Whitney was very helpful and punctual! Sue made my move in a breeze! After dealing with the stress…read moreof moving, this was the least of my worries and I am forever grateful!

Kiera was great! She was very knowledgeable on the property and was able to answer all of my…read morequestions. The common areas in and around the facility was clean and presented a professional appearance. Accessing the exterior gate, the interior doors to the facility, and the unit was all user-friendly. There are also moving carts positioned in the lobby for your convenience which, if you have a lot of items to move in or out, is extremely handy. I also got the best rate in town on the 10x20 unit I leased....... US Army Vet

Just had my unit picked up today. I've had it for nearly a year and not one issue. From delivery to…read moreremoval, the process has flowed smoothly. Everyone I've spoken with during and within my rental have all been friendly, personable and helpful. My payments were automated and changes to payment methods (when needed) were effortless whether called in or completed online. The container was spacious, easy to access and to secure. If I had to do it all over again, I have saved them in my phone (and maps app) in the event I should need a unit in the future. This is a service and business I highly recommend. Thank you Attic Plus you were much needed and super convenient; whether it was steps out my door to enter my unit or the affordable price for having such a convenience, all has been appreciated.

I have been a customer since 2025 and up until now I have never been placed in auction status…read more When I found out I immediately reached out to the corporate office. I spoke to the GM and she informed me that my account was late due to a non-payment from way back in November 2025. All though the explanation made little too no sense I went ahead and made the 336 dollar payment because I still wanted my belongings. After making the payment the property manager informed me that they had cut my lock and replaced it with their s and she would have to escorts me to unlock my unit. When she unlocked my unit I immediately noticed that item had been stolen out of my storage unit. I had not been inside my unit in almost a year because I was out of town working. I noticed them and I was told that it was nothing they would be able to do an I would have a difficult time providing it. I would not recommend this place to anyone. I am very disappointed

This place is horrible. The John Hopkins location. Store Mang has yet to return my call. All my…read morekids things was sold on sept 26, along with things they need and personal things. They HAVE NOTHING. These people don't care. I asked please contacr the buyer, call me etc. Hoover City school need their labtobs, and trophies. I'm having to gwt the authorities involved to try and get the things. My son has been RXTREMELY depressed, and we had to get him therapy because of this. It really sad, to do people tjis way. How would you feel if it was your children, your family member? DON'T RENT HERE!! Property Mang is RUDE. You can't directly get in contact with her etc

Jeannine is very friendly and helpful! she has great knowledge of these storage ubits! I would…read morerecommend her for all needs!

I had a poor experience with a moving company and needed a rental truck at the last minute…read more Metro's employees were so accommodating. They sympathized with me and worked to make my experience better than with the moving company. There were 2 guys that worked as a team to check me out and pull the truck to the front door for me. It was truly curb side service. It's a hidden gem nestled in the middle of a neighborhood. I'd recommend this place for truck rental for sure.

After a year of my belongings being in storage, I arrived to find mold on my sofa, my bed, my table…read moreand boxes of clothing. Unfortunately, there is a clause in the contract that states that the forced place insurance dues not cover mold.

Jimmy Palmer was great. I had been driving for 9 hours to get to Birmingham and he made sure my…read moreexperience renting a storage unit was as easy as possible. If Jimmy is there, I highly recommend him to help you with any of your storage needs. Further, the storage facility was clean, air conditioned, and was easily accessible.

I rented a 10x12 climate controlled storage unit, to my suprise I was offered a free moving truck…read morewhich saved us some money. The property manager is super friendly and accommodating, she made us feel like a valued customer, not to mention the office was so clean and smelled amazing. I have two younger children that need to use the bathroom everywhere we go, which as a mom I dread. The restrooms where clean and the area smelled amazing! Thanks Crystal for all your help :) If your looking for a storage unit, Morningstar has you covered :)

Recently had to call around and get a storage facility for my parents. This place was in our…read morepreferred location. Customer service was amazing - from checking out the storage unit, showing us the security cameras, setting us up with a code for the access pad and tips for moving. They have two locations that are literally diagonal from each other across Morgan road. The pricing was also reasonable compared to facilities in Hoover.

Buying a shed from Tuff Shed in Huntsville was easy and pleasant. Mike the sales agent helped me…read moredesign a shed that would fit my needs. The Robertson brother's Lee & Jamie were the builders. They diid a great job, professional and very knowledgeable. I have a well built great looking shed that will last for years to come.

We highly recommend Tuff Shed…read more Initially we didn't know what style we wanted. Kevin was very helpful showing us all of the options available and warranty information. Once we decided on the shed, Kevin Pipkin took the time to go through and make sure we included everything we needed and wanted. Very quick turn-around from the time we ordered to the shed getting installed. The installers Lee & Jamie Robertson were amazing! They built our shed within a timely manner and were very friendly. They worked with us to make sure the shed and sky light were in the best possible location and made sure we were happy with everything. The shed was built with quality materials, and is so sturdy I'm sure we'll be using it long after the warranty is up. If we ever need another shed we will definitely return to Tuff Shed and request Kevin & The Robertson Brothers.

5215 Caldwell Mill Rd 35242 The facility is modern and well…read moremaintained both inside and out. It is much more like a professional office building than an industrial park. Easy code access lets me open the entry and exit gates using my phone. Motion sensor lighting is a plus too. The staff try to find solutions instead of just enforcing rules. Snacks, water, coffee and tea are lovely services they provide. Over the holidays they offer a stocked gift wrap area. I have packages delivered to the facility then wrap instead of doing such at home. Even though there are storage units closer to my home this facility is well worth a few extra miles.

From start to finish, the staff and management at Coolbox Self Storage was absolutely fantastic. I…read morecontacted their front desk a month before we moved and the manager, Ellen, was friendly, knowledgable, and helpful as she navigated me through our options. When we arrived in town, the facility was obviously well maintained and Ellen, who met us at the facility, was happy to help us make final arrangements before our items arrived. Even after our move-in, the staff at the facility worked with us to make our experience one worth extolling. We were genuinely sad to leave when we no longer needed the storage as the people at Coolbox are simply great to work with. I highly recommend this facility to anyone looking to store their things at the best storage facility in town!