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DFW Septic Services

5.0 (2 reviews)
Closed • Closed

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Response time

6 hours

Response rate

100%

Services - DFW Septic Services

Septic system cleaning

Septic system pumping

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2 years ago

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2 years ago

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Rendon Septic

Rendon Septic

(6 reviews)

I hired them to pump my tank and they came out on January 30, 2026. They quoted me a reasonable…read moreprice and honored a first responder discount that was very appreciated. I was unable to be here due to working, however, my wife met them here. The guys told her they needed to use our water to run into our tank to "mix up" the sludge in order to pump it out. I always thought a self contained truck could do that. Well, they were here about 30 minutes for a 500 gallon single tank. After they left, a day or two later, we noticed water backing up from the tank. I called again, spoke to the very nice lady, and she thought we may have a 2nd tank and sent the guys back out to locate, and if found, pump it out. They, according to my cameras and neighbor, were here maybe 10 minutes, stuck a rod in the ground a few times, and said no tank, nothing they could do. My tank has been backing up ever since they "pumped" it, and is now over half full of solids. There are only 2 people that live in this house. No one can get rid of that much poop in that little time. They told me I would need a whole new system, but that they don't install or even have cameras to check system for clogs or anything. I'm upset that I paid to have a service that was not completed properly. I now have to pay another company to come out to do this correctly. Although the lady was nice, I would not recommend this company.

If I could leave a 0 I would. Terrible customer service, they said they would show up and didn't…read moreuntil several days later. They drove recklessly down my road, left a mess, and no apologies. I really wanted to give Rendon Septic a chance and I will never again.

DFW Septic Services - septicservices - Updated May 2026

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