I popped into Sentry Storage in Orangevale last week to check it out…read more because I need to downsize my two storages in Roseville to one storage closer to my house in OV. What a drag - MOVING!!! I met Sheri and Gary who run the Orangevale location. Super friendly and super helpful. I came back today - can you believe they're working on Labor Day??? The storage hours are 7 AM till 6:59 PM (you might have seen the yelp review here where somebody got locked inside the gate. I guess you have to call the sheriff to get out!) Anyway they run a tight ship but a clean pleasant ship and I highly recommend this location! Best prices in in the area. Go check them out and tell them Cheree sent you!

I've rented a space at this location a couple of times. Sherry, Terry, Gary and Roger are an…read moreawesome group of people and I appreciate them all so much! It's a safe location and very well kept. I definitely recommend it!!

We have been customers with Armor Self Storage for 7 years and have never had a problem with them…read more The facility is very clean and everyone we have talked to have been very friendly and helpful. Keep up the great work. Mr. & Mrs. Sledge

Honest Experience - Saved By Sierra This month when I…read morecalled to make my payment I had an extremely frustrating interaction with the on-site manager, John, who was rude, condescending, and even hung up on me while I was trying to make a payment. Fortunately, Sierra from corporate reached out after I raised concerns. They were very kind, professional, and apologetic, and helped us mediate the issue. That effort and understanding meant a lot and helped turn the situation around. I hope the company can kind John a different role that does not require him to interact with customers.

Very expensive storage unit, but on first visit it appeared secure…read more Today I encountered a group of strange people loitering outside. I immediately brought this to the attention of the staff on site. I THOUGHT they would be concerned and appreciative, not only for THEIR customers, but also for their own safety. The response I received was "Did that bother you?!" I was so shocked and taken aback. Of COURSE a group of loitering sketchy people are of concern! ANYWHERE! Hello?!?! Why wouldn't they INQUIRE as to the reason this group was "hanging out" on their property? Maybe they were friends of the office people? Regardless, the staff turning my concern onto ME spoke volumes. If you are looking for a SAFE unit for your property...and YOURSELF whilst you are attempting to "visit" your unit, "EXTRA SPACE STORAGE" on Parkshore Drive in Folsom is NOT THE PLACE! I am quickly moving my items OUT to another place that actually cares about the safety concerns of their customers. I hope the OWNERS see this review, as their on-site "management" clearly needs to be replaced. As a female visiting alone today, I was (and still AM) definitely concerned about the RUDE and unprofessional response that I received. I definitely do NOT recommend this "Extra Space Storage" location, and I highly recommend that other people looking for a safe unit look elsewhere!

TERRIBLE BUSINESS. Beware of a classic bait and switch tactic. I rented a 10x10 unit from Extra…read moreSpace Storage (Folsom) in January 2023 for $158 per month. In May 2023, I received a notice that my rent was increasing to $238 per month, a 51% increase! I called the manager, David, to inquire about the increase. He said that they routinely review market rents and have the ability to reset them at any time to reflect inflation. I asked him if inflation had gone up 51% in the past 5 months and he said yes. I then went on their website and saw that they had units available for less than the $158 per month rate I was paying. After asking about switching units, David said that we could not switch to one of those units because that pricing was reserved for new customers only. He also noted that those units would almost surely see a huge price increase within just a few months of moving in. This seems like the definition of a bait and switch tactic. They lured me in with a low price, then jacked up the rent after I signed the contract. And nowhere in the contract did it say anything about us getting a promotional rate that would reset after just a few months. I decided to move out of Extra Space Storage after the price increase. The move out was a lot of work, wasted time, and headache. But we weren't going to pay $238 per month, and we also were not going to stay just based on principle. I hope others can learn from my bad experience.

