New to the IE so I was in need of finding someone to install a water system. The high ratings…read morespeaks for itself. Communication is great. They work with you with time availability and they keep their word with pricing. I felt like they will treat your home like their own. From the beginning when Robert introduced and wiped his shoes on the doormat I knew I picked the right one. Thanks again!

Had an issue again just 2 weeks later. Obviously had to call these guys! Richard answered and had…read morePhillip our way within 10 minutes! Phillip did his thing and it took about maybe 15 minutes? But he got it unclogged and was even able to show some residual tissue of sorts that did come up with the snake. Again, another great visit. Professional, friendly and efficient!! Now, we hope to have no more issues but we know who we are reaching out to if this continues and maybe (but hopefully not) ends up being something more that may need to be dug up and replaced. Thanks again Always Ready! You guys are really the best!

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

I live in Palm Springs and called Pride Plumbing for help with work related to a kitchen…read morerenovation. I had high expectations based on their Google reviews and clear communication with dispatch. Sadly, the experience I had was unlike anything I have ever experienced in my 20 years of homeownership. Here are things to watch out for with Pride Plumbing of Redlands and Palm Desert: 1) bait and switch service scope and pricing; 2) sloppy and legally-insufficient estimates; 3) inexperienced plumbers with very poor communication and interpersonal skills; 4) promised and broken arrival times; 5) inability to work cooperatively with other tradesmen (by their own admission); 6) customer blaming for their miscommunication; 7) unfamiliarity with high-end, European-made gas appliances (by their own admission); 8) leaving metal debris behind for the customer to dispose of; 9) not providing customers timely copies of their estimates; and 10) not providing customers copies of paid receipts for work. If you have a mid-mod in Palm Springs or a kitchen renovation with high-end European appliances, I do not recommend Pride based on my experience. They'll arrive late, argue with you, overcharge you, waste your time, and then not give you a receipt.

Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

We had a leak in our water heater. Tommy Millard came out, gave us our options, and we had a new,…read moremuch better, water installed the same day. We also found out the water pressure going into our house was way too high. They fixed and installed a new water pressure valve. The customer service was so amazing. The installation was done exceptionally well, and we are so glad to have found out about the water pressure going into the house, which in time could have caused damage to our pipes and appliances. We could not have been happier with everything that Water Heater SOS took care of in our home. We highly recommend Water Heater SOS to anyone looking for service they can depend on and trust. Thank you guys for all that you do.

Ramon was able to respond quickly to help clear my main line. His pricing was reasonable and his…read moreexpertise was obvious. Highly recommend him!

He was honest, fair and efficient. He did not price gauge like the other big corporation plumbing…read morecompanies tried to the day before. It feels good to have someone we can trust for repairs when we need them! Thank you Ramon!

Great service! Stephen is a reliable, hard working plumber! I would highly recommend him. Support…read morethis local plumber!

Stephen is the best! We called him with an emergency and he came right away. Then he came back the…read morenext day to look through our pipes with the camera and there was a root intrusion. Again, he came back the next day and replaced our pipe! He's honest, professional, trustworthy, and very knowledgeable. He's our go-to guy from now on. Highly recommend!

Great service! Speedy service!!…read moreCompetitive and honest pricing! Great communication I will hire them again for any future plumbing issues

I asked Exact Rooter & Plumbing for a second quote after receiving my first one, to replace a water…read moreheater. Steven gave a very reasonable quote and much cheaper than my original. He showed up on time the next day and got the job done quickly. He also recommended other minor fixes related to water pipe. Definitely will reach out again if I need help with other plumbing issues.

Our air conditioner wasn't working properly, Eric came and checked it out. He was very helpful,…read morecourteous, and professional. I highly recommend them.

Champion Plumbing and Heating installed our unit in 2019 and have been servicing it ever since…read more Can't say enough good things about everyone we've worked with. From the owner, the office and the technicians, everyone is always friendly and professional.

Called Bob the Plumber on Monday had an appointment for Tuesday between 3-7. Received a call from…read moretheir office around 4pm saying they couldn't make it. I didn't have a plumbing emergency so I was fine with changing my appointment and I appreciate the timely communication. My new appointment was the next day from 3-5. I received a text with a picture of the tech when he was about 20 minutes out. Pete the tech was very friendly explained what he was doing and approximately how long it would take. I will definitely call Bob with any future plumbing needs.

This mess here is from these company. They supposedly fixed the outside faucet, but it won't turn…read moreoff. My husband had it go and turn the house water off. No one could come out. The receptionist advice was just to turn the water off and then turn it back off on when you need it. We have since called someone else. My husband would write this. But he's too pissed off.

very responsive and professional good price and service…read more while other plumbers tried to upsell Henley's accepted the project and did excellent work

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

Dustin did an extraordinary job removing my 1950's wall heater and calling off the gas! He took…read moregreat care to protect the floors and removed the unit with great care! He went above in beyond on this project. He was professional, friendly and efficient! I highly recommend FPS Plumbing and Dustin!

I normally don't leave reviews, but I felt I needed to share my experience. I scheduled service…read morewith this plumber, and unfortunately it was one issue after another. * The first appointment was canceled at the last minute. * For the next two appointments, they were complete no-shows. I waited as scheduled, only to be left hanging. * When I finally sent a message to say we had waited long enough and needed to move on with our day, the only response I received was a one-word reply: "Noted." No apology. No effort to reschedule. No sense of professionalism or respect for my time. I understand things come up, but consistent no-shows and dismissive communication are unacceptable. If you value reliability and respect, I would strongly recommend looking elsewhere for plumbing services.