AMAZING. This was my first facial and now I'm worried the bar is set too high that nothing else…read morewill compare. Laura was so friendly, she explained everything in the beginning and answered any questions I had throughout the hour. I was so relaxed afterwards I could have fallen asleep as soon as I walked out the door. The name Hidden Gem couldn't be more accurate!

I have been to Hidden Gem many times over the past few months for both lashes with Pallavi and hair…read morewith Lana and every visit is the same: high-quality service, very calming atmosphere, spotlesslessy clean and extra touches that go above and beyond like warm towels and soothing music. Just a great all around experience each time.

Melissa did a great job highlighting my fine hair without damaging it and blending in the grays…read more She listens to what you would like and recommended some great Paul Mitchell shampoo and conditioner for my hair. Salon 62 has a casual atmosphere and is welcoming. The prices are good for the service you are receiving. This is my third time at salon 62 and my second time having Melissa highlight my hair. I will be back.

Melissa was sent directly from the hair Gods.... she has cut my hair multiple times in very…read moredifficult styles which she nailed to perfection. She blew my mind when she took my hair from pitch black to the most gorgeous platinum blond in only two sessions. At 46 years old I've never had an experience where a stylist could do what she did with my color. She is my absolute favorite human being:)

Terrible blow dry, worst in many years. I have lots of hair and left after a blow dry with limp…read moregreasy. looking hair. It was full on top and limp under and totally dorky looking. my husbnd commented how lousy and flat it looked when I came home, he always loves my hair and says I do a better job. Salon was empty, no wonder! I will never go back. Came home and had to wash and fix what I paid 65 plus tip,for, Completely aggravated and disappointed

I have been going to Dellaria in Acton for several years. I have always been totally satisfied…read more The stylists always have listened to me. I started going there when I was still having my hair dyed. When I wanted to stop, the stylist knew how to help me transition to gray hair. Over the years, some of the stylists have moved away, but the new ones were always great too. They worked with me and with my hair.

I've been going to Nu Yu and Naturally You Salon and Spa (Aveda Salons) for over 10 years (30 is…read morefeeling old!) and have always been struck by their professional, high quality, and welcoming atmosphere. Naturally You in Concord MA is comparable to a Newbury St. salon, if not better because of the location and easy parking! Additionally, you can get all of the same Newbury St eats right in West Concord. Regardless if I'm needing a long layered cut, balayage/sombe/ombre, roots, conditioning treatment (which my hair loves!) eyebrows tinting/waxed, or the dreaded "please fix my hair I used boxed dye"....( 5 hours later, sigh of relief) , I have never been disappointed! Katie, a graduate of Toni and Guy, is the only stylist I will go to; she tells me the trends for various seasons, what will work with my hair texture/level of damage, and is wiling to try new techniques she is always learning at continued education classes (Interested in trying a strand of pink?- Katie's your girl) . Additionally, she has a wide knowledge base for all of the Aveda products- often suggesting something for a blemish or dry skin. I cannot say enough about the welcoming atmosphere, helpful estheticians and make up artists (who are often on site able to answer questions), and my loyal hair guru Katie!

I was in town for a wedding and had a blowout with Melissa, she did an amazing job! Super…read moreefficient, friendly, and my hair looked great. Definitely recommend her if you want to look your best!

I've been coming here for years. I think everyone in my family has had their hair cut here at one…read moretime or another. They do a great job! I highly recommend them!

I just got my first haircut and glaze with Ricky. My hair has never looked better! It shiny He…read morelistens well, he explains what he's doing, he gives great advice. I would recommend him to anyone I know! Seriously, my hair hasn't looked this good in 20 years. I'm not letting anyone else cut it!

