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Dewey Ford

2.1 (78 reviews)
Closed 9:00 am - 6:00 pm

Services - Dewey Ford

Check engine light

Engine oil light diagnosis

Auto general diagnosis

16 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto loan

Auto maintenance

Oil changes

Auto repairs

Auto brake repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Dewey Ford Photos

Recommended Reviews - Dewey Ford

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Reviews With Photos

Decent waiting area with coffee machine and water. I dont recommend the cappuccino out of the machine.
Cody M.

Scheduled my first oil change online. They requested I came in 15 mins early. I did, so after an 1:10 I was back in my vehicle rolling down the road. I think ill try elsewhere that can do this quicker

It is easy to give 5 stars when everything goes right but you don't generally don't see 5 stars when there is a problem. Long story short, I had multiple problems with the delivery of my F350 and Dewey worked hard to make everything right. In the end I have nothing but positive things to say about Dewey Ford.

Cj M.

I tried to buy a used Explorer from Dewey. They refused to sell it to me unless I bought an $1,800 Appearance Package and $1,499 Pladtech (stolen car recovery). I will NEVER do business with a company that forces customers to purchase add on's they do not want!

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18 years ago

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8 years ago

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Jon P.

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3 years ago

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7 years ago

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6 years ago

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9 years ago

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4 years ago

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9 years ago

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Dan B.

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9 years ago

Kory Sawn is the man. Great service, best car buying experience I have ever had! It is worth the trip! I flew in from CA and drove home!

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6 years ago

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9 years ago

We traveled 8 hours to do business with Joe Green and would do it again in a heart beat.

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8 years ago

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7 years ago

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8 years ago

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9 years ago

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11 years ago

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Dan B.

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9 years ago

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10 years ago

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8 years ago

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7 years ago

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7 years ago

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9 years ago

4 stars for service. Extra star if they fix the transmission that went bad 2 days after buying our truck.

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Dan B.

Thank you for the review, David!

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9 years ago

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Dan B.

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10 years ago

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15 years ago

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11 years ago

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Dan B.

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9 years ago

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9 years ago

The whole experience of buying our car was easy and comfortable. We appreciated their listening to our needs and trying to accommodate them.

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11 years ago

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Dan B.

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11 years ago

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8 years ago

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13 years ago

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Dan B.

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11 years ago

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11 years ago

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Page 2 of 2

Ask the Community - Dewey Ford

Review Highlights - Dewey Ford

Including Gregg, Andy, Tom and Brian and everyone at the dealership was helpful and friendly!

Mentioned in 3 reviews

Read more highlights

Big O Tires

Big O Tires

(24 reviews)

I have a motorhome and both of my rear inside tires (got "dualys" in the rear) got low for some…read morereason during the six months I was in Iowa. After having AAA Motor Club come and puff up my tires, I drove here to get the tires checked. They didn't find any problems, I was told they maybe did some "resealing" (whatever that is....) and my valve extenders were ok, and they didn't charge me a thing! I argued and said, "I must pay you for your time" and they said "no." Ok, so if the manager is reading this, I DID go hunt down a bank so I could get some extra cash and I came back and gave your employee a "tip" for all the work done. My tires seem fine so far! I'm crossing my fingers! Ok one caveat if you are in a motorhome: They can only work on tires with up to 20 inch rims. My Class C motorhome seemed workable to them. Based on what they said, if you are in a Class A, you may have to go elsewhere. If you bring your motorhome here, you will have to park at Menard's next door as there is no good place to park an RV in their lot. When you bring your motorhome over to their working area bay, DO NOT use the Menard's "cut through." Right after the "cut through," there is a dip that you will get hung up on with low clearance in the RV. What you need to do is go out, and go BEHIND the Chili's next door (and pray for not many cars in the Chili's parking lot....). Do NOT go in front of the Chili's. If you do that, there is a "hump" that may hang up your RV with the low clearance. When I brought my RV over, I did go through the Menard's "cut through" but I made an immediate right turn through the Big O parking lot. Well, don't try that either! I scraped bottom on the initial part of the "dip" trying to make the right turn. Just go out of the Menard's lot and drive behind Chili's. When you are done, do the same thing, go out behind the Chili's.

