Came out on schedule, diagnosed the problem, fixed the problem... will use again and more than…read morelikely sign up for service plan..

Eric came out took care of the problem and was very informative and extremely helpful i am very…read moregrateful for his help good company

Eric was super helpful and professional! we are very pleased with this company!! we have used them…read moreFor years and will keep using them!

was referred to them by Mr. Bills plumbing. Spoke with Anthony first and he scheduled my…read moreappointment for. Thomas tech 19 and Damien tech 12 called me and said they were running behind a job took them longer than expected when they showed up and diagnosed my problem and gave me a quote to fix it which was very reasonable in these times. they both were very knowledgeable and professional. they explained everything. I would highly recommend this company. i love the way they communicate. (called me to say they were running behind) no one does this anymore it seems. great job guys

Bought a house and as part of closing we split the cost to have the septic cleaned for the first…read moretime in 19 years. The seller picked Helton Ingram Septic to come out, which allegedly they did for $400 on 8/10/2022. Within the first few weeks after we moved in the septic backed up and I couldn't find any disturbed ground indicating they pumped them. So I dug the tank lids up only to find the solids tank was completely full of solids. I called the company and they were no help and ultimately had to pay another company to come out and pump the tanks. This is a delayed post due to forgetting but a neighbor needed their septic tank cleaned and this came up.

Made an appointment for them to come out and give me a quote on a bathroom remodel, they scheduled…read moreit for the next day, 9:30 am - 10:00 am. They never showed up, called, or rescheduled. Do yourself a favor and find a more reliable plumber that is going to show up.

Do not use this company. They take advantage of single women, they do poor quality work, and they…read moresimply don't do what they say they will. I bought a house with a custom shower, which was installed with no liner and no proper drain. Hildebrant came in to remove the tile, put in a proper drain and lay a liner. Half the demo debris were left behind and hidden in the shower seat frame, they cut the liner too short, and so it stopped about three inches from one end of the shower, and they did not go up 12 inches along all sides of the shower. In addition, they made no effort to complete any preparation work for the laying of tile, like putting backing behind the liner. My tile guy had to remove the liner and the debris left behind and redo the job properly. After multiple failed attempts to contact the owner about his poor quality work, I submitted a BBB complaint. I received a call that 50% of my invoice would be reimbursed, that was 6 weeks ago and I still haven't received a check. I have contacted the owner several times to no avail. Do yourself a favor, use another plumber.

There are not enough positive words to describe our interactions with this company. They really…read moreseem to prioritize service over pushing unneeded work. We had a miscommunication today that could have gotten ugly but it was handled immediately and Jesse and Andy went above and beyond. I highly recommend Bow Tie and will not hesitate to call them if needed in the future.

The city of Arlington sent an email about excessive water usage and so after reading reviews, I…read morecalled Bow Tie Plumbing. They came to my property the same day. They ran tests and isolated the leak to be a valve inside toilet. Turned that valve off and meter stopped running. Incredible! I'm calling these guys for all my plumbing needs and you should too! Ethan and Dustin were the gentlemen that detected the leak, within 5 minutes might I add!

Wow. I was given a quote of $199 to look at the source of the backup up toilets at our home. They…read morecame promptly the same day. The technician used a scope to probe all the way to the street were our sewer finally emptied into the main city sewer line. The camera probe found that a break occurred in the city's connector to our private line. Finntastic Plumbing then sent photographs made my their camera probe to the city. The city of Cleburne came the same day and inspected the sewer leak at the street in front of our house. The city was convinced that the city was liable for the damages. I am so thankful for Finntastic Plumbing doing all that battling for me the customer. Bottom line, the city of Cleburne was convinced that they were at fault and they the city of Cleburne would handle the repair for the broken sewer pipe at the street. Thank you, Finntastic Plumbing! We will remember what you did for us and keep coming back!! Thanks again!

I have a negative experience. I communicated with Luci F. We agreed with him that their…read morerepresentative would come to the house where our tenants live. I warned the tenants, but no one came. We wasted our time.

I called and a nice lady answered the phone. I gave her all my information, she said my house was…read morein an area they service, and said the office manager would be getting back with me the next day or 2. 10 days later I gave them a call back because I had not received a call. The lady told me when the office manager looked at it they decided my house was too far for them. NEVER called me to tell me that! This is a horrible way to deal with potential customers. I understand not being in a service area, but I do expect a timely call to tell me that.

Came across Tex Tech Environmental while searching for service on our septic tank. Andrew was the…read moreTech who responded. He was knowledgeable, efficient and honest as well as giving us great Customer Service. The cost for their services was affordable. I was very impressed with this company and plan to continue with them in future.

Matt the tech very knowledgeable and personable. Matt completed the service just as requested…read more Lisa the owner is very knowledgeable of the septic business. Pricing is competitive. Would recommend the company wholeheartedly! Cindy P

They were always so nice and helpful, even when it was determined I didn't need a pump out or…read moresystem installed. When I sold my house I needed to pump the tank and they showed up and did a great job and were the best price, I wish I was still in Cleburne I'd use them every time without question!