I brought a bracelet in to be repaired and not only do they help me in a few seconds but they…read moredidn't charge me. You don't get service like that anywhere these days! I will definitely be going back!

Absolutely amazing customer service! Thank you for repairing my wife's watch with an incredible…read morefocus on service and customer satisfaction. I would recommend this business to anyone who needs watch repair.

My now-fiancé and I went into wedding ring shopping knowing very little, and Lauren made the entire…read moreexperience feel easy. She did an amazing job explaining everything in an honest, transparent, and easy-to-understand way! After multiple consultations, she helped bring all of my ideas together into one beautiful custom ring. You can tell she's passionate about her work and genuinely cares about getting every detail right. She was upfront about pricing and timelines, made us feel comfortable asking questions, and truly brought our vision to life. Wedding ring shopping is one of the first steps in planning a wedding, and it can be intimidating to know where to start. I'm so glad Lauren was the first person we met. We never felt the need to go anywhere else and couldn't be happier with our experience.

Working with Lauren and her team was awesome! She was super knowledgeable, fun and easy to work…read morewith, and the ring turned out awesome! She helped me learn throughout the entire process and wasn't afraid to be honest if she didn't like the way something would turn out. Basically she was not just saying yes to everything and she pushed back and helped me put my ideas into action. It was a great balance of using her experience with engagement rings and also getting a ring that fit what I had in mind! A few other positive points: first, she was able to price match a diamond that I had found online and find a diamond with identical specs to the one I had picked out. Second, once I gave her the go ahead after renderings, the diamond was in way sooner than she originally mentioned which helped my timeline immensely. Overall, Lauren and team were awesome to work with and a great decision for anyone shopping for an engagement ring!

Absolutely the best! Kamram was professional, attentive, patient and trustworthy. I received top…read moredollar for my gold jewelry and appraisals for keepsakes. The jewelry displayed is of beautiful quality some very unique pieces. This is the only place to go for exchange or purchase.

One of the nicest people I've met in Dallas, Texas. They're extremely above board and honest when…read moreit comes to buying or selling antique jewelry, modern jewelry we have an exquisite group of engagement, ring, mountings and loose diamonds so you basically can create your own engagement ring at a-coast that's affordable to you. Usually you walk into a jewelry store and they pull out maybe two trays of rings engagement rings they have the diamonds in them already so if something that your girlfriend enjoys the mounting you can't afford it because the stone that said in there is now a $10,000 stone as we are with these guys, they showed me this selection of diamonds Found one in my price, and then we looked at mountains, found a perfect mountain that my girlfriend loved I loved, and within a day I was able to say will you marry me thank you guys I appreciate all that you've done for me.

OPEN LETTER TO MR. JARVIS…read more Mr. Jarvis, I feel compelled to tell you what a horrible experience I had when I met you on Tuesday. In my opinion, you were condescending, inappropriate, rude, and acted in a truly despicable manner. For the record, I explained to you that I bought the ring for my late wife as a 10th wedding anniversary gift almost 30 years ago and that it has been sitting in my safety deposit box since she passed but my daughter is now of age and wants to wear the ring. Hence the need for the insurance appraisal. I further explained that the diamond was purchased from McGivern Diamonds but set by Jared Jewelers. I explained that I lost the original GIA Certificate and although GIA will not issue a new certificate they will provide a letter detailing the information on the certificate at a cost of $30. At the meeting, I provided you with the original letter from GIA and attached was the receipt for the $30 fee. Although all of this was true and easily verifiable with McGivern Diamonds and GIA, you made numerous inappropriate statements as if I were a common thief. This included ridiculous comments about how you were surprised that the measurements on the GIA letter matched the actual diamond. Worse, when you asked for what I originally paid for the ring you offered to buy it for $11,000. You obviously did not believe that it was for my daughter from her late mother. You thought I was a thief and would jump at an offer to pawn the ring. To add some additional insult, I was told that the appraisal would be provided immediately. But when I paid you with a check you said the appraisal would be emailed to me in 2 days. I guess you needed to make sure the diamond thief's check would clear before providing the appraisal. Unfortunately, I doubt I am the only one you treat so poorly. Perhaps I am just the first one who is calling you out for your truly horrendous behavior. You were very unprofessional and should be ashamed. I do NOT recommend ANYONE use the services of Jarvis Gems & Jewelry Appraisals. The above describes my experience and is my opinion!!!

