what I wanted and understood the pros/cons. The entire process went smoothly from selection, ordering, and delivery. DKB kept me informed of the order status and delivered the cabinets right on time. Definitely recommend Diamond Kitchen and Bath. read more

Working with Logan and Diamond Kitchen made what could have been a stressful experience a total breeze. Each step of the process went smoothly and even when there were some complications, Logan called in the experts and solved any snags we hit along the way. I would recommend Diamond Kitchen, not only for their quality products but also for their professionalism. read more

As a general contractor doing many kitchens and baths I can say stay away from them and in particular the manufacturer Quality Cabinets. My last project saw about 3/4 of a 55 box delivery come in from the manufacturer damaged or with some kind of defects. There salesman and I spent 6 hours going through every box and every piece. A long list of defects and replacement items was made up. The salesman who also was a former installer even commented how on earth did these come out from the manufacturer with all these issues. So it wasn't just me! Two more re-orders and about 4 to 5 weeks lost saw more damaged and defective replacement cabinets being delivered. Finally they gave up on the manufacturer delivering good cabinets and tried to have there in house touch up people address the cabinet issues. Never again! read more

Diamond deserves zero stars. I wish I would have looked at Yelp prior to selecting this company! When you work with Diamond you get great service in the store. Helpful, draw up plans, details are discussed. All was good until it was time to execute on the installation. Promise date for install was missed by 6 days. I understand and can deal with it. After the cabinets installed, the counter top is then measured and then made to be sure the right fit. Another week goes by and we call and ask when will counter top be installed. Turns out it was ready and sitting there; no one bothered to call us. It is then installed but it was incorrectly measured. I called Diamond to say we have drawer interference. Here is the kicker...they tell me to call their supplier and work with them to resolve the issue. Diamond totally disowns working the issue and wants me to work with the supplier directly. Amazing! They will take your money but if problems happen then you get to deal with their subcontractors. I am now playing phone tag with their supplier and Diamond has not bothered to check up on me to see if the issue is resolved. Never use Diamond. read more

The previous rant by Melissa is pretty much right on. I did not have the exact same experience but they lie right to your face. And Nick is a liar and pretends to be helpful until the sale is complete. So, I guess, I have good news and bad news. The objective assessment is that, "In these troubling times those businesses that are still in business must be quality businesses." So the good news is these are NO LONGER "troubling times." Our economy has recovered. The bad news? Businesses that provide crappy products or crappy customer service will be able to stay in business. read more

William was assigned to me, he was to design my kitchen, he didn't put a spacer where one was needed so my counter tops had to be clipped at the corners in order for my cabinets to open, I paid thousands of dollars for cabinets and counterparts and have a kitchen I don't love. All because he was to lazy to send his installer back out to put a spacer in. read more

Randy Smith has always provided me and my referrals the highest level of service. He takes the time to find out exactly what a client is looking for, creates a custom layout design that provides a visual confirmation, offers fabulous suggestions and ideas and Diamond has excellent prices and quality. Randy is always pleasant and courteous to work with and I love referring all my clients to him. read more

Had my kitchen in my new house redone, as well as the laundry room. We went to several places, but we chose Diamond Kitchen and bath because of Tina Harms. She was wonderful to work with, helped us realize our vision. The process was very easy. The prices were very reasonable and we stayed within our budget. Would work again with Tina and the whole crew there. read more

We are extremely pleased with the service and products provided by Logan Peterson at Diamond Kitchen & Bath. We replaced the cabinets and counter tops in our two bathrooms. From the very beginning at the store to the finished product installation, everything went very smoothly. Logan was able to quickly provide us with a design and price. And everyone else involved in the process, including demolition, drywall repair, cabinet installation, plumbing and granite templating and granite installation, was always on time, efficient and polite. We will definitely recommend Logan and Diamond Kitchen & Bath. read more

