I picked this vendor for my summer wedding, and I unfortunately did not have the best experience with them. As another yelp reviewer commented, I had an okay hair and make-up trial, but when it came to the big day, I was very disappointed with their services. It started with the artist who was scheduled to do my hair and make-up arriving late! Not the best way to start off. Now, there are a lot of good make-up artists out there, so in my opinion, what makes people stand out is their personality. The person who applied my make-up and styled my hair was very intense and uptight, which in turn, made me anxious and unsure about my make-up which is definitely not what you want on your wedding day. When I reminded her that I didn't want penciled in eyebrows (as her's were obviously done, and how she tried to do at my trial) she handed me a mirror and in a patronizing voice said, "Why don't you do it the way you like it." I was stunned that she wanted me to go and do my own make-up after we were paying so much for their services. Why couldn't she just attempt to do it how I asked? In addition to the eyebrows, the eye make-up was not what I was expecting, and when I asked for minor corrections, she reacted in an annoyed manner! Then, as she had become increasingly annoyed with me, she accidentally knocked her make-up kit to the ground, and as she bent down to pick it up, started grumbling under her breath, trying to keep her emotions in check while she picked it up. It didn't help that she knocked it over a second time with a similar reaction! Yikes- at that point, I was trying to keep my distance! After she completed my hair and make-up, I realized that I was not completely happy with the job she did with my hair. I'll just say the hair pins were poking at my scalp, and at this point, I was nervous about complaining, so my bridesmaids took over, and helped me with my hair. Of course the stylist came in, and in her "sweetest" voice, said, "You just have to tell me what you want- I can't read your mind." And, I thought, well, I did show you a picture of exactly what I wanted?! To top it off, as the make-up artist were about to pack up, my photographer was asking for the veil. I asked her if she could pin it in my hair, and she told me to wait, she was busy! Luckily, my photographer was more forceful than I was and insisted she put it in at that moment, for the sake of time. She rudely snapped at him before putting the veil in! Some nerve! I will not be recommending this business to anyone in the OC area looking for bridal hair and make-up.
Side note: Make-up and hair were also done for the bridal party, and they were less than enthusiastic about the job. If you are researching a good make-up artist for your wedding, my opinion would be to go to Nordstrom, purchase $60 of product, and get your make-up done for free. I did this for my shower, and had an excellent experience there. Friendly and talented artists and you can't beat the price!
UPDATE--
*****I want to note that the manager did reach out to me and was very apologetic. She stated that the company changed certain aspects of the way things were run, because of what happened on my day. Although it doesn't change my experience/day with DV, I thought it was very considerate of her to follow up with me and I very much appreciated her phone call. read more