I ordered by phone from another city. Magnificent bouquet thrilled the recipient, and service was attentive and exemplary.

The only reason I'm not giving 5 stars is because the roses weren't cream as requested. The arrangement that was delivered was just gorgeous! When I expressed my disappointment I was met with a profuse apology and a compensation offerThe kindness I was met with was beyond necessary! read more

Grayce - Florists Near Me - Lubbock, Texas

The the lady on the phone when I called was very polite respectful intuitive and made me feel welcoming told me about a floral arrangement I told her I had $120 and didn't want to go a little higher than that show me about the arrangement that they put together for honor and then that one was going to be over my limit everything so she found me one for $100 the delivery was only 3 doors down to a different business which I understand business business and still pay for delivery I don't care if you're next door or halfway across town but when I seen the arrangement that they sold for $100 to me which totally 129 and some change later that night I was very very unhappy it was a $65 at most floral arrangement and I will never go to this place again there is way too many florists in Lubbock Texas sell something that didn't even didn't even brighten up a room it looked like a funeral arrangement not for what I was asking for so I'm very very unhappy the only reason why I gave three stars just because the receptionist on the phone was very nice other than that it would have got zero Stars too expensive for what they offered. read more

So, I called late in the day to order flowers for an ill friend. Kelly treated me with enthusiasm, like I was her very first call of the day. She indulged me in keeping it a surprise for my friend, and made sure the arrangement had both of her favorite colors of orange and yellow. The price and delivery fee were very reasonable, and the flower arrangement did not disappoint. In fact, I was told that the beautiful flowers brought my friend to tears of joy. So, if you're looking for quality service, fresh flowers, gorgeous array, then look no further. read more

Grayce - Florists Near Me - Lubbock, Texas

Very professional and thoughtful. Store is emaculate, and they have a wide variety to choose from! read more

Grayce - Florists Near Me - Lubbock, Texas

Thank you!! Myself and my husband were very happy with the arrangement for my mom's celebration of life. read more

Grayce - Florists Near Me - Lubbock, Texas

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Every year, for the past several years, I have ordered flowers from Grayce Floral and they do not disappoint. Most recently I called in two sympathy flowers and they were delivered very quickly The phone service received is always friendly. I am from Houston & only use Grayce for all my floral needs, year after year. I wish I had a picture of all the arrangements I ordered through the years, they were outstanding. read more

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I called after seeing the lovely in-house arrangements on line. I asked for several different arrangements and after being told they were unavailable I was convinced the "decorator's" arrangement would be the best way to go. We discussed a fall arrangement, I wanted to spend around $100. This was a bereavement gift. When I received the photo of the flowers I was so embarrassed. It was nothing like discussed and was worse than my relatives that cost $50. I immediately texted Grayce and never heard a word. This is poor business and there are too many florists who would be happy to get this business. I suggest you keep looking for someone who will work with you! #skipthisflorist See pic #21. read more

Grayce - Does this look like a $100 fall arrangement? NO! - Florists Near Me - Lubbock, Texas

The flowers were absolutely beautiful. They arrived quickly the day I ordered them. The reason for less than 5 stars is the flowers wilted very fast. Grocery store flowers have lasted longer. Also, they did not quote or mention a delivery fee but still charged one. read more

My wedding bouquet and my now husbands boutonniere were done by Grayce floral. My husbands boutonniere completely went dead within an hour after it was delivered and looked absolutely horrible. My bouquet starting falling apart before the wedding even started and was having to shove flowers back in even before I walked down the aisle. My mother, who is a florist, trusted Grayce to do a good job and they surly disappointed. My wedding bouquet was even falling apart at the alter while I was saying my vows. My mom proceeded to call the florist about 2 days after the wedding to let them know what happened. The lady she spoke with was very rude and abrupt, she stated the owner would get back with us. A week went by and my mom called yet again. The lady she spoke to previously was, yet again, abrupt and rude and stated the owner would call, she is extremely busy. About and hour went by and my mom received the call. The owner was very rude and proceeded to put the blame on me as the bride. She stated that I was not careful enough with my bouquet and from a video they saw that it held together just fine. (Little did they know about 30 seconds prior in the video greenery and a rose had fallen out on the stage when my made of honor handed me my bouquet to walk back down the aisle and everyone in the audience saw it.) My mom was very nice to the owner (I was listening), but she proceeded to put the blame on us and stated that my mother in law messaged them stating that it was perfect and beautiful, so they don't understand why they are getting this from us now. Come to find out one of the ladies saw a photo that she shared of me in my bridals, which the flowers were done by my mother, in silk, not done by Grayce. My mother in law was talking about how beautiful of a daughter in law I was in my bridals. My mother in law never messaged them once to say how beautiful and great the flowers were. She is insulted they put words in her mouth that were never said and so call message she never sent. They have been nothing but rude during these circumstances and have had no regret for what they gave to me on my wedding day. My bouquet, what was left of it, was dead by the end of the night and so was my husbands boutonniere that was unable to be preserved. I took his boutonniere off of him half way through photos, so I didn't have a dead flower in all of my wedding photos. We do not want anyone else to have this problem, so that is why we reached out. They asked for videos and proof, as a bride and mother of the bride you are telling me you are going to go grab your phone to document your bridal bouquet falling apart all while you are trying to get married?! So unprofessional. In return for photos I can have my whole bridal party/guests in attendance call and tell them about my dead/falling out flowers?! We understand that everyone is human and it happens sometimes things don't go right, but the owner never wanted to speak with me again, did not want to say sorry, no remorse at all. I recommend you DO NOT use them for your bridal/wedding needs so you may not end up like I did. With a bouquet falling apart, boutonniere dead on your husbands chest, and then afterwards the florist put the blame on you and everyone else, but themselves. Save yourself the heartache and choose a better florist! I am not one to give reviews, but since my wedding 3 months ago, I feel that I have given Grayce enough time to apologize at least and have not heard one word since my mother and I reached out. I feel they and others should be made aware of the kind of business this company is. (Go look at other reviews on Google and you will see I am not the only one that has had run ins with them!) read more