We have had the great good fortune to remodel several kitchens over the years so we have learned the ropes. We found Diamond Kitchens based on the recommendation from friends and used them to remodel our master bath and about a year later our kitchen. It is rare to find that perfect combination of great service and great value but after 2 experiences with them, they hit it out of the park both times. We had a wonderful time with their designer Tina, she helped make sure we got everything on sale (twice), rolled with us on changes and their installers and subs were both very talented and fun to work with. We would highly recommend Tina and Diamond. read more

All the workers involved with my complete kitchen remodel were excellent. The cabinet installer was amazing to watch. The only thing that was difficult was that the kitchen was in the remodel process for a month. The quartz countertop took a while to fabricate; however, it is just beautiful! read more

I was doing a complete renovation of a kitchen and bath in a rental property. I worked with Will who made sure everything was in stock, delivered quickly and everything was done to my timeline. I had shopped other discount cabinets and Diamond was the least expensive for cabinets and granite. I asked Will for design advice and he was on target. I have done several renovations and I can recommend with hesitation. read more

I was extremely pleased with the service and products of Diamond Kitchen and Bath. My sales representative, Tina Harms, was pleasant and professional from the very first minute she greeted me in the showroom! Her follow up and communication with me was excellent from the beginning and walked me through the process. Her knowledge and expertise were evident from the onset. She was in contact with me throughout the entire process and made certain I understood all the details of an entire kitchen remodel. I am very pleased with the quality of the cabinets and the installer, Leroy, did an excellent job and made certain everything was perfect with the installation and it was. I would highly recommend Diamond Kitchen and our sales person, Tina Harms. read more

We just had our kitchen countertops replaced by Diamond Kitchen & Bath. What a great job and the price was within our budget. Mike Johnson is the best and most helpful sales person you could possibly ask for. We will recommend this business and Mike to all of our friends. Thanks Diamond Kitchen and Bath. read more

Great experience resulting in a beautiful kitchen! We worked with Kim and she was pleasant, knowledgeable, and helpful. Working with her was easy and enjoyable. She made some great suggestions and did not get flustered when we made some changes. All of the subs who came to our home were on time and did good work. When all the work was completed we had a couple small things needing fixing and it was done promptly and correctly. We are very happy with our kitchen and would recommend Diamond to anyone. We were referred to them by friends who also have a great kitchen and were very happy with the service. This is the Tatum store read more

My wife and I went to Diamond Kitchen & Bath (Tatum and Thunderbird) on 7-31-15 Looking to redo our kitchen.We were met by Randy and Tina , they took the time to see what we were looking for .We advised they were the first place we stopped and would be shopping around.We ended Up going with them the same day, We worked with Tina, We gave her our budget and she did an Excellent Job in designing/ choosing a great cabinet layout and granite counter tops.One of the Items we had to do as well was move some A/c duct work and add new vent in the kitchen area,We didn`t have an A/C person and Diamond gave us a reference for UHC(Ultimate Heating and Cooling) Great Guys! They were very professional and courteous Would recommend them to anyone. We were promised a specific date for the cabinet install and they delivered on time and the Installer was very professional and nice person ,he did a great Job on the install. The counter tops were delivered right on time as well and again Great Installers.The following day the Final install of appliances, plumbing Etc..Again Very Nice and professional install....Diamond Kitchen Did exactly what they said they would, exactly when they said and as Far as We are concerned the Entire Project was A Grand Slam , a perfect Job on all fronts. We actually have more usable cabinet space in the same area due to the great cabinet choices and design that Tina did. This wasnt the biggest Job on earth but it was our Project, and it was seamless. If anyone has any questions feel free to contact me . Thanks to everyone involved for making this project smooth. read more

Tina Harms at Diamond Kitchen & Bath was very knowledgeable and assisted us through the entire process. The delivery was fast as well--after opening a box we found two doors that needed replacing and Tina was on it. Tina called and checked on the progress of the install (I didn't have them do the install as I already had a contractor) even though her company wasn't the ones doing install! The cabinets are beautiful and I love my new kitchen! I highly recommend going to see Tina for your kitchen and bath remodels. read more

