I've got one word....... KESH!!!!…read more I am in process of building a home and refurbishing a few properties ....... Kesh has gone out of her way to answer every question, or find the answer. She has gone over and above, in a time when great customer service doesn't happen anymore........ I actually tried Hiring her for one of our businesses, but she is loyal enough to stay where she is. I called the business and spoke to Glen, just to make sure they know how outstanding an employee they have!!! I hope George Morgan rewards employees with great pay and commission!! Thank you again Kesh!!!!

Glynn (at least I think that's who it was, an older gentleman) behind the counter was extremely…read morehelpful in helping find a solution in removing an old delta faucet that had a stubborn basin screw. He found the part, gave us recommendations on where to find a tool for it, and offered us an older tool for delta to try to remove it. Would go back when I have more questions about my newly installed sink!

We were told of Fixture Gallery when we were shopping for tile at a nearby business. We stopped in…read moreto look for a kitchen sink and faucet. The sink we liked would have to be special ordered and would not arrive in time for our project. Brian (I hope I remember his name correctly) was very helpful in that he located the same sink at another business where we would get it in time. We purchased the other items here and then went to their competitor to get the sink. We very much appreciate the effort he took to help us get what we needed and highly recommend their superb customer service.

Sadly my worst customer service experience in 2012 happened here... repeatedly…read more You know the Portland mantra, "buy local, support local businesses, yada, yada, yada." Got it. Totally on board. Except when you feel like you are paying a penalty in both time and finances by going that route. 2012 was the year we decided to upgrade multiple kitchen and bath fixtures in our house. There are several specialty shops in Portland with a wide range of items beyond what you can find at Lowe's and Home Depot, but I wanted to stick a little closer to home. I was very excited to find this showroom just blocks from I-5 and the store itself is lovely. I've never been an internet shopper and while I research the bejesus out of retail items [1], the actual purchase of anything significant only comes after the all important sniff test. Or in this case, the touch and see test. Especially when you are looking at various finishes, you really need to see these items in person. A good friend, who recently went through a kitchen and bath remodel, recommended ordering through an online site. But, I decided to be a good little local consumer and ordered roughly ten items over the course of six months here. And while some of the in person experiences were swell, the overall experience was not. First of all, they seem woefully out of date regarding communication. Any retail business not taking full advantage of the web in this day and age is really missing the boat. They do have a website, and it turns out there are eleven locations throughout the Pacific Northwest, but it is minimal at best. There is one link to an employee's email, but we had a series of miscommunications by email, phone and in person. Several employees work at the store, but rather than deal with just one person we had multiple contacts. Because we didn't have a simple order (multiple items, some were on back order, etc.), it never seemed like the person we talked to knew what was going on. And when I compared the price I paid to the on-line site, theirs wasn't as good. So throwing a few extra dollars their way ended up feeling like a really bad idea based on the poor customer service. By the end of the project, I was ordering from the other on-line website. A few clicks of the mouse and items would magically appear on my doorstep. Go figure! Because I will always feel the need to see before I buy, I'll still stop by here. But actually buy something from here... nope. [1] It took me roughly 18 mo. and two dozen test drives to select my latest car.

Wanted to describe a recent interaction with this company. They did not install my quartz…read morecountertop, nor have they performed any service on my house. I called asking a question about removing a stain on my kitchen countertops. After describing the situation, the gentleman asked follow-up questions, and then carefully went over my options of tackling the stain so as not to make the stain worse, or cause irreparable damage to my quartz. Long story short, stain is now gone. I want to thank this gentleman (I believe his name is Sam) for taking time out of his busy day to help a homeowner who isn't even one of their clients. I definitely know who I'll go to in the future should I have any needs concerning my quartz countertops. Thanks again.

Dion and his crew were absolutely wonderful. Outstanding Price, Exceptional Craftsmanship,…read moreProfessional Install. What a great team. What a great product. Our New Cambria Remington Brass Bar Counter and Back Bar Work Area is Top Notch. It is a great addition to our little French Inspired Restaurant. Thank You, Thank You.

RECORD IF YOU GO IN! The worst home goods location by far. Upon entering the store I began in the…read morefood section. The employee stocking the area came less than an inch away from touching me four repeated times. I think moved across the store to the towel section where two employees loudly blocked my exit from the aisle. I then saw the employee that I had moved away from. Then I moved to the art section where the man who I believe must of been the manager was lingering. I then moved to the blanket/throw section, I left my cart at the end of the row, to which a different employee moved my cart out into the aisle and left it. I shopped some more and encountered more employees. At check out the cashier stopped once she was almost done and told me that she needed to rescan my entire transaction. She then did not hand me my receipt at the end to which I had to take it. She then proceeded to shout all the way to the end of the checkout row to where she was. At the end of the checkout stand, as I went towards the door, two employees were blocking the exit. They were having a discussion with one of their friends at the exit. This is the most uncomfortable shopping experience I have had at a store. I felt incredibly uncomfortable and that due to the employees, I was unable to shop peacefully. They were highly unprof

The BEST HomeGoods I ever been too! Their selection is great but I never been to any retails store…read morethat provides such a great customer service like them. This gentlemen offered me to grab a cart, then he also offended to put it away as I walked out from store. I will definitely come back to the location!

I called ahead and my choice was ready at the desk. They also showed me everything else that I was…read moreinterested in and were very kind. It was also nice to have a man in a kitchen store.

