Ramon provides prompt and courteous plumbing services. Expert at drain cleaning and piping repair…read morewill always call Ramon for help.

If I could give Tri City Plumbing 0 stars I would. Where to even start. I contacted Ramon and his…read moreteam because of a leak that we were having from our second floor shower. We were also having issues with a sink P-Trap and hot water not coming out from the same shower where the leak was. Ramon sent out a plumber, named Fernando, who opened a hole in our drywall and after a couple of mins of eyeballing the area, he determined that the leak was coming from an old seal on the shower overflow. He also said that the issue with the hot water was coming from a cartridge issue and that he would fix it. All together for the P-Trap, seal replacement, and cartridge replacement I was charged $600 after receiving a $100 discount for paying all cash. Fast forward to now, our shower knob broke due to a faulty cartridge. It was an old, broken cartridge that Fernando installed which caused the knob to break. The leak? Never fixed. We patched up the drywall and after a couple of weeks started noticing water stains in the same area again. I reached out to Ramon regarding the leak and he said he would get back to me with info on when they could come back out but then went unresponsive. Since he wasn't responsive after I reached out about the leak, my wife reached out to him from her # about the cartridge issue and he asked her to send pictures and that he would fix it if it was their fault. Pictures were sent and we followed up with him multiple times just for him to ignore our calls/texts and send us to voicemail. I wouldn't recommend this company to anyone. I now find myself looking for another plumbing company on here to help with the leak that they never fixed, and ended up paying an additional $189 for a whole new kit to replace the cartridge and damaged water knob

I needed a kitchen gas line modification due to a kitchen remodel. Manager Aiden sent me a text…read morewith Jessie's color foto and experience. Technician Jessie arrived promptly and gave me a quote including a First Responder discount. The gas pipe was relocated for my new range. The work performed was outstanding and professional. I will now only use Pride Plumbing! Brian P. Yucaipa

I called and scheduled an appointment with them to replace our kitchen faucet and received an…read moreappointment the next day which I appreciated. The technician was very friendly and courteous but, and it's a big "but" he quoted me $900-$1200 for a kitchen faucet and another $1900 for labor. He also stated that his company couldn't guarantee the installation because our water pressure was over 100 psi. Plus he needed to replace our angle stops which would be another $350. I purchased a faucet at Costco for $125 received other bids for less than $300 labor, called our water provider, CVWD and they were aghast that the plumber said our water pressure was too high as it's at 550 psi which is normal for our area and equipment. After I declined to hire Pride Plumbing I've received over 14 text messages and emails from them although I replied with "stop" on their texts. I've now had to block over three different phone numbers yet today I received another text in which I responded again with the reasons why I didn't hire them. Im a senior living in a beautiful community but cost is a factor when I consider vendor services. It's my opinion that I felt taken advantage of and have written this review.

I'm so thankful I found this company! From the moment Johnny arrived at my home, he was kind,…read morerespectful, and very professional. He carefully looked around to understand what was causing the problem instead of just guessing or rushing into the work. I had reached out to other places before, but honestly, it was difficult to understand their explanations and I didn't feel like I was getting the help I needed. This experience was completely different. He took time, explained everything step by step, and made sure I understood what the problem was and what needed to be done. I especially appreciated that he explained the price before starting the work and told me about things I didn't know beforehand. He was very honest and transparent, which made me feel comfortable and confident in their service. I never felt pressured, and they were happy to answer my questions and explain things again when I needed clarification. It's not always easy to find someone who is not only knowledgeable and professional but also genuinely kind and willing to help. I really appreciated his patience and the way he treated me throughout the whole process. Thank you so much for your kindness and excellent service. I would definitely recommend them to anyone who needs help!

I had a great experience with All City Plumbing & Air, especially with Johnny, the technician who…read morecame to my home. Johnny was very kind, patient, and professional. He took the time to carefully look around and figure out what was causing the problem instead of rushing through the job. I had contacted other companies before, but it was sometimes difficult to understand their explanations, and I didn't feel like I was getting clear answers. Johnny was completely different. He explained everything clearly and patiently, making sure I understood what the problem was and what my options were. I also really appreciated that he explained the cost upfront and let me know about things I wasn't aware of before starting the work. There were no surprises, and I felt comfortable knowing exactly what was being done and how much it would cost. Johnny was not only knowledgeable and professional, but also very kind and easy to talk to. He answered all of my questions and made sure I understood everything. I'm very thankful for his help and the way he treated me with kindness and respect. I would definitely recommend Johnny and All City Plumbing & Air to anyone who needs plumbing or air conditioning service. Thank you, Johnny, for your excellent service and for taking the time to help me understand everything!