I had a very stressful situation and nobody in my industry was proficient to the degree necessary…read moreto answer my issue regarding a difficult stone to legitimize. His peers in his field all said Steve was the one who could do what no others would be able to. It was a time-sensitive, and highly emotional task I threw at him and he took it personally. On a human level- not transactional. He would not take the first answer that seemed pretty clear which he could have easily taken. He spent ample time with me, exhausted every method he had been trained to rule out any alternative possibilities and brought peace back to my heart. He could have charged me the sun and the moon but he was more than fair in price and far above and beyond in service, empathy, integrity, and overall professionalism. I will always be thankful for treating me and my situation as if he was personally vested and not just a transaction. Love to you and your team. Forever grateful

It was a truly great experience. I worked with Charity and Barry. I upgraded a pair of diamond…read morestuds that a bought a few years back not from their store. They gave me a more than fair trade against my new studs and my better half is happy. I will be back for more gifts.

I cannot recommend The Diamond Factory enough. My husband purchased my engagement ring and asscher…read morecut diamond eternity band from here. I also purchased some beautiful halo earrings, a tennis bracelet, and a yellow diamond pendant to wear on my wedding day. The customer service was exceptional and all of the staff were so helpful. My husband did not know much about diamonds and they educated him and answered all of his questions. He was even able to cut the last facet of my engagement ring diamond at their on-site diamond cutting factory. I have referred so many friends here and all have had wonderful experiences and tell me what a great value they got. I look forward to making many more purchases in the future. Thanks Diamond Factory Team for being my trusted Jeweler!

My boyfriend had a custom necklace designed for our anniversary. He had no idea what he wanted, but…read moreTracy helped guide him to a unique and stunning design. I never take it off. Telayne designs is one of the best places to go if you want something personal, beautiful, and carefully crafted. Will definitely be back!

We absolutely loved working with this company for our wedding rings. I was able to design my own…read morewedding band and given awesome advice on ring structure for durability and comfort. Tracy went above and beyond to make it perfect and she has a great team of designers and stone setters. It came out sleek, fashionable and classic. I would highly recommend working with them for all of your jewelry needs.

We had an incredible experience working with this jewelry company. My husband first purchased a…read morewatch here, and after such great service we returned for a custom engagement ring upgrade.. all while living in another state. I never saw the ring in person until it arrived, and the entire process could not have been easier. From selecting the diamond to designing the setting, everything was simple, clear, and stress-free. They were patient with our design tweaks, sent multiple picture and video updates throughout the process, and shared a final video before shipping (which was also incredibly fast!). Their communication was excellent, and every single person we worked with was professional, kind, and genuinely invested in getting it right. The final piece is absolutely stunning. We'll definitely be using them again in the future. Truly nothing but wonderful things to say about the quality, craftsmanship, and overall experience! 12/10!

If you enjoy fine jewelry but need expert advice in style and investment, you are doing yourself a…read moredisservice if you don't get to know Avi and family. With unbeatable prices and personal service, you will not be disappointed.

My husband and I had both of our rings made by Darrin at Swiss Konnection and they are absolutely…read moreperfect in every way. I was floored initially when presented with my engagement ring- the craftsmanship is unparalleled, the diamonds incredibly clear, it was everything I had ever dreamed of and more. It was custom made which was even more impressive and a true testament to the talent over at SK. I now have a band to match and it's just as perfect. I can't recommend Swiss Konnection enough to anyone looking for high quality jewelry and top notch professionalism. 10/10!

Mira and her staff are awesome! My family has been using Mira for over 10 years and she has never…read moredisappointed us. She has designed several pieces and they were better than we could have very imagined. Mira has a love for what she does and it shows. Thank you Mira and staff. James and Magdalena Watkins