I came to this location looking for great quality lumber. Vincent and David took amazing care of us. Great customer service. They didn't rush us. And very helpful and friendly. Thanks for the excellent lumber !! read more

This was the worst customer service experience I have ever had. We returned approximately $3,000 worth of unused wood to DG Lumber. They accepted the material back into their warehouse and kept it, but they refused to refund our money. They now have both our material and our $3,000. I even went to the store in person to speak with the manager and politely ask for a refund. The manager refused to talk to me and simply said, "You can take your material back, but we will not issue any refund." At that point, the material had already been returned to their warehouse. I work in the fix-and-flip business and purchase building materials regularly. This is the last time I will ever buy from DG Lumber. I want other customers to know that if you purchase materials from this company, assume every sale is final. Even if they take the materials back and keep them in their warehouse, don't expect your money back. I would never recommend this company based on the way they treated us. read more

DG Lumber Group - Building Supplies Near Me - Los Angeles, California

TL;DR: bad service, missing item from my order. Full story: I dealt with Anel. She was very responsive until I placed my order (which I had to pay upfront). The only local company that was cheaper than the hardware store. Then it went downhill. Called me to schedule a delivery time. I couldn't pick up the phone. She didn't leave a message. So I called the next day, and she said that since she couldn't reach me, I had been scheduled for a delivery the next day between such and such. **Why didn't you leave a message or sent an email???** Delivery arrived an hour in advance. Not a problem, thankfully. Everything was there, except.... 4 of the beams were bad, and one sheet of plywood was severely delaminated. **Did you really think I would be okay with bad quality wood??** They agreed to replace them. Not even a phone call to tell me when they're coming. Turns out this time I was away when they showed up. Not that far, but the driver was not happy. He had already loaded/unloaded the lumber, except for the sheet that was in my garage. I notice he brought only 3 beams, not 4. I figured I could arrange with Anel to get the final beam delivered. **Why was there a missing piece??** Well I was wrong. I tried reaching out many times to her. As you'd expect, she never answered emails, was always busy or not at the office, never returned my messages. Nobody else tried to help me. Ultimately I had to dispute the credit card transaction for the amount for the missing beam. I never heard from them, and I'm one piece short for my project. read more

DG Lumber Group - Severe delamination of the sheet. They replaced. - Building Supplies Near Me - Los Angeles, California

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Wow what a great selection of wood and supplies. We needed to buy some for our ADU project. Dima takes the time to help you get exactly what you need. No pressure:) read more

Dima, David and Vincent are super nice and helpful! Extremely professional. Very kind, very respectful. The prices are great these days. Been doing business with them for 10 months for various projects , never disappointed. The lumber is first quality. read more

They always have the specialty lumber I'm looking for! Great prices, friendly service, and knowledgeable staff--especially Dima. I'll definitely be buying more products from them. A great place for all your lumber shopping needs. read more

Took payment for an order but when the item arrived it was warped and unusable, so we refused to take a damaged product. Customer service was atrocious, extremely rude from the onset to deal with and completely unhelpful once an issue was found. Stole our money and we never got the product! AVOID AVOID AVOID read more

If you are looking for lumber - look no further. We had an amazing experience at DG Lumber . Everyone was helpful and friendly. David was able to answer all my questions regarding my ADU project. The wood quality is top notch!! read more

Words cannot describe how amazing all the staff here are. Dima was always readily available to address any questions and concerns and provided valuable insight and suggestions. We truly appreciate the time he spent with us. He has gained loyal customers. read more

Really wonderful selection of lumber here ! And really knowledgeable people working here. It's a bit drive from where I live but always worth the trip :) Thank you Vincent :) read more

Best place to purchase lumber. David and the team were always helpful, great attitude and availability right away . Recommended highly . read more

I called them based on a referral to get quality lumber , the team was very nice with great communication . Very reliable . Always respond to question and affordable . We are so happy with the outcome !! read more

Outstanding service and high quality lumber . Dima and David were knowledgeable, friendly and made the entire process hassle free. Pricing was reasonable and the quality went above and beyond what I expected. read more

Great company and great team members, highly recommended. Dima was a pleasure to work with. High quality Lumber. Their expertise is truly amazing and we love this team read more

You cannot pick your lumber. If you are trying to build something nice do not buy lumber from here. If you do not care about the look of your lumber then this is your place. I asked if could pick my own wood and that is against policy. I asked if I can pay more for someone who works there to pick a nice beam and that is also against policy. I am a carpenter and always pick my wood so my project will be level, square, and look nice when I'm finished. This is why anyone who cares about the project will inspect and pick every piece of lumber being used. This is my first and last time using this company. I have used Bmc, Ganual , Lowe's ,Home depot. You can pick your lumber from all these companies. I ended up buying a 20ft 4/12 beam that I really needed to look nice because it was going to be exposed and stained. I took 1 hour from the time I got my receipt from the time I got the beam. When I got the beam it was the worst looking beam with cracks on both sides all the way down the middle.So I had to return the beam and that took another hour to complete. I went to Ganual Lumber 15 minutes away and got to pick a very nice beam and was in and out in 25 minutes. read more

It's always a great experience coming to this place .. There is a lot of amazing people working here, especially David he is so talented and knowledgeable! They always have my orders ready on time. Great prices read more

Excellent experience at this Lumber place. They always have the specialty lumber I need and the quality top notch. The prices are very reasonable, and the staff is both friendly and knowledgeable. They go out of their way to help with any project questions. I will definitely be coming back for all of my future lumber needs. Highly recommended read more

I had a great experience with Vincent , he helped me with a project with patience and expertise. Amazing service kind and knowledgeable! The prices are fair . If you need to do new construction projects, call them ! read more