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    Devat Auto Service

    4.8 (5 reviews)
    Closed Closed
    Updated a few days ago

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    Response time

    30 minutes

    Response rate

    100%

    Services - Devat Auto Service

    Auto engine repair

    Auto exhaust repair

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    1 year ago

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    3 years ago

    There are new owners since January very good,friendly. They do good work I recommend his place

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    Ask the Community - Devat Auto Service

    Sonomatic

    Sonomatic

    4.1
    (10 reviews)

    My poor POS car has gone through just as many bumps and bruises as I did growing up, but yet it…read moresomehow has gotten me over 140,000 miles.... When I ran into a curb last week and managed to tear open the transmission fluid line and gasket, and massive amounts of red liquid started pouring out of my car, I thought for sure the repairs were going to be expensive and it would be time to part ways. Fortunately .7 blocks away was a local repair shop that I managed to drive (at 20 mph) my car to. When I got there I felt like I was sitting in a 70s car shop with the wood panel walls and black and white tv and a few older gentlemen behind the counter. It seemed to be a busy location - the phone was constantly ringing - which I'm assuming is good? When I was unable to get ahold of anyone to pick me up from the repair shop, one of the men offered to call his wife so she could drive me home - how sweet! Repairs were done next day and the price was affordable. Thank you Sonomatic, I'm back to racking up another 10,000 on my POS car!

    In any established business, one should have visibility of what they are getting when they pay for…read moresomething. In retail, there are receipts - in business-to-business, invoices. Visibility is required in order to gain the best possible understanding of what one pays for. Unfortunately, for me, Sonomatic was unable/unwilling to accommodate what is a generally accepted business practice. Although things have changed since John S. from La Grange went there (i.e. - they'll conduct a diagnostic for free now), the fact that they were quoting $1880 for a leaking solenoid pack on a transmission was extreme. Where did Sonematic get this $1880 from? (NOTE: I would later go to Mike Zoppa at Odgen Car Care. He quoted a little over $400 for the exact same service. And I only told him about the "Check Engine" light!) I asked to see an invoice showing those charges by line item (e.g. "Cost of Parts", "Services rendered", "Labor" and "Taxes"). All I wanted was justification, by specifics, of how they came to that number - as would be expected from any other established business. The associate shrugged off my direct question, referring instead to their 60 year tenure. Okay, congratulations, that still doesn't answer my question! Drifting away from the poor customer service, I would have never known about the leaking solenoid pack had I not recorded the discussions on my work phone - again, this information is not on their quote papers! A breakdown of their charges was something that I had requested prior to picking up my car. They didn't object to it at the time. However, when I went to pick up the car, they didn't have that paper ready, and were generally dismissive about not having it ready. No apologies offered, or explanations given! If a fair question about a customer concern shakes one up so, then I'm frankly surprised that Sonomatic remains in business. Props: * Free diagnostic Slops: * Outrageous quote ($1880) * No visibility * A poor attitude towards questions concerning the aforementioned problems

    Devat Auto Service - autorepair - Updated June 2026

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