Rachel has been the best florist to work with. Her knowledge and selection in flowers will not…read moredisappoint. She is very quick to answer and respond to your messages. She has been a great help when our family needed to make flower arrangements for any occasion, such as funerals, birthdays and anniversaries. Her prices are reasonable and she will go over with you to make sure that is exactly what you want.

I was able to contact Rachel easily and she did a wonderful job with roses for my wife as we…read morecelebrated our 32nd anniversary. There were probably less expensive options but the whole experience was well worth it.

The first few times I ordered from them,the arrangements are beautiful and worth the price. The…read morelast two times... not so much. Tharrangement today, I had sent at a viewing and paid well over $100,was a terrible terrible arrangement and embarrassing! Never will trust them again to represent me!!!

Wonderful experience! Called over to place a delivery order based off of their website and customer…read moreservice was the best! The recipient was very complimentary of the beauty of the arrangement!

I ordered by phone from another city. Magnificent bouquet thrilled the recipient, and service was…read moreattentive and exemplary.

The only reason I'm not giving 5 stars is because the roses weren't cream as requested. The…read morearrangement that was delivered was just gorgeous! When I expressed my disappointment I was met with a profuse apology and a compensation offerThe kindness I was met with was beyond necessary!

Wonderful store with lots of interesting and pretty merchandise such as Geometry towels, the entire…read moreThymes line and lovely houseware. Nice selection of children's clothes and gifts. The staff were especially friendly. Highly recommend!

Fun store with a little bit of everything. I could have spent a bundle! Great place to find a…read moregift for anyone.

Once again flowers Etc truly blew it out of the water for both customer experience as well as…read moreproduct output. I was delayed I'm putting in an order for my grandmother for Christmas and they were able to squeeze me in this morning and let me tell them about my laundry list of things I was hoping to have happen for this order and they were so patient and kind and said they can have it out with this mornings batch. It was just delivered to my grandmother she recently turned 96 and flowers are her favorite thing in the world. She just texted me saying that the flowers had arrived with the photos presented and said that they were absolutely stunning prettier in person reminded her of Christmas smelled of pinecones but still had a flowery effect but she would have picked out herself. I can't put into words how great everyone is who works here and how happy I am that y'all are able to take my random "wants" and turn it into her perfect Christmas present (especially on such short notice). Y'all are the best!!! Thank you for making her Christmas and brightening her home for me while I'm unable to visit due to COVID.

Okay, so I'm one of those typical male procrastinators who waited until the morning of Valentines…read moreDay to get roses. My first stop was Market Street but they were unable to help me with an arrangement in a vase. Talk about putting me in panic mode! It's nice though that I'm starting to learn to pull out the ole trusty yelp app. The next closest florist was on 34th street, where I found Flowers, etc. I walked in on a Valentine's morning and they customized an arrangement with a vase in about 7-8 minutes. Paid $65 for the dozen. Lifesavers!!!

I called House of Flowers because I wanted to send an arrangement to my friend whose Dad passed…read moreaway. Wanted all white, and requested specific flowers. Even asked if they could send a photo once they were finished, and they did! The gentleman who took my order was extremely polite and accommodating. They delivered in a timely manner. When my friend received the flowers she txt right away. She loved the all white.

Beautiful arrangements delivered the same day as ordered, the recipients were happy. Thanks House…read moreof Flowers.

Market Street catered my cousins wedding and oh my gosh was it incredible ! Some sort of pesto…read morefried chicken , ceaser salad and garlic bread . We were all dying to get back in line for seconds ! Choose this place to cater your wedding y'all ! They do not disappoint !

SO very upset, placed an order this morning at 8 for my mothers birthday, its already 11:30am and…read morethe order JUST left for delivery, and the only reason I have that information is because I had to contact customer service manager and provided that information. I didn't pay $100 on flowers to be delivered at the time your store felt the need to. Also, once you place the order, be ready to not hear an update on the order until it is delivered. HOW INCONVENIENT. Horrible experience and NEVER AGAIN.

I am very pleased with the care, empathy, and service, I received from this amazing florist. I had…read morea vision and a budget and they far exceeded my expectations and went above and beyond. They brought Joy to a family in grief by creating such a beautiful floral spray that really honored and celebrated our loved one! Thank you ladies for helping me out, and thank you for the lovely job you did and for answering my many phone calls! I was so said I wasn't able to join my family for our beloveds funeral but Fig and the Flower definitely brought my spirit there. I will forever be grateful You won't be disappointed with their creations or prices! To my Uncle now in heaven, RIDE ON, until we meet again!

Fig and Flower are my go to florist to call in an order! Now, it's kind of weird at first to call…read morein an order after hours, but the call line is available. At first I thought I was calling an overseas scam line- and it's possibly overseas in another country. However, it is legit. I was able to place an order- the rep was somewhat knowledgeable and looked up items online just like you did (which was the part that made me concerned), still, the rep took specific notes. The rep does take your credit card information. The next day during business hours, a Fig and Flower florist called to follow-up and make sure my order was correct and if I wanted to change anything. It truly saved me time, so I wouldn't have to wait for their business to be open. Truly, a very convenient business decision.

Sent a last minute birthday bouquet. Ordered online around 10 am, they called to confirm around…read more10:45, and it was delivered beautifully by 3:00 pm.

Amazing service. Easy online ordering. Delivered a day early which was perfect! Thank yaread more

Exceptional service--great communication, quality arrangement at a competitive price and fast…read moredelivery! I ordered online at 10 AM, received order confirmation immediately and, at noon, I received an email confirming delivery complete with a photo of the beautiful Designer's Choice arrangement. Very pleased! Yelp rating doesn't seem to reflect their outstanding performance. Google rating is 4.9. Hoping to bring up the curve here with this review. Do not hesitate. Feel confident in supporting this independent, woman-owned business!

I loved the service I was given over the phone and my loved one was so very happy with her flowers…read morefor her 90th birthday. I don't live in Lubbock, but I have family there and will definitely call them again in the future.