did a great job helping me fix my phone and did an amazing job and they give you great pricesread more

Unfortunately, I did wait a while to make this review but I took in my laptop to get a damaged…read morescreen repaired late 2025. Originally they told 3-5 days, perfect. I'm a college student I need my computer, then I called and they said a few more days....okay great. Fast forward 2 WEEKS later I go in, finally get my computer and then lo and behold it's an extra 15$ than I was told? I had already paid 365$ so an extra 2$ is a lot more. Whatever I get it. I pay, I go home i try to use it. It does work, but something's off...weird in-fact, the first layer of my computer screen's plastic cover, the only layer they had to fix, nothing else, was barely attached. I mean my screen basically caught a waft of the rest of the computer. Fine. I call them back ask their warranty policy, they say: "we can look at it but if it's something we deem you did then we will charge you again." Uh? No! It's your job to fix it not mine. After reading the reviews of similar things happening with the exact same two men I decided to not bring it back and waste my time or money. Definitely not stopping here again.

Went here yesterday around 6pm. I forgot the rep's name but it was a wonderful experience. Very…read moreprofessional and prices are reasonable. iPhone 12 battery replaced in a little over half an hour. He even cleaned my charging port. Great company to deal with!

Blake was so helpful! He had our sons iPad fixed so quickly and he was knowledgeable, friendly and…read morepolite. Great service at a great price. We will absolutely be back for any repair needs.

Great place! The staff are helpful and knowledgeable! Give them a visit and check them out!read more

Great service. friendly, knowledgeable staff. highly recommend. Much easier than trying to make an…read moreappointment at the apple store

I got my cracked iphone screen replaced in less than an hour and for the best price around. They…read moreput a screen protector and a case on my new iphone for a great price. Good quality case, good value, service and nice employees.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

The glass replacement on my phone was perfect. Looks brand new. The price to do this fix was…read moreacceptable

Great service! I did get an immediate response with an estimate for the repair. The screen on my…read morephone had turned off. They said it was because I had dropped it. I said I dropped the phone over two years ago but they said it does take time for the damage to get worse over time. I suppose that's what happened in this case. They ordered the part and it came in within two days. Once they called, I asked if I could bring the phone in that day and they said yes. They got it repaired in one hour. Great friendly service.

On April 7, 2026, I went to Experimax to get a new computer. Landon welcomed me, and I explained I…read moreneeded an updated device for my tax return. Though my old computer worked, it was too outdated for the software. Landon had someone assist me in selecting a perfect match and arranged to transfer my data. I also mentioned I'd return for another computer for remote work. When I came back on April 9, Landon helped me pick a second computer that met all my needs. On top of that, he also assisted me with setting up my profile, making sure everything was personalized and ready to go. In the past, they even resolved a phone issue I had, showing consistent excellence. Overall, I've had fantastic experiences. The staff is knowledgeable, friendly, and makes everything seamless. I highly recommend Experimax! Thanks again, Landon

Staff is friendly and has always been focused on solving my computer issues as inexpensively as…read morepossible. I trust their recommendations! Joel

Update 2: 4-stars for owner…read more1-star for staff at location and repair Owner called and has sent a full refund after discussion. Also offered to repair again, but after the escalation of this situation and dealing with staff at store on multiple occasions in-person and phone asking to have this done in the first place, we declined to use them to repair the cracked screen. Update: "Jeff", the manager reached out to repair via text, but we simply don't trust this business after visiting in person and then calling twice afterwards to have them replace in one day. Sorry, but we have never had a cracked phone screen in this household until we used your product. And it very well could have been cracked or dropped by your business since we noticed the cracks less than 18 hours after getting the phone back. It's a shame you couldn't replace it when we brought it to the store. Hopefully, a refund will be made since we gave you three chances to make it right. Steer clear! This place will swindle you. They do not honor warranty. Had a screen replaced because the touch aspect stopped working. Had phone for four years and never had a cracked screen. Less than 24 hours after getting it replaced, screen cracked and not by dropping. Paid $150 to replace the first time for an older Samsung Galaxy. Staff was rude and said they don't replace from phone drops, but if they opened phone they could tell if it was dropped or not. Hmmm, so I should believe them to tell me if the phone was or wasn't dropped? As it's an older phone (four years), I can guarantee it has been dropped a few times, so looks like an easy out for them to not cover warranty. They are either really bad at repairs or offer cheap replacement products to customers. Go to a more reputable place, like Computer Cave. They are honest and offer quality repair and products. Staff at this Fruit Fixed Store couldn't even tell me how much the part the cost or even acknowledge that glass can crack from cheap quality or improper repair. Save your money and repair elsewhere at a more reputable place.

Stopped in today. My Pixel 5 couldn't hold onto the charging cord. I tried to clean out the lint…read morein the USB port, but then my phone wouldn't charge at all. The technician was knowledgeable, helpful, and offered great customer service. I walked out 5 minutes later with a functioning phone. They did a fantastic job, and I certainly will do business with them again.

Worked fast and solved my problem with my laptop. They didn't charge much at all. Friendly and…read moreprompt. My issue was a minor fix and explained what to do to prevent future problem

Took my IPad Pro in to get fixed and the guy looked at it for 90 seconds tops and said the…read moremotherboard is shot so it can't be fixed. Not satisfied so I took it to another place and they fixed it. It was just the charging portal. Don't use this store.

Great little electronics store near colonial heights. They offer a variety of gaming stuff,…read moreincluding some retro options (gameboy, NES, Nintendo DS). I was able to source a brand new battery for my old gameboy for a reasonable price here. My favorite part was the ease of ordering online for pick up and being able to pick up my items super seamlessly. The workers here are all super nice and were willing to provide quotes on repairing some old consoles I have as well. This is a great option to check out if you're looking for some harder to find retro electronics or need your old gameboy, Playstation or other system to be repaired!

Made an online order from their website and the very next day my order was canceled smh. Waiting…read morefor my refund after speaking with customer service. I was told my order looked like a high potential of fraud. Biggest waste of my time and now i have to contact my bank about the issue because i tried to order a $65 game. Horrific experience to say the least.

Came here to get my MacBook screen fixed. Devon the tech working that day was able to find the part…read morefor my repair the same day and get it ordered. Two days later and they called to say it was ready to go! There was a large scratch across the top of my computer as well and when I picked it up it was magically gone! Devon let me know that the parts they use include the screen with a new top part as well, so bonus! Looks good as new!

I was given an xbox xmas 2024. X series 1 TB as a gift. I never opened it because i work a lot. So…read morelast month when i finally unboxed it, it wouldn't boot up. I contacted Xbox Support and they did what they could across the phone and then told me to go to the Midlothian location to get it flashed. When arriving there they took my unit in back for 3min then came back out and said it needs a SSD card. I then took it somewhere else and they flashed it and had it ready in 1hr. This place is "Hot Garbage". Stay away. Appointment ID: 22161354