Stopped in for emissions testing and service took over an hour. Extremely slow customer service…read more Better off driving an extra 10 minutes and having emissions tested in a couple minutes.

Stay away they are careless, for the past two oil changes they didn't Screw in my oil cap had…read moreengine oil explode all over my motor. horrible service I'm never going to this place again. It's a Jiffy Lube In disguis.

Stellar service from A to Z! My Audi Q3 decided to act out at the worst possible time: right before…read moreChristmas. Called GCR as a new client to ask for advice and availability to have "the grinch" (aka my car) inspected and repaired. Chase answered my call and assured me that I would have the Audi inspected before the year end and that would cost under $100. The towing truck dropped off "the grinch" in GCR parking lot right before closing on December 23rd. Sometimes around noon on December 30th I received a very informative text message from Chase saying that the GCR tamed "the grinch" and the car is ready for pick up! Invoice was under $100, as promised and included complimentary service! Not only that I was not being taken advantage of (which most auto repair shops would do trying to upsell not needed services, unfortunately), but I was provided with meaningful insight that can save me a lot of grief in a long run! Ethics and service quality are a rare find nowadays, hence sharing my positive experience with GCR team. Kudos to everyone and special thanks to Chase for sharing not just his above average professional expertise and customer support skills, but also his incredible kindness towards a tired customer rambling in distress. Chase's understanding and patience made a world of difference to me. I'm grateful for your help and I'll confidently be a repeat customer (hopefully just for regular maintenance, rather than emergencies). Respectfully wishing GCR Team a prosperous new year 2025 in harmony and heath! Y'all rock! Cheers!

BEWARE!!! These people are crooks with a smile and a soft spoken voice!!!…read more I took my BMW M760i to them because BMW had my appointment way too many days out and I couldn't wait that long because my coolant leak started getting worse. I called and GCR had me scheduled the next day to drop it off in the morning at 10am. Right before closing they called me to inform me of what they found and I couldn't believe it so I drove up there immediately in my other car to get this paperwork in hand. Mind you, I just bought this car in August 2025 and had it thoroughly inspected before purchase by another company and all was immaculate, literally had to get new tires and we all know dealers will do a lot before sale of a vehicle so he went half on them with me and I was fine with that. It is now January 8, 2026 and German Car Repair(GCR) is telling me and I quote "You have 2 cracked radiators and multiple leaks, 3 of them". They even supplied pictures with diagrams and markings showing the leak spots. The cost to fix this (according to these GCR crooks) would be $5025.06 to "REMOVE AND REPLACE MAIN COOLANT SYSTEM RADIATOR AND HOSES"(literally copied and pasted from their invoice and it lists all kinds of things) This is right before closing so I step out to see if my mechanic Shawn( BMW certified guy that's been working on my other bmw for years at his shop in kennesaw) can clarify some things for me. Since my car was still drive able and not running hot or anything I simply paid them for their diagnosis fee and left my vehicle in their parking lot in which another employee kindly backed it in a spot for me until later when I can pick it up or get it towed if I decide. I picked up my car that night and scheduled a tow (I live in Alpharetta and my mechanic is in kennesaw so I didn't wanna drive) for the next day to my mechanic. This was on a Friday so I knew he wouldn't get to me until Monday because he doesn't do weekends. Shawn told me I DO NOT HAVE A CRACKED RADIATOR!! The main hose that runs on top of it was leaking real bad so if you just looked at it you would think it was leaking but that's why you do a pressure test to make sure. A PRESSURE TEST GCR WAS PAID TO DO!!! I was so relieved but then became pissed because these folks really just tried to rob me with a soft tone and a freaking smile!!! Shawn does my repairs, the old faulty hoses and control arms because they were worn out bad and my total less my extended warranty of $750, $1466.74 and that was because it cost me $245 to tow it to him( I got charged an extra $100 by the tow company because I was sleep when they first came out and I like them and it's just business). That price is significantly lower than GCR price of $5025 just to fix the coolant leak!!!! They wanted more than I paid to fix both issues to just fix the control arm bushings!!! After picking my beautiful M760 I from the mechanic and driving that long drive home, I decided to call GCR to ask them why would they try to rob me like this because I thought you guys were a reputable company? This guy had the nerve to tell me they never said I had 2 cracked radiators. They only suggested that I replace them probably due to age or something the technician saw but he can't be certain unless he speaks with the technician. What a F&$&@ng joke!! I stated that clearly a pressure test was not done because why would I need to replace 2 radiators( main radiator and low pressure radiator) if they're not leaking? Again he states he doesn't know but he knows that is what's required to fix my issue. The diag fee is only $88 so it's not gonna break the bank at all. I suggested that in good faith they should at least refund that and he stated that they checked 3 different areas and the fee would stand. Mind you I really don't care about the fee and just wanted to hear his response. I say "if you didn't do a pressure test which is what is required for any kind of leak then the job was not done properly and I should be refunded". He stood firm and offered to check my car again for "free" and of course I immediately decline!! Why would I want you scam artists touching my car again so you can actually break something worth 5 grand this time? No I will hard pass. I know this was long but BEWARE OF THE TYPE OF PEOPLE AND ALWAYS GET A SECOND OPINION! Mechanics are shady people so it's imperative you find one you can trust!!!

