Went here based on reviews and from friends recommendations. Sadly my experience there wasn't great.
The story : Needed a place to do a remote start on my fiances car that I wanted to be done perfectly because it was a gift for my fiance so I figured I needed reviews and recommendations. I heard about this place and since we live nearby figured we give it a shot. I had bought my fiance the OEM remote start for her car cuz I know she likes to keep her car as original as possible. So first I asked them if they could install it, they asked me to bring it in and they'll get their installer to check it out and make sure. Did that and set up an appointment. Dropped her car off and let them handle it. At some point that day they asked me that it needs an extra part, part number _ so I called some dealerships and after a few phone calls went and spent about 2 hours total getting the part and drive. (Took them an extra day to install it cuz we were out at the time they called about needing the part)
The BAD : So this is when everything went south, waaay south. They called us to come in and they for some reason couldn't get the remote start to work properly. The remote start would activate but would not keep the car running. They told us that they did what they could by searching online and whatnot. So I like a fool, paid them the amount due. And asked what should we do. They suggested we call the dealership and find the programming code because they can't. Not sure if they can't, why they think that I could. After talking to some people one they told me, if it's a OEM part from _ they come preprogrammed from the factory. So I called Xquizit back and told them what I had learned. We set up another appointment for them to recheck the wires just to double check. We waited and waited for them to call us. Nothing. I had called them about 3 or more times that day asking about the progress. So almost closing time I called one last time and they said, oh yeah, come in...(Returning phone calls is not something they are good at let me tell you)
So we went, talked to them, and they said. The wiring is good and they have no idea what the issue is. At this point I upset and my fiance is really upset. So I asked them what can they do for us since they couldn't get the remote start working and if they could do something for us with one of their remote starts that they sell. They said they would give us a I don't even remember what the amount was but it was laughable to say the least. We haven't been back since and don't plan to.
The problem : They have a really bad time returning phone calls. They charged us for something they never got right in the first place. They wanted us to pay them to install something else which I thought they would just eat the cost and I'd pay the difference of what I paid and how much their new remote start would but instead they offered a miniscule discount. Now I know what you're thinking, you shouldn't expect to get the new one for free or discounted cuz they did the job. True, they did the job. But, I asked them if they could install this particular remote start and they said yes from the beginning. If they would've told me oh, we're much more confident in installing one of ours. I would've said, ok thanks, and went elsewhere or possibly bought one of their devices.
So, if you do go here. Do not try to get something they don't sell installed or you might have to deal with the same issues that I've had. You might not, try your luck I guess. read more
