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NerdsToGo - Grapevine - This is the computer.     Ps Ik this is a big cpu cooler

NerdsToGo - Grapevine

(26 reviews)

My laptop stopped charging and I took it in to see if it was the charger or the charge port. The…read moreguys were very friendly and helpful and used a new charger to make sure it was the charger and not the charge port. They didn't charge me - I would definitely use their services in the future.

My almost 5 yo Win 10 PC died on me! I have some experience with PC hardware, so I know my way…read morearound, but definitely not an expert and I know when I need to call the pros to diagnose or fix an issue. My first thought was to go to the Geek Squad at Best Buy. Talking to coworkers, they recommended instead that I go to a mom and pop local place, so I started searching nearby. I found these guys within 3m of me and contacted them about details of what may be involved. I dropped off my baby, trusting their expertise to diagnose and fix the issue since I use this PC for gaming, personal business and some work. I received a call a day later as promised saying that they found the issue and to fix it they need to replace the drive. I asked about specifics of the replacement drive to compare it to a high performance drive I had just recently purchased. Mine was better, so I dropped it off with them shortly after their call to use in the rebuild. They said it would be a day for them to complete the work. I showed up the next day and my PC was ready to go as promised. Total bill was $85 to diagnose, replace drive and install Win 11 since Win 10 is about to go out of support. I shared my very positive experience with my coworkers just in case they need work done in the future. It's been a month since the experience and my computer is running better than ever and I'm getting used to Win 11. Thanks Nerds!

Benjamin's Cabling - This is a 9U network rack that i installed in a residence, I also installed a patch panel with a switch and used the short 1ft patch cords

Benjamin's Cabling

(16 reviews)

Benjamin is great. I called him because my Wi-Fi wasn't running efficiently, and he was quick to…read morerespond and easy to get scheduled. He came out, figured out the issue fast, explained it clearly, and got everything working the way it should. A couple months later I brought him back out for a separate, unrelated tweak and had the same experience--prompt, professional, and efficient. If you want someone who knows networking, shows up when they say they will, and actually fixes the problem, Benjamin's Cabling is an easy 5-star recommendation.

Let me start by saying that I really wanted to leave a five-star review. Overall Benjamin Chagolla…read moredid great work and I didn't want to tarnish his record by sharing less than stellar feedback. However, in fairness to other customers who may hire Benjamin to do work in their homes or business, I thought it only right to share my thoughts. We hired Benjamin's Cabling to rewire our home and a separate building on our property. He worked very hard to get the job done and was very patient with my questions and requests for information as we went. Initially, communication was great and timely but over the course of the project timeline, this did not remain the case. I would reach out multiple time via email and text and not hear back for a long while. In addition, there were requests that I made for the project which were not and still have not been completed. Since having our home hardwired, we have since needed to build on that infrastructure with security systems and other smart home features. As other professionals have come into our home and home business to do their part of our build-out, they have pointed things out to me that Benjamin didn't do correctly or finish up properly -- things that I wouldn't have known to ask for but that other professionals think Benjamin should have understood and made provisions for. I have since emailed, texted, and called Benjamin multiple times to have him come back and tie up loose ends. He has not replied. Earlier this fall, I recommended him to a friend. She heard back promptly from him initially but she has since followed up and not received a response. I have asked Benjamin to let me know if there was some reason that I wasn't receiving a reply so that if this was the case I could address that. Still no reply. We spent thousands of dollars and before anyone else does the same, I just wanted to make sure you had the opportunity to know in advance that communication may be an issue. It has definitely been for us. In addition, while everything Benjamin said he would do he eventually did, some of the parts of the projects involved him figuring things out. We had to purchase multiple TVs and soundbars because the initial recommendations he made didn't work together. This cost me additional money both in product expense and in my time running back and forth to the store. Benjamin is very smart but he is also young and building his business. This was something I was happy to help him do because his work was good and initially it appeared his professional level of customer service was too. Unfortunately, he left some loose ends that will now cost me additional money to tie up. Again, initially, I was very impressed. I even asked Benjamin to share about his experiences as a young entrepreneur with my three teenage sons. I'm still impressed with the work he did complete but I believe that his youth may also play a role in the lack of timely communication and a few parts of the projects that weren't completed properly. Hopefully, this helps someone make a decision, and if you decide to go with Benjamin just make sure you are extremely clear with Benjamin about what you want done and the time frame in which it should be completed. In addition, I would also make sure that you have a backup plan for a company that will service the install should something not be set up correctly or if you are unable to reach Benjamin in the future.

DFW Tech Relief - itservices - Updated May 2026

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