I went to Christian Brothers May 6th because my brake pad literally fell out. Been having a rough…read moreyear, I have been living in a hotel with my dog and driving uber until I get another job (interviews happening ) . Started my day with a lot of uncertainty and had prayed (God I need to see something from you today, idk what I am going to do) everything was going ok and then my front end locked up on my jeep. Not what I meant when I was asking for help from the lord haha. Thankfully I was able to get it moving and I looked up repair shops near me on my phone. Christian Brothers in Alpharetta was only 3 mins away, so I went. They were amazing , thank you so Much to Jon my mechanic for doing what he did to get me going!! Ryan my service writer was awesome and quick to understand what was going on. He did everything he could to help me above and beyond any other repair shop I had ever seen. Christian Brothers as a whole saved me yesterday!! While I give the glory to God for guiding hearts and hands, I am more than grateful for what you all did. Thank you so much and I will be back for all my other repairs when I get back on my feet. Thank you from the bottom of my heart, you have no idea the impact you made! Bella says thank you also

My lug nuts were loosened and they didn't tighten it back which caused my wheel to come off as soon…read moreas I pulled out of my driveway! I'm so glad I wasn't in traffic. I could've crashed ! Never again No thank you

Jim and Karen - Thank you for your reliable and honest service over the past 7 years! Kyle was…read moreextremely helpful and knowledgeable while inspecting a car I was purchasing for my daughter. I truly appreciate the amazing, friendly service and the peace of mind that comes from always being able to count on your team. Thanks again for everything!

BEWARE FELLOW VETERANS ON A FIXED INCOME!…read more The engine check light came on while visiting sister in Alpharetta. I ran my engine check meter and it revealed an EVAP code. My sister raved about the service she gets from the Alpharetta Highway location so I spoke with them on the phone and was told they would conduct a "Tool Free Inspection." Now, something in mind must have heard that as a "Free" inspection before doing the work. When they called me about the cost of repairs it was going to be far more than I could afford ($1,200). I don't argue with the estimate, but my concern is with the $170 inspection fee that gave me information about the 20-odd items (ball joints, cooling system, etc.) that I didn't want or need. I wish they had advised me on the phone of the $170 diagnostic fee, because I would have driven home without any fee. As DISABLED VETERAN who lives on a fixed income, I find that paying $170 for a diagnosis (that I had already done with a $14 code tester) that I was not clearly informed about beforehand challenges my Christian sense of love and charity! Beware fellow Veterans and may you be spared the "Vet Nightmares"!

While initially we had positive experiences with IAR, we had our heater go out 3 times within about…read morea year where IAR did the first 2 repairs and then the dealer did the 3rd repair. In attempting to resolve who is ultimately responsible, the Owner of IAR, Austin Blanton, intervened and by the end of the process simply stated he would be on the lookout for any legal representation. Folks that shop at IAR should know that Stephen and Ben are great; however, our experience with the Owner was disappointing.

They inspected a car that I recently purchased. I ended up buying car on their recommendation.read more

I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

Alex was great. He looked over my car, gave me a quote (which was very reasonable), and had my car…read morefixed all within 24 hours. I found my new auto shop.

One of my kids needed an oil change on her vehicle. Express Oil Change was opened early which…read morereally helped with our schedule. The work was done as scheduled. In addition, the manager took extra time explaining a few things to the kiddo to help them feel more comfortable, which was appreciated.

Amazing service. Quick and easy oil change, thorough pros! Took time to explain everything to me…read morewhile I waited in the car. Bonus for Saturday hours.

Great Experience! Went online to price an oil change, and Christian Brothers had the best/lowest…read moreprice. Made an appointment and I was in/out in 40 minutes which I spent playing with the owner's dog :)

I went here for the first time for a simple maintenance oil / filter change. The staff was…read moreprofessional about scheduling me ASAP & they come off as very reliable and caring. Just walking into the waiting room says a lot about the environment you're entrusting your investment at ~ the room is homey with its furnishings & the staff even bakes chocolate chip cookies fresh to add a personal touch while you wait on your vehicle. My oil change took a little longer than expected, but Brandon ended up giving me a small discount for it out of courtesy. I know my car will be well taken care of here by that genuine gesture I wouldn't have gotten from anywhere else. I'll be back..!

I had a huge spike in one of my tires so it had to be replaced. When I called, John was so…read morefriendly and laidback on the phone. He had me come in and he had my tire replaced within 15 minutes. It was also almost. $100 less than my dealership quoted me. No pressure, fair price, quick. John and AC where great. Highly recommend.

Over a period of a year and half I bought 16 new tires from this business. Recently I went in for…read moremy first tire rotation. With no explanation the portly man on the right side of the counter if I was going to leave it. I said for a tire rotation I don't think so besides I drove a long way. I'll just wait. He said I might can get it done by 5. It was about 1: 45. He was very mater of fact, no accommodation effort. I questioned him about why. There was only one other person in the store. He finally relented and 20 minutes later I was on my way. When I got home I noticed one of my wheel hub cover was gone. I called to ask if maybe the tech forgot to put it back on. The technician lied and told him he warned me it was loose and wouldn't tighten. That was out right lie. The portly man became belligerent and said he was not going to pay for the wheel cover and that we should part ways. I never raised my voice or got ugly about it. Not worth it. But I can say for sure I'll never buy another tire there. I've heard discount tire knows how to treat customers.

I had many tire problems, and was stressed for weeks, I took my car here and Krissh was very…read morehelpful and helped me understand what was wrong with my car. Great service and management I was in and out pretty fast. The pricing was better than the other shops I've been to. Would recommend to always come here! 10/10

My 75 year old husband went to the Mavis in Alpharetta for tires and operator '6411' sold him brake…read morepads he did not need. Our pads were only at 60% now with the new pads our brakes have been squeaking for over a month. Shame on you for taking advantage of the elderly. S. Simmons