I recently purchased a new home and contacted Scott to coordinate installation of security, alarm,…read moreaudio, visual and other systems throughout the home; Scott came out during our inspection period and walked with me through the house looking at the existing systems and making suggestions for upgrades and then, after closing, he and his team of professionals installed the systems over the course of several days - he worked with Samsung, Sonos, Ring, Brinks Alarm, Optimum Internet, MyQ and other apps and systems until all were working perfectly and to the point where even I, a non-tech person, could operate them seamlessly; I would highly recommend Scott and his company - his company is so much more than home theatre!

This company did an evaluation on my home. After 6 months did not contact me. They finally…read moreresponded to my pleas to return and do the work the promised only to never show up. I have tried to contact the lead person Scott on several occasions and he said he would take care of and up to a year later nothing has been done. I am disappointed in the lack of professionalism and follow through. I would definitely not recommend this company.

My husband and I love being on the cutting edge of technology. When we renovated our home, we…read moredecided to go all in on home automation. Simply Smart exceeded our every expectation and turned our home into the smart home of our dreams. Matt and his crew were extremely knowledgeable, professional, and dedicated to bringing our vision to life. From every high-tech integration to the functionality of the smart switches, every piece Matt tailored to our specific needs. Even if you are looking to test the waters in home automation, once you have an "all off" switch (at one touch of a button I can turn off every light, every fan, and lock all my doors - a blessing when rushing out in the morning) you will never look back. Two years later I still feel that it was the best investment we made. Thank you Simply Smart!

Matt and his team are exceptional to work with!! By far one of the only contractors I would…read morerecommend to my friends and family. Always professional, extremely knowledgeable and extremely attentive to our wants and needs. They do amazing work and always ensure that the final product is up to the highest standards. We had them install a complete home automation system, with full video distribution and an enterprise level network to support all the tech we installed. It's been 2 yrs and we continually say it was the best thing we ever did! Even when issues arise, and there have only be a handful, Matt and his team were always there immediately to resolve it. I HIGHLY recommend Simply Smart, without any reservations, to anyone looking for installs or home automation. You definitely won't be disappointed with their work and their professionalism. They are truly the best!

Excellent service! Our AV system is old and was malfunctioning. Edwin diagnosed and fixed the…read moreproblem in short order. He was prompt and quite knowledgeable. His fees are reasonable and well worth the service we received. Highly recommend Edwin, The AV Guy...

AV Guy was quick, thoughtful, and thorough when helping me with my recent home surveillance needs…read more Their team took the extra time to make sure I fully understood how to use my new equipment and related apps, and were very reasonably priced. Thanks, AV Guy!

Omg. This company is a god saver ! I've unfortunately went through far too many av companies…read morethat cloaked to know how to install and fix systems- but only cost actually installed my equipment correctly! And get this- he installed it on superbowl Sunday!

Clay was awesome from the first communication. He agreed to come look at the project and gave me a…read morequote that same day. He recommended equipment that would meet my needs and then worked with me to tweak the final equipment list based on my input. The installation was straightforward and done very well. Communication with Clay was great! I will use him again for AV services.

Mixed feelings about hiring Mike's company to mount my 82" TV…read more First, and most importantly, Michael was super nice and polite and professional - had all the necessary tools, and his assistant even brought along a mini shop-vac to clean up. No weird vibes, and I was extremely comfortable leaving them in my apartment while I ran some quick errands in my apartment complex. Found them through Google and communication was prompt and professional. No solid pricing given in text though requested, only a range over the phone beforehand during our intial call, however it was in the same range as another quote I received. They offered a convenient 3-hour time window and arrived later in the day per my request so I could run errands during the day. Also discussed buying an 85" Frame TV from them, to be delivered later. Originally was told he would price match, and upon leaving he said he would call me with prices - so it remains to be seen if he will actually price match. The TV was mounted nicely for a decent total cost of $286, including their thin-profile mount. However, the TV is off-center by about 3 inches, which is a letdown given my attention to detail. I mentioned it in a text to him when I also requested a copy of my receipt. I received the receipt, but no reply to my comment about the TV being off-center. Opted not to install the soundbar due to aesthetic concerns with my future install of The Frame. I ended up buying The Frame and mounting it with my buddy. Unfortunately, due to the lack of simple precision on my bedroom TV, I couldn't justify hiring Mike again.

