It's freezing today in Lubbock with many businesses closing early, including Devault Floral. I didn't know this until I called to order flowers to a mommy with a newborn baby. The lady who answered the phone said they were closed today due to inclement weather conditions, but added she was going into the shop to finalize and deliver a few orders. Despite the pressure she must be under for her and other employees safety, she was passionate enough to take one more order. Awwww, isn't that nice? Yes!!! She said to expect delivery by 2pm (ordered at 11:30am) with a text message after delivery and a photo of what the arrangement looks like before delivery. Now THAT'S terrific customer service. 5 Stars!!! read more

Exceptional service--great communication, quality arrangement at a competitive price and fast delivery! I ordered online at 10 AM, received order confirmation immediately and, at noon, I received an email confirming delivery complete with a photo of the beautiful Designer's Choice arrangement. Very pleased! Yelp rating doesn't seem to reflect their outstanding performance. Google rating is 4.9. Hoping to bring up the curve here with this review. Do not hesitate. Feel confident in supporting this independent, woman-owned business! read more

Devault Floral - Photo from recipient. She said they were "absolutely beautiful!" - Florists Near Me - Lubbock, Texas

I loved the service I was given over the phone and my loved one was so very happy with her flowers for her 90th birthday. I don't live in Lubbock, but I have family there and will definitely call them again in the future. read more

At first I was not pleased at all with how the flowers came out, Devault floral was contacted and made everything right by making the flowers look so much better. read more

Devault Floral - Florists Near Me - Lubbock, Texas

I would not recommend this floral shop. The manager is no help and the flowers they send off to customers are dead looking.. People please shop around and don't settle for this place. Not worth a penny... read more

Devault Floral helped make my Mom's 70th Birthday special in the middle of this Covid mess. They put together the most beautifulI large arrangement. And I was planning from another city and they coordinated with the Bakery to deliver and arrange a gorgeous matching cake topper. Thank you so much for making this special! read more

Devault Floral - Flowers arrangement and Cake Topper - Florists Near Me - Lubbock, Texas

Hello, This is Roy @ Maaco Collision Repair. We have used Devault Floral for several years and it's about time we recognize Devault as a valuable community member. Devault has great flowers and gift ideas that we have used many times. Great people and great service! read more

I just received word that a special family friend passed away and the visitation was on 3 hours. I live in the Dallas area and did not know who to use for floral. Yelp very rarely lets me down so I looked up florist. Almost all reviews were great so I called Devault flowers. Shyla was extremely helpful and reassuring that they would be able to get something out in time. She offered to send me pictures of examples; however, after talking with her I trusted she knew her inventory and would do a good job. She finished it in plenty of time and sent me a picture before delivery. It was beautiful! I am picky about color combos and they did an excellent job. I will keep their number for any future flowers needed!! read more

Devault Floral - Florists Near Me - Lubbock, Texas

Having seen amazing arrangements from this floral shop, I decided to order a valentine's arrangement for my boyfriend from them. On the phone, they were extremely friendly. In person they were frazzled and short. I asked for white lilies and orange gerbers. What I got looked like a "get well soon" bouquet not a romantic bouquet. Full of fuller flowers and not a white lily in sight. I went to a local supermarket, bought $20 worth of flowers and had to rearrange the bouquet on my own. I paid them $60 for something a child could have made from flowers from Walmart. I will not be going back. read more

My daughter's 21ist birthday is today so I chose Devault Floral to deliver flowers to her home. I called and explained what I wanted and how the card should read. My daughter's name is Lily so they provided an arrangement full of Star Gazer Lilies and delivered it before noon today. She was beside herself at how beautiful it was. The photo confirms they put together the perfect arrangement for her. Very happy with their customer service and prompt delivery of a beautiful arrangement for this special occasion. read more

Devault Floral - Florists Near Me - Lubbock, Texas

This is literally the BEST florist in Lubbock! I requested some special arrangements for my daughter's college graduation from Tech and they were so accommodating and all of the arrangements were perfect! The flowers were fresh and arranged exactly how I wanted them and ready on time. They were so friendly and the quality was top notch!! read more