Leo did a great job diagnosing our plumbing issue, fixed it quickly and had excellent communication!read more

Eric, Leo, and their assistant were incredible! Communication was clear, and their workmanship was…read moretop notch. The tankless water heater was installed quickly, and they left our garage cleaner than when they started. Their price was fair, and there weren't any surprise charges.

Really appreciate the honesty for Bob the plumber. I reached out because I had a broken faucet nut…read moreand I couldn't find a piece anywhere that matched it. The faucet wasn't one you could buy at a home depot or lowes. James came out and gave us the best case scenario which was just to replace the faucet and gave us the number to the warehouse that supplied our faucet to pick up to save money. We had James come back to install the bathroom faucet to realize that the hot water tube was already leaking with calcium buildup. James did a great install. I would definitely call them again if I ever have plumbing issues.

I want to start off by saying service was great, my technicians were amazing, scheduler amazing,…read moreand automated texts were very helpful. I know it isn't any of the staff fault but felt VERY VERY overpriced. Unfortunately, I wasn't quite in a position to shop around and get quotes but there's no way all other places would be charging $1k to replace a valve. If you're in the position, definitely shop around before committing. But again, amazing staff, great clean work, very friendly.

My entire experience with Ballard was excellent. I…read morediscovered a leak around my toilet and called for service around 12:45. Darryl was wonderful; he was here within an hour, fixed the leak quickly and efficiently. Showed me pictures of what was needed and explained why. Then pictures of the repair. He was considerate of the property and very professional. I would recommend Ballards and Darryl for any plumbing needs

This use to be an excellent company affordable, honorable and would take care of the customer…read more Since the new ownership a few years ago, their direction has changed and totally money driven not customer care and fair pricing especially for previous customers. I would never hire this company again and beware of any information they relay about your HVAC or plumbing issues. I don't trust them you should not either.

we have a slow to no draining kitchen sink and Phillip manage to help us with it!! theyre very…read morefriendly, knowledgeable and have very reasonable price!!! will definitely consider their service as long term in case we got into another issue

They were a no show on an appointment with no call back as to why they didn't show. Disappointed…read more Reply to owner: The appt was under my husband's name, Michael, and it was for Monday morning. You should have his number. I'll pass along your response to him.

We used Ready Set Plumbing today and were very pleased with the service we received from Victor…read more He gave us a fair estimate and got going on the job. He finished timely and cleaned up when done. I know I will reach out to Victor for all my plumbing needs. I HIGHLY recommend them!!!

Our kitchen sink was backed up. Victor arrived on time, quickly diagnosed the issue, and fixed it…read morewithout any unnecessary work or delays. Service was excellent -- professional, efficient, and to the point. Pricing was also very reasonable. Highly recommend!

We had a great experience with Josh and the team at Henley's Plumbing & Air. We had an urgent…read moreissue, and they worked late into the evening to make sure the work was finished and the problem was solved. They were professional, helpful, and easy to work with from start to finish. Josh took the time to explain what was going on, review our options with us, walk us through the work that needed to be done, and then carefully review everything with me again once the job was complete. The crew was kind, respectful, and did great work. We really appreciated their help and would absolutely call them again.

I hired Henley's Plumbing & Air in September 2024 for what should have been a routine water-heater…read moreflush. During the service, the technician broke the factory drain-valve stem and the repair turned into exposed piping routed through a hole cut into the front cover of the unit. I began sending photos and requesting a proper resolution by November 2024. In December, I provided the model and serial information they requested. Gary, who I understand is the owner, also told me he would resolve the issue. However, I was repeatedly told the replacement parts, including the cover, were difficult to obtain. I specifically asked that the manufacturer be contacted, but the problem was never corrected. More than a year later, the water heater still has a hole in the front cover and an exposed drain assembly sticking out of it. I spent months following up by text and giving the company opportunities to make this right. The original mistake was frustrating, but the bigger issue was the lack of follow-through after the owner promised a resolution. Based on the unfinished repair and the amount of time this remained unresolved, I cannot recommend Henley's Plumbing & Air.

Very professional and efficient. Thoroughly explained the…read moreproblem and patiently waiting my decision. They saved my day!

Great service! Speedy service!!…read moreCompetitive and honest pricing! Great communication I will hire them again for any future plumbing issues