I'm sorry to say I didn't/haven't had a good experience with MS Installations…read more I recently hired them to put together a simple hanging wall shelf and to hang it & my 55 inch TV on the wall above it and hide the wires. I provided the shelf and they the mount and an extra $60 to get the wall outlet up to code. I was charged $390 for all of that and I did feel like it was too much at the time but I just wanted it done and did not want to have to bother my friends or family to try to do this for me. The Technician could not figure out how to get the remote from my TV or cable box to work my sound bar which it was doing prior to them coming out and after several minutes I told them he could go home because it was late and that I would call the sound bar company. I spent just over an hour with the sound bar company the next day and we could not figure out the issue. This is a soundbar I bought less than a year prior and the most expensive one I've ever purchased because I wanted something of a good quality. The tech also left The wire connecting the TV to the sound bar showing and told me that it could not be hidden. That was something that bothered me aesthetically but I painted it to match my wall paint and figured I would just have to live with that because I trusted that was accurate. After watching TV for a while I noticed a popping type sound coming from the subwoofer that was never happening before as well as the fact That now my streaming shows were buffering and that almost never happened before. When the technician was here and taking down/apart my set up I pointed out to him that I put an ethernet hard cable from the Wi-Fi router to the TV because I always felt that gives you a better connection. He said it is not necessary and I didn't watch him but it turns out he didn't put a hard cable after all. Obviously he was wrong because then anything I watched streaming was buffering quite a lot and not as clear half the time! Very frustrating so I reached out to the technician that did the work and was told that they would have to charge a $65 service fee to come back out. I decided then to see if I can live with it or figure it all out. I'm still flabbergasted that the work they did messsed up the quality of my audio/visual and they wanted to charge me to come back out and fix it. My nephew came over a few days later and he synced up my cable remote to the sound bar but he couldn't figure out the weird sound when I would pause the channel or change channels coming from the subwoofer so JBL/Harman sent me an email with several suggestions to try out which included changing the cables/ports. MS Installations Provided the hardware to hang my TV and it was one that is flush to the wall so I can't see/reach back there to change the cables. Therefore my sister and her boyfriend had to come over to take the TV off of the wall and we tested out other cables. Something I avoided doing and felt like I was overpaying for the work in the first place because I didn't want to bother my sisters boyfriend who has helped me out in the past. My sister had to come because I just had shoulder surgery and cannot lift anything. So after 2 hours my friend got the Ethernet cable back up and we ran the soundbar cable through the wall using the same opening the tech left. Clearly it could have been hidden in the wall. Not sure why he would tell me that? Maybe since it was late he just wanted to get home and didn't wanna have to take the TV back down when he realized he hadn't hidden that??? And now I may have to have the sound bar people mail me out a whole new one because we can't figure out why is making these noises which means I'd have to ask my friend and sister or someone else to come back over that can take the tv off the wall to get the cables off the sound bar to replace with a new one. I did reach out to MS installations and pointed out these issues and that there was no issue with my sound bar or streaming until they did the work and that I paid $390 so I wouldn't have to bother anyone else - but as indicated above several people and several hours (including travel) happened just to get the tv/set up as close to perfect as possible. I've asked for a partial refund 4 days ago with no response yet but am hopeful the company will do the right thing eventually. So, sorry for the long post, but my experience is one that I could not recommend this company to anyone as it stands. On a positive note when they showed up there were two men and since I recently had surgery and can't do this myself they did move my entertainment center to my garage that my TV had been standing on and I'm not sure if that would have been included in the price or not but I do appreciate that.

We recently moved to Texas and needed help with installation of our AV system. After reaching out…read moreto a few places for support, Downes AV were the first to respond and thank goodness they did. These guys were simply the best! Their professionalism and quality of work were incredible and I would recommend to anyone that you should go local and use these guys! We will definitely be using these guys for our AV needs in the future! James S.

Fast and efficient communications, from an insured company, alongside competitive pricing and a…read moregreat outcome makes Downes AV a no brainer for our future audio and visual needs. I used Downes AV to mount a 50 inch TV to a wall in our master bedrooml. Brandon arrived the next day and neatly, and cleanly, provided exactly what we were looking for. He took care to not leave a mess, and make sure that all decorations were back in their respective places. Brandon also talked about their other services, such as security camera system installation, which we will probably have them install in the coming months. As you can see from my history, I don't always write reviews, but I did feel the need for Brandon and his team. Very pleased customer.

David and his helper did an amazing job installing security cameras at my new home in The Colony…read more After bidding around, David had the best quote by far and his cameras are high quality. I went with the 8 camera package with 3mp cameras and the quality is amazing. The installation took about 4 hours and they did a great job and had all cables nicely managed and secured. He also went the extra mile and installed the cables for my monitor I bought for the DVR and made sure everything was nice and tidy before he left. I would highly recommend David for all your camera needs!

We are extremely impressed with the video security system we had installed by Surveillance Made…read moreAffordable. David is extremely knowledgeable and he took the time to thoroughly explain the features of the system we purchased. He also provided great recommendations for camera placement and we are extremely happy with the end result. We highly recommend this company!

I bought security cameras for my entire home 3 years ago. The guy didn't leave any papers about the…read moresystem or even showed me how to use it. I've been having the same problem for 3 years. Since my communication skill due to my disability were not good I left the situation alone. Now instead of inquiring what the issue is, they either don't answer or give my caretaker a bogus number. If I had to do it over again, I wouldn't deal with these people. Especially if you are a woman or disable. Buyer be aware. The only reason I remembered the company because the guy had a red beard

Jerry is fantastic... hardest working guy you'll ever meet. He did my house and 2 businesses. After…read moreone day of work, I basically gave him the keys to all three to let him finish with no one there! Very honest, very fair and stands behind it to make you happy. A family business doing it right without trying to up-sell. I highly recommend this company. Jerry is proof of what hard work and sacrifice can do.