Why bother having an apointment? It took 90 minutes to put on tires I ordered. No communication…read moreand it wasnt that busy. Inexcusable. I've been to Discount Tire without an appointment that's faster A joke

Dewey Dodge Chrysler Jeep

Dewey Dodge Chrysler Jeep

(78 reviews)

They truly go the extra mile for you! I just recently…read morepurchased my third vehicle from Dewey Dodge in Ankeny... I bought a 2023 Jeep grand Cherokee L and cannot begin to express how pleased I am ! When my check engine light came on last week, I took it in to get it checked out and it was gonna take a couple of days for them to get to it because they have a lot of people out with the flu... I have a certified used car, and that covers anything with the powertrain and as it turned out, the problem was powertrain related and it's completely covered and I didn't even have to pay for the scan to find out what was wrong! I couldn't be more pleased! When I was in there, I mentioned that when I picked up my car, I didn't notice it. It only had one floor at in the front seat, and asked if they might possibly have a spare one that I could get from them... The service advisor Joe said he would check into it with his sales manager to see what they could do to help me with that all I expected was to get perhaps a spare floor mat that they had back in the service department somewhere and that was all I wanted... Little did I know that they actually ordered me two new floor mats of the WeatherTech type that we specially made for my jeep at no charge! I was so pleased and surprised and that is the normal way they treat you at the dealership... They're not only courteous and helpful and pleasant to deal with, but they really do go the extra mile to help you They really live up to their slogan. Do we treat you better ?we do.! That is why I'll keep going back. They go the extra mile for you at Dewey Dodge service Dept.

A Dismal Experience with Dewey Dodge…read more I rarely leave negative reviews, but my recent experience with Dewey Dodge was so frustrating and unprofessional that I feel obligated to warn others. This situation could have been avoided entirely with basic communication, transparency, and accountability. My vehicle was at Dewey Dodge for 13 days. I originally brought it in for an oil change and to investigate a possible oil leak. Eight months earlier, Dewey Dodge had already completed approximately $5,000 worth of major engine-related repairs on this same vehicle. Over the course of nearly two weeks, I called the dealership at least 14 times according to my phone log. Nearly every conversation ended with: * "Tom will call you tomorrow." * "I'll call you later today." * "We're waiting on the tech." No one ever called me back. By day 5, I was told the oil change had been completed, but they were still waiting for a technician to evaluate the leak. By day 7, I was told the exact same thing. My husband called separately and was also told the oil change had already been completed. Then on day 9, a service representative told me "something weird was going on" with my vehicle. She informed me that: * the oil change had actually NOT been completed, * nothing had been done with the vehicle yet, * but repairs would cost approximately $800-$900. At that point, I was completely confused. I had still not been told what was actually wrong with the vehicle, yet somehow I was already being quoted nearly $1,000 in repairs. I reminded them that Dewey Dodge themselves had replaced major related components only 8 months earlier. On day 12, after avoiding or blowing me off for most of the prior week, my assigned service representative Tom suddenly knew exactly what was wrong: the head gaskets and valve covers needed to be redone. Shortly afterward, another service representative informed me those exact parts and repairs were still covered under a two-year warranty -- meaning I should never have been quoted the $800-$900 repair bill in the first place. At that point, I asked to speak with management because I genuinely did not understand: * why I had been given conflicting information for nearly two weeks, * why I had been quoted an incorrect invoice amount, * why no one could clearly explain the actual issue, * and why no one had reviewed the repair history before discussing charges with me. Finally, on day 13, I received the first clear explanation of the actual problem: a corner of the valve cover had apparently rolled during installation, affecting the seal and likely causing the leak. They redid the repair and tested the system. What makes this experience especially frustrating is that the mechanical mistake itself is not the part I'm most upset about. Mistakes happen. What destroyed my trust was the customer service: * repeated failures to communicate, * no returned phone calls, * conflicting stories, * vague and evasive explanations, * being continually told portions of the work were completed when in fact, they were not started * repeated empty promises that the work would be completed the following day * quoting me for repairs that were actually under warranty, * and making me feel like I would simply forget the dealership had already performed this work less than a year ago. To top it off, after all of this, they still charged me for the oil change -- despite previously telling me multiple contradictory stories about whether it had even been completed. At this point, trust between myself and Dewey Dodge is completely gone, and I will no longer be a customer. This entire situation could have been avoided with: * timely communication, * realistic timelines, * accurate review of vehicle history, * and basic honesty with the customer. Customers should not have to spend nearly two weeks chasing answers for warranty-covered repairs on work your dealership already performed.

Dewey Ford - autorepair - Updated May 2026

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