I hate to leave a bad review for this salon because my stylist was so nice. I have wrestled with…read morewriting this review for a week. I decided I must write it to alert others, considering the poor quality of the work and the high price of the service. I'm including photos, which were taken about 15 minutes after I left the salon. (Note the gobs of dark hair dye still in my ear and the dye smudged across my cheek and temple.) My stepson said to me: "I thought you had your hair dyed. There's still a ton of grey." I had asked for my hair to be dyed dark brown to match my natural color and cover my grey. I don't think my stylist covered my entire head with dye. I think she only covered some parts of my hair in dye. I'm not sure why. Yes, I certainly could have turned around the car and complained and had the salon fix their work. But is that my responsibility? For $119 (a single-process color, cut and blow dry), shouldn't we expect the salon to make sure the work is high quality before we leave the salon? This salon should have been ashamed to let me leave in the condition I was in.

Salon offered me a full refund and did not issue it. I called and emailed…read more In the past I thought my stylist, Hayley, the owner was honest. We had a good relationship and she had encouraged me to come back if there was a problem with my hair. When I called after trying out something new with the coverage of my hair color, I received a message about their struggle to make me happy. She does have difficulty with Asian hair and coloring. Hayley also completely stood me up, and everyone in her shop one day, because she said she overslept after talking with her ex husband all night, and let her phone die. The two other workers in the salon that day could not find nor reach her or her mother on behalf of me and other clients. The degree of difficulty and time it takes to get coloring correct, standing up an client, and coming to me, asking me to fix her LAN because the printer wouldn't work.... I didn't charge her for this service. I'm earned an MSW but maybe she thought I was good with electronics because I am Asian, and how Main stream Americans view the Model Minority in America. I wonder if this is the reality I live in now as an Asian-American. Is this really how most Americans feel when discussing how political climates affect minorities? You find out how people really feel when you discuss Trump and how he has incited White racists to action. I'm so disappointed that in a progressive town like Sudbury where I have mixed race families, one of which is mine, all White owned businesses are still shocked to hear about racism against Asians and Jews in America. My daughter is part ethnically Jewish and Asian, and 100% American. At one moment, I paused and asked the owner, Hayley Mearan, daughter of Bonnie O., if I was making her or anyone uncomfortable and she laughed and said absolutely not. I asked if she minded me saying how I felt, the White owner lied and said if anything her closest friend and co-worker felt similar. Then when I was reinvited to return by email to make an appointment, I found out that they would not like my patronage at their business. So they either made a mistake or deliberately they did this to make known their racist feelings, hawking their supremacy over me and my comments. This is when the owner said she thought my remarks were 'racist,' [against Whites]. Racism is part of systematic power in our society. I am an Asian immigrant discussing the current political climate of the country. Social power is in the hands of White people (mostly White men), in this case the owner - mother and daughter. Disgusting to find this out after years of thinking I was in civilized company.

The PARLR is a whole vibe. Gorgeous and so spacious, relaxing. I had an amazing hydrafacial with…read moreVictoria, honestly the best facial I've ever had. She did a thorough consultation and took my concerns into consideration, and was able to give me some advice for the products I use daily. The facial was 10/10 and so relaxing, just what I needed. Victoria recommended some products that I've been using since and love! will definitely be back!

How much can change in just a few years…read more.. The staff at PARLR is so fake-nice now. I felt like I walking into the mean girls den & spent my entire visit there being judged for not being cool enough. Exactly opposite the vibe I want when treating myself to some pampering. Ick. Leaving it at two stars though because the space is still beautiful, and the variety of offerings is ok.

Absolutely ridiculous experience here. I came in as a first…read moretime client because it's in the town I recently moved to. I wanted a hair wash and blow out the day before I am induced with my first baby. The sylist acted like I was inconveniently there, wash my hair so hard I was wincing, didn't adjust the bowl at all, and washed my hair with ice cold water. When she finally slowed down and realized she was hurting me, instead of apologizing and slowing down, she got pissed and someone else will do it. I said no, it's just a little hard. After that terrible experience, we went to blow dry. Same thing. Hard brushing, and rushing to get me out. I'm walking out 20 hours before the biggest day of my life in tears, and smelling like moth balls from their disgusting shampoo.

I appreciate the professionalism that my hairdresser Abby showed modifying my stripy bad…read morehighlights. She did a great job!