They raised my space rent well over 100.00 dollars without notifying me. If they did notify me it…read morewasnt on my storage unit is was buried in an email I don't or didnt find. They offer absolutely no security, cameras don't work. They have rats and no pest control and they are hard to get ahold of when you want to speak with someone directly. Dont expect customer service or your items to be protected there is none. But they will charge you an arm and a leg in rent raises which are often, like every couple of months. If you pay a day late you will get an additional 60.00 late fee added and they lock you out of your unit until the balance is paid. I do not recommend them in any way shape or form and I am leaving and not using their business in the future. DO NOT RENT FROM PUBLIC STORAGE FOR ANY REASON THEY ARE HORRIBLE AND CHARGE A FORTUNE FOR ZERO SERVICE.

we rented a storage online, there were a few glitches with it but we called and straightened those…read moreout. My husband then went to the storage and didn't have the right code to get in. No one was around to help so he came home. Apparently if they have staff they don't require them to answer the door, so my husband went home and called, it took about 2 hours to talk to the right person who told us that there is an error they didn't have the unit we had asked for and they shouldn't have charged me $92 as advertised on line but rather $134. WHAT A BUNCH OF GRIFTERS!!!!

The gentleman in the counter was very helpful and the rental process is very fast and easyread more

Aundrea was amazing! She helped me out a few times while I was using their services and help me…read morewith the move out. She made this experience very pleasant & painless! I would come back just for her customer service

I like how clean they are, how late they stay open, and how easy it is to get in and out of my…read morestorage however I don't like how often the prices go up. It's really annoying especially when you've been with them for a very long time. However, the staff are very nice and if you need something, they are right there. Bernice

Worst priced gouging in self storage I have ever experienced…read more The floor is always dirty, and the carts don't function well and are not maintained. This company continued to raise my monthly fee until it doubled. I finally escaped there and would not recommend to anyone.

Hi' hate giving a terrible review but Josh and the grounds are great but a few months ago…read moreapparently there was a rat infestation. I've had my unit for five years . Nooo problems ever. Always nice and clean - so i never thought to put lids on everyyythijg since i was trying to downsize and move to Florida . I came home after i year Away ... There had a rat infestation aND ALLL OF MY expensive clothing and shoes/heels/boots were Ruined. I had a Louis Vuitton bag in there that got ruined as well. These rats peed and pooped And left dander ALL OVER MY BELONGINGS WITH some sort of dust OR DANDER over every Single thing i own. I live in FLORIDA so i came back just to close my storage unit without knowing all of my thousands or dollars Worth of clothing was ruined (even some louboutins and Louis Vuitton's !!" A It was Thanksgiving week and I only had one day to execute the closing of the storage. We were going to take everything and sell it or take it home... But instead, everything was ruined and needed to be destroyed.. we had a car only with her dog in it, and we could not put all the items in our car because they were contaminated with urine and feces of rays. It was absolutely traumatizing and disgusting . The only help we got was Josh telling us that there was nothing they could do and that our unit needed cleaned out and brushed with a broom clean, even though all the shit poop piss and dander was from the disgusting rats that had invaded . Dirty units unhelpful people would never ever ever recommend although Josh is nice. I'm sure there's just limits to what he can do.

Buyer beware. Charged me a full extra month when I moved out because I gave the required 30 days…read moremove out notice three days after the deadline. What they did was fully legal, but I guess they prefer to hide behind their fine print than do the right thing for customers. Great way to lose business. Plenty of other options for storage out there. Including right across the street.

This place appreciates their customers and knows how to do business…read more I have had a unit here for several years. The manager Anthony busts his rear to keep the place clean, and take care of the renters. One time on a Sunday around6am, I went to see if they were open cause I needed to pick up some stuff, and there was Anthony, cleaning trash up on the site...on a Sunday, early morning. Gotta love it. Plus, if there is a problem they take care of it right away. This is just my experience, but if you ask me, this is the best experience I have had with any storage facility in many years and many different places.

I have had my rental unit at Superior Self Storage for 23 years. Just moved out. Anthony and his…read morecrew over the years have been wonderful - friendly, professional and caring. The facility is kept extremely clean. I always felt safe when there. I highly recommend Superior to everyone requiring additional storage space for business or personal use. Thank you to Anthony and crew!