Can't recommend them enough - incredible customer service! The arrangement is gorgeous and is exactly what I was looking for. read more

Grayce - Florists Near Me - Lubbock, Texas

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Kelley was awesome and quick to help us with everything we needed! They helped us with flowers for my mother's surgery and we're by far the most beautiful ones she received! This place is great and really cares about their customers, 10/10 would recommend to anyone! read more

This was my first time using Grayce's services and I will definitely call them again! They created the most beautiful bouquet with a beautiful vase all within my tight budget and delivery window. Far exceeded my expectations!!! read more

This place is hands down one the best with floral arrangements. I have received arrangements and sent arrangements and they are all absolutely beautiful. I would highly recommend them. read more

I have been using Grayce for over a year now, I get my wife flowers monthly from here only, now there has been a hick up here and there but they've always fixed it and kept me a loyal customer. For what you pay is worth every penny, I can tell they put a lot of heart in the arrangements and my wife has always been pleased. Give these amazing ladies a shot, I assure you they will make your other half pleasantly surprised. Thanks again for all the great work you put out. read more

Stormie has wonderful manners, great pricing and great ideas .....the shop is beautiful and smells great when you walk in.....I've called around n this is by far the best florist in town! I will come back for all my flower needs read more

So happy with all of the arrangements that we have ordered. The staff has gone above and beyond and it is greatly appreciated! Hands down the best flower shop in Lubbock! I would highly recommend them! read more

So pleased with Grayce! I called today and spoke with the owner. She helped me with a flower arrangement and candle delivery to my mom post surgery. Same day delivery. Flowers turned out perfect! My mom was very happy to receive this great gift from Grayce. The order was also taken efficiently. Thank you! read more

I have been wanting to receive flowers from Grayce since I've seen them from various people on Instagram and at the south locations of Chick Fil A. They put together BEAUTIFUL arrangements. Lucky for me my husband listened to all the hints I dropped and ordered me flowers from here for our 2 year anniversary. Unfortunately I had to leave the house at one for work and the flowers were not there (order said they would be). He told me to expect a delivery so I left a note with my number suspecting it would be flowers. Within 10 minutes I had a call and they were on their way to me with the flowers. The delivery girl was apologetic and sweet and the bouquet was beautiful. I noticed right away some browning on the edges of lots of petals but I didn't mind too much. However, within the next 48 hours my flowers were half dead and half dying. I had a hunch to look on the Instagram account and saw that my exact arrangement had been part of their in house flower bar four days prior. This explains why the arrangement died so fast. I was pretty disappointed. Four stars because the arrangement was beautiful but I hope in the future to receive fresh flowers. I also suspect that perhaps my husband waited a while to order and this was their way of putting it together last minute. read more

Wonderful people both on the phone and in person. The flowers were beautiful and my daughter loved them. My only complaint would be I specifically asked for blue flowers. If they didn't have any I wish they would have told me in advance and maybe recommended something they did have. Regardless the flowers were beautiful and they made my daughter's Valentines day special. These pictures were taken two days later, once I made it home. read more

Grayce - Flowers for Valentine's Day - Florists Near Me - Lubbock, Texas

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Some of the most beautiful and unique arrangements I've ever seen. Highly recommend. Went in Valentine's Day short notice with a short turn around. read more

What a wonderful florist! I called to get an arrangement delivered to a friend and since I am out of state, everything was handled over the phone. The lady I spoke with was so friendly and helpful. The flowers were delivered the same day I called and they were beautiful from the picture my friend sent to me. Thank you, Grayce, for being a wonderful florist. I will definitely use you again. read more