Devault Floral - Florists Near Me - Lubbock, Texas

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I called up first thing in the morning for a last second delivery. They were SO helpful to choose the arrangement and delivered at lunch. I will totally use them again. read more

My wife was very happy with her flowers for our anniversary last year from Devault, and I intended to use them again this year. I had made a note to call them soon, but they actually called me and got everything setup and delivered in a very timely manner. I greatly appreciated that, and once again my wife was very happy with the variety of beautiful flowers! read more

Devault does it again! I sent them a picture of an arrangement and they recreated it beautifully. Thank you for another outstanding arrangement! read more

Devault Floral - Devault does it again! Thanks for another outstanding arrangement! - Florists Near Me - Lubbock, Texas

Very nice owner and staff. The delivery was fast and same day. I think that it is rare to find someone who is nice and willing to work with you. I enjoyed that the most. Thank you. read more

Devault Floral - This is what my mother got when I ordered a bouquet of all white Daisy's. - Florists Near Me - Lubbock, Texas

Disappointed in what my daughter received. I was specific about purple and yellow flowers only and even said I did not want lesser filler flowers. Won't use this florist again read more

Devault Floral - Florists Near Me - Lubbock, Texas

I had flowers sent to my daughter yesterday and made the order by phone. Devault Floral were so sweet and kind. I wasn't sure of address and they looked it up for. My daughter was overwhelmed by the arrangement and it really made her day. I would recommend them to anyone looking for the personal touch. read more

I had ordered a plant to delivered out-of-town. Wasn't sure of the address was correct. Needless to say it was delivered to the wrong address and left on the doorstep in NM. Devault Floral stayed on top of it and the next day she followed through until she found the new address, and had it redelivered to correct person in New Mexico. Thank you so much for taking care of your customers. If you need someone to go the distance....please use Devault Floral in Lubbock, TX. read more

Tori did an outstanding job with arrangements for my fathers funeral service!

I don't live in the area and needed to send Flowers to a funeral home and had no idea what to do or get. It was for a very special friends mom who passed. This place was hands down supportive and friendly and helped me pick what I needed in the budget I was looking for. They even sent me a pic of the beautiful arrangement since it had to be something different from online because of the rush. Excellent place. Thank you so much! read more

Beautiful floral designs that you can send with confidence. Great customer service, Jeanie is very friendly and accommodating.

Not the type of arrangement nor the color I was expecting. Pretty disappointed for $70

I ordered flowers for a memorial service a week in advanced from this florist. First they weren't able to get in the flowers I had originally ordered (which isn't their fault and I get this can happen). I said we could do a different arrangement and they said they would send me a picture of what they put together. Not only did they not send a picture but they never even sent the arrangement. I had to call twice to find out what happened and at no time were they even apologetic about it. Just that it didn't get sent. They did refund my money and did send an apology arrangement. I can appreciate that accidents happen and that they did what they could to try and make up for it. But not someone I would use again. read more

My first time using the florist my goddaughter was having a baby at Covenant Lakeside and got referred to Devault from another florist cause they did not have balloons. I call placed my order and wanted flowers balloons and a little bear and was asked how much I said $100.00 would be great. Later her mom sent me a picture since I drive a truck for a living I was in California and thought it was pretty and well done but only 3 balloons and little bear smaller then the vase the flowers are in, but ok I checked this morning back app and was surprised to see I was billed $138.57 for the arrangement then I was really disappointed in how it came out. I called asking break down of bill and lady seemed upset I was asking but not rude. Like the other gentleman the arrangement was beautiful but not for that much $30 for the little bear. She was in the hospital memorial day for blood pressure problem and only thing open was close but hospital gift shop and had flower/plant arrangement sent and with 3 balloons was only 32.50 they charge $2.00 more then the hospital girt shop for each balloon. I will say nice arrangement but way to high shop around and make sure they know your budget...... read more

