1. Diamond Car Audio

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Philadelphia, PA

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Diamond Car Audio

4.6 (9 reviews)
Open • 8:00 am - 5:00 pm

Services - Diamond Car Audio

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Imagine Audio

Imagine Audio

(73 reviews)

OMG, these guys are great. They are honest and capable technical and business folks and generally…read moregreat guys who are a joy to work with. I have a Tesla that came without turn signal stalks. Instead, there are buttons on the steering wheel. After 8 months I never got used to the buttons, especially on a traffic circle. I found aftermarket stalks and bought them. Turns out the steering wheel and airbag have to be removed to do the installation and I was not up to that with either skills or tools. I worked for hours to find someone to install them. Tesla would not and most places would not touch the job or if they did wanted a fortune to do the work. Marc was great in explaining everything and setting me up with an appointment. The place has a great vibe. They set me up with WiFi and the music they play is great. I highly recommend Imagine Audio as my go-to place for anything involving the dashboard.

My SO needed a backup camera for her car and I didn't really know where to turn for repair…read more Obviously wasn't going to dealership because cost would have been prohibitive. I was so fortunate that I called Imagine Audio. They worked with me to find a reliable/reasonably priced OEM manufacturer for the camera (I didn't want to buy used or some cheap knockoff). Scheduling with them was very easy, brought car in at 9am and received a text at 11:30am that it was ready. Paid and was on my way. Extremely professional and great people work here from the owner on down. I highly recommend this business.

Sound of Tri-State

Sound of Tri-State

(33 reviews)

$$

My car got broken into in 2015. We went into SOTS and found the alarm, head unit and camera we…read morewanted. Installed in a few hours and was perfect. Kelly walked me through all of the features of the Pioneer head unit and I felt comfortable on my own (I'm pretty tech savvy but technology changes frequently, and unless you work in tech, this walk-thru was necessary although brief) to work the item. A week or two later, I wasn't happy with the quality of the camera I purchased, so the guys did an exchange for me to a higher quality product. Fast forward to a few months later - my neighbor (in the city) politely informed me that my alarm was sensitive and if a loud car went by, the alarm would go off (as it should!) and I said I would get the sensitivity adjusted ASAP. Easy fix - John adjusted it, and it was absolutely PERFECT! Thank you SOTS for earning my business since '95!

So in November I purchased a remote start for my daughter's car, from Best Buy. They were scheduled…read moreout until February, so they gave us the installation date of February 7th. Fine. Yesterday, February 6th they call to let me know the one person who can perform the service that day, was scheduled by accident and will be unavailable and so the can reschedule for May. Needless to say I was extremely upset, so I went there to get a refund. When they processed the refund I was informed they can only give me a store credit! I then proceeded to lose my #$h@t and told them they better figure it the "F" out but I was not leaving without my money!!!! After me raising my voice to unreasonable octaves and behaving in an unseemly way, they finally refunded my money. I will NEVER DO BUSINESS WITH BEST BUY again!!!!! I then called a company named Sound of Tri-State, located in Delaware. They gave me a great price and said they could take me today. An hour and a half later I left there having had a delicious cup of tea, helpful (not rushed) service, a great system, and excellent customer service; it was well worth the hour drive. If you can do it and plan to get a new radio, navigation system or remote start, give these folks a try. You will not be sorry. Ask for Marlo and tell him I sent you. I will be returning to have my remote start upgraded. They also have a Groupon. # customerserviceiseverything

Diamond Car Audio - stereo_installation - Updated October 2026

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