If you love to cook, bake and entertain or want to learn how to do those things, Kitchen Kaboodle…read moreis your store. Filled with every imaginable item - small appliances, bakeware, dishes, wine glasses, kitchen tools, pitchers, vases, thermometers, muffin, tart and cake pans and so much more! Typically I shop at NE location but when I'm in the area, I stop in the Beaverton store. It has a large rectangular footprint making it super easy to navigate and find what you need or browse to discover items that you must have! The store is usually well stocked but due to pandemic, the inventory is on the sparse side. They had a large table and corner area with a 50% off sale going on. I'll be back in a few weeks as I'm hoping their summer outdoor dinnerware will go on sale. The light weight, colorful Melamine plates are perfect for outdoor dining. The last time I visited, the service was so slow. Unbearably slow. The woman wrapping my two dishes took painfully long. It was also the very first time I entered and was not greeted or asked if I needed assistance. Typically this doesn't bother me but this day I was in a hurry, did have a particular item I came to buy, but couldn't find assistance. There were several people working and were engaged in their own conversation. slow! One experience doesn't define a store so I'll be back when in the area. I love to cook, bake and entertain so Kitchen Kaboodle speaks to me.

Dale, Brad, their crews, and the whole TGR team did an amazing job with our recent exterior…read moreproject, which included roof and gutter replacement, full-house paint, and window replacement. They communicated well from start to finish, everything happened on schedule, and there were no surprises, all of which were priorities for us in pursuing this work on a fixed budget. They even managed to work around our senior dogs (who aren't the most people-friendly animals:)), which was a huge bonus for both us and them (the dogs)! We will definitely seek TGR out for our future project needs when they arise. Many thanks for the great work!

Recently had TGR build me a beautiful paver walkway from my driveway all the way to my backyard…read morewhere they also built me a nice deck off my back yard patio Will definitely upload a picture once my new outdoor furniture shows arrives! 10/10

Carlos came out and installed the grab bars, doing a wonderful job. Then Ricardo came out and…read morerefinished the lip to the bathtub where a glass shower door had sat for 30 years or more. I removed the door, and track, and what was left was an unsightly line that didn't look much better than the grungy track holding the door. Ricardo fixed the tub so it looked like brand new. THANK YOU! If you can imagine it, these folks can do it!!

Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing…read moresituation. Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing situation. Nope, not for that kind of money.

Bad customer service. Partner and I have been to this location multiple times and have never once…read morebeen helped. My boyfriend even bought a coffee machine from this place and did not get the service that we have seen other customers receive. Recently we went in because we had a gift card - had it not been for that gift card we would not be in this store. We were in there for half an hour and had asked for help and were not helped at all. They simply gave a brief answer and walked off. We tried to get other worker's attention and they all kept helping people who came in after us. It really does give that they only help customers who look a certain way. We finally got help from a new employee who was not on the floor and got to make our purchase and leave. Will not be coming to this location again. Very rude and judgmental place.

I've always been a huge fan of Williams-Sonoma stores. I can't begin to tell you how many times…read moreI've visited their stores when I lived in the Seattle area for 25 years. I've gotten a TON of items there, and I've always loved to browse their shops, too, getting inspiration for cooking and dining decor and more. My daughter and I stumbled across this shop in the mall, as our eyes were caught by the most gorgeous display of deep red trays and dinnerware with dragons, celebrating the Year of the Dragon for the Chinese New Year. As with all their products, the prices were super steep but, boy, are their pieces stunning. Just stunning. As with all WS stores, this one carries all the usual kitchen gadgets, cooking and baking tools and foodstuffs, dining service ware and accessories, seasonal giftware, hand soaps and lotions, and gourmet ingredients. And the store lay-out is the same as the others, with their central counter and cash, sale and seasonal stuff in the back, appliances at the front, etc. Perhaps my memory is foggy, but I remember the after-holiday sales at WS being fantastic. (I used to get a lot of seasonal items for a steal after the bigger holidays). But when I checked out the sale on Christmas items in the back, I was a bit disappointed; the sale prices weren't great, and the selection was somewhat meager. (And not even one Hanukkah item, too. Strange). But, admittedly, again, my memory may be playing tricks with me on this. I will add that no-one greeted my daughter or me while we visited the store and, in fact, two women employees on two separate occasions during our visit were rather brusque as they passed me, moving or stocking various items, bringing them to the back. They made me feel as though I was in their way, when I was simply browsing the wall of kitchen tools and, later, the beautiful olive oils. We didn't exactly get the warm, fuzzy feeling of being welcomed in the store. (Perhaps we just caught the staff at a particular stocking time or something. I don't know). My kid and I didn't purchase anything during our visit, but we sure did appreciate the gorgeous plates and table linens and specialty foods and spices. This'd be a great place to get a hostess gift, or for a foodie friend. (They used to have samples of specialty foods and beverages at WS. Not sure if they do this anymore). Just don't expect to be embraced by the staff here; from what I gather, from other reviews, it's hit or miss, what type of reception you'll receive. But the product line is top-notch, there's no denying that.

We found out about Jacuzzi from a sales representative at Costco. When we had the sales appointment…read moreat our house we were guaranteed to get updates about our materials and project completion date, neither happened. After multiple tries to contact the company we settled on a project date. 2.5 months later. The morning of the jacuzzi employees showed up without a previous courtesy call or text. They worked for 2 hours and 45 minutes and left because "their van broke down". They never told us if they were returning the next day, or if at all to complete the project. We missed a full day of work. When we tried to reach out to the project manager no one was available and she never returned our calls. This is a 22K project. It is very disappointing. We still don't know what's going to happen. Do not recommend.

The installation took two days rather than one day as promoted. I had to make arrangements at work…read morelast minute for the second day. There were two holes made into another room when removing the tub which did get fix. I did thought complain about the installation and was advised someone would come to look at it and that was a month ago, no one showed up. I am not happy with the work done. I was left with a gap on floor, side panels are not symmetrical and door knob's fell from one door.