After they delivered an arrangement for my grandsons funeral that was absolutely beautiful, I haven't gone anywhere else! They have beautiful plants and flowers, and the employee's are so sweet! Devault is my favorite place and I can't imagine buying from anywhere else! read more

We ordered flowers to be delivered to my dads nursing home. Unfortunately, He was admitted to the hospital and we kept the flowers on hold Sadly he died and we changed the flower order to a casket arrangement Normal store hrs on Saturday are till 2pm. On Saturday we got a call to pickup the flowers by 1 as the store was slow and they wanted to close early at 1 We live 37 miles away and had arranged our pickup( family and flowers) times according to the burial schedule Putting our time frame up one hr was doable but certainly an inconvenience at the late hour When we saw the arrangement we were sadly disappointed. The main flowers were wilted and looked old. Even my brother who never is critical commented on the lack luster flowers I asked where they had gotten the flowers and the lady answered " my boss picked them out" We needed to buy more flowers for the meal after the burial but there were no flowers in sight and the few arrangements for sale (about 7) were sparse and not what we needed Not only were the main flowers(10 in the arrangement) wilted but 2 fell out as it was being carried to the burial site Needless to say, we could not recommend Devault for your floral needs. read more

I never review anything, but I was so dissapointed in the arrangement I purchased. I ordered a large arrangement for a birthday gift. I asked for warm peachy and cream colors. I received an arrangement that looked filled with weeds and a ton of greenery. There was only one single hydrangea (which is what I asked for specifically) and it didn't go with the other flowers at all. Overall, I am extremely dissapointed, and I am ashamed that my name was placed on them for a gift. I feel that I could have done a better job at this, and I am no floral designer. I called to express my dissapointment, and I received no response other than, "okay, thanks for calling". I gave it two stars because the girl working when I ordered them was polite, but what I received was completely off base from what I wanted. read more

Devault Floral - The floral arrangement I received that was supposed to be cream colors, light pink, and warm colors. - Florists Near Me - Lubbock, Texas

Amazing customer service! They go above and beyond to take care of you! I used them for a funeral and they made sure to take care of me from beginning to end. There followup is incredible, too! read more

Danielle was amazing! I am currently in Europe and she was so helpful! My cousin was hit by a drunk driver in a horrible car accident and I needed flowers delivered to her home since he was just released from the hospital. Danielle helped put together a beautiful arrangement. She even text me a photo by my request. Great customer service! read more

Called from Pearland, TX to send an arrangement for a service in Lubbock. Nikki took my order. I requested something a little modern and asked her to use her best judgment. She assured me she would do something special for my friend's grandmother. A picture was sent to me of the spray of flowers. They were beautiful. Berber daisies, roses, and greenery offset by a terrific threading of grapevine. I am so very happy with the result. read more

I have not had very good luck with florists in Lubbock and was very concerned that my first order with Devault would be disappointing because I did not spend as much as I have spent with others recently. I was very pleased with the last min. arrangement they put together and delivered for me. I got way more than I was expecting! Thank you very much for great service and a beautiful product. You have my business. read more

Worst florist I have ever dealt with. Ordered flowers for my daughter for Valentine's Day through teleflora.com. Devault Floral apparently called my dad after the delivery guy got lost, my dad tried to tell him how to get there, and he got frustrated and said it was too far, and they would not deliver so forget it and then hung up on him while he was talking. Funny, my mom's flowers were delivered by another vendor with no problems whatsoever. Nobody was going to tell me about it, my dad had to call me and tell me how rude they were to him. Teleflora was awfully surprised to hear that my order I paid for was simply going to be "forgotten" about so rudely. So, I called to nicely see if I could get the flowers or have them delivered to me since I am closer and in-town. Nope. Rude lady on the phone said the order was canceled and told me to never do business with them again. I hadn't done anything to her? I was shocked at her rudeness. I can't believe how ugly those folks were. I spent my $ for an early delivery to avoid the rush, and that's what I got out of it, a big fat nothing. How embarrassing for them. I advise you stay away from this florist. They have some major personality disorders and I don't know how they stay in business treating their paying customers like dirt. read more