This is the absolute worst company I have ever had the displeasure to have to deal with. The cabinets we chose were delivered and they were not the cabinets we had picked. The manager of the company told me it was too late to change them and that we owed them $500.00 more for those incorrect cabinets. Then the install was awful and the cabinets are not finished. Missing trim pieces. The wrong drawers. Hung incorrectly. When we call to get someone out to resolve this issues all they do is promise to be there the next day. Needless to say they never show up. When we talk to Marv the apparent manager he gives us a new excuse every time. We had our whole house remolded and these are the only contractors who messed everything up and wont stand by their work. I will be filing a complaint with the ROC after I get done with this review. They are so fast at asking for money and once they have it in their hand you won't hear from then again. We live in Switzerland and have to go back home soon and I have the feeling this will never be resolved. Please do your research and use anyone else but these CROOKS!!!! read more

WORSE EXPERIENCE EVER. CHEEP CABINETS, NOTHING FIT, A COMPLETE RIP OFF I purchased a Condo just Right around the corner from Diamond Kitchen and bath, I was planning a complete restoration....I Visited their location planning on buying all my cabinets and counter tops. I visited the location on Tatum and Thunderbird and meet with a Salesman Name Nick Z, I shared what I was wanting to do and asked if he can come on down and look and see and possible measure. His response was that THEY DON'T MEASURE UNTIL I PAY " I thought that was king of strange " I went and did all the measuring and went back to the location. After a hour of going back and fourth. we came up with a layout. keep in mind we made several changes because of the price differences. I agreed to purchase the stock color that was a recommendation by Nick. this was to be a instant pick up with no waiting. I received a phone call from nick on the very last day of July 2013 and he told me if I would like a FREE SINK I would need to come pay today. I rushed down to pay for the cabinets and was SURPRISED to see what they were charging for Installation. I been in construction for 23 years and was able to do it myself. I decided to cancel the installation. I again asked Nick several time if he would come on down and measure. NEVER OFFERED AND WAS MIA FOR # DAYS OUT SICK with a horrible COUGH. I went and picked up all the cabinets to find out that the sink was NOT INCLUDED because I was doing my own installation. can you believe that..... I was very unsatisfied with the color and ask if I was able to return the cabinets and order a different color. they said no problem but it would be a 6 week wait. I returned all the cabinets and waited for the new cabinets to arrive. The condo was completed 3 weeks ago while I was waiting on the cabinets. finally they came in and to my surprise they were so cheep and flimsy, they DON"T SHOW YOU THE BACKS OF THE CABINETS IN THE SHOW ROOM. they hide all the cheep Material that you would normally get from Target or Wal-Mart. " DEMAND TO SEE THE BACKS OF THE CABINETS. if you ever buy from them. I was so excited to get busy on this project but became so disappointed when nothing was lining up, I rushed down to the showroom and spoke with nick and demanded him to come see. after he got permission he came on down and finally MEASURED... "after I paid and picked up the cabinets" his explanation was that I gave him the wrong window size. He pushed all the blame on me and talked down on me for not using their installers. " YOU SHOULD OF USED OUR INSTALLERS" maybe their installer can shrink a window and have some magic machine to do so. I don't know! I showed him the original layout and also showed him the blinds I ordered that were 35". he repeated saying ....ROB you signed off on all the paper work..... which was nothing but chicken scratch. for a moment I thought it was my fault and was very angry. after going thru all the paper work I noticed the original design was for 98" counter tops. and because of the price I changes it to 93" and the all mighty NICK removed the 6" from the window instead of the wall which made everything whacked. to this day he blames me and refused to be of any help what-so ever. I now have upper cabinets that measure 97" and right below them is 93. and the wrap around island cabinets don't line up with either one of top or bottom. it's more like 91". so when you look down the face of the cabinets . nothing lines up. I managed to fudge and make it look the best I could. THEY REFUSE TO MAKE THIS RIGHT WITH NEW CABINETS OR MONEY OFF. I will be filing a complaint with the BBB, I will be contacting the County attorneys office, corporation commission and any other agency that will listen to me and hopefully I can get them to come out and measure and see what they did A MAJOR F + for Diamond Kitchen and Bath I speak the truth. if you like more info on these guys you can contact me at Trumpsurplus@gmail.com read more