It seems they don't take phone calls, let several VMs, and received message that they are too busy…read moreto schedule an appointment? Sad customer service!!!

We really enjoyed working with a company owned by ladies and veterans. Kathy was great to work…read morewith. The carpet is awesome. Just what we wanted.

We hired Dalton's Carpet Outlet for carpet installation and had a very disappointing experience…read morefrom start to finish. Communication was poor throughout the project. Scheduling was disorganized, with multiple changes and reschedules that caused unnecessary disruption to our home and family routine. When you are replacing flooring, timing matters -- and we did not feel that our time was respected. The initial installation required correction, which added further inconvenience. After issues were addressed and a balance adjustment was agreed upon, Cy contacted my wife directly requesting additional personal payment through Zelle/Venmo. This was completely inappropriate and unprofessional. Payment matters should go through proper company channels -- not personal payment apps. Overall, we did not feel that the level of care, professionalism, or customer consideration matched what we paid for. We expect contractors to communicate clearly, honor scheduling commitments, stand behind their work properly, and handle disputes professionally. Unfortunately, that was not our experience.

From the owner: Welcome to Daltons Carpet Outlet showroom, where you'll find a wide range of flooring for your home…read moreor office at unbeatable prices. Our Showroom has over 200 samples to choose from and we are able to provide a fast turnaround and installation when you purchase our stocked items. With over 50 products in stock just minutes away from our warehouse, we have everything you need to transform your space right NOW!! Whether you're looking for plush carpets for your bedroom, durable hardwood for your home, LVP, tile, or anything in between, we have the perfect product to suit your needs. At our carpet showroom, we pride ourselves on providing excellent customer service and a stress-free shopping experience. Our knowledgeable staff will guide you through the process of selecting the perfect floor for your space and help you make an informed decision. So why wait? Visit our showroom today and discover the wide range of flooring options we have in stock. You won't find better prices or a better selection anywhere else!

Great family owner business where they go the extra mile for people. Friendly service and very fair…read morepricing. Good quality carpet.

Absolutely awful to deal with. Left my house an absolute mess and the floors were done improperly…read moresuch that they look scratched and damaged within weeks.

My wife and I have a long history with Country Flooring Direct. Over the past decade, they have…read moredone about 10 flooring projects for us in 3 houses, including laminate, LVP, tile, and hardwood refinishing. They do very good job at competitive prices. Steve, the father, is extraordinarily nice and loves the aesthetics of flooring. His kids Kevin and Jason are now taking over the business. They are a bit gruffer, but they get the job done and try their best to make things work for the customer. Once, when we provided the materials for an install, we forgot the quarter rounds and transitions but they took care of that without adding a charge. As experienced landlords in Nashville, CFD is our go-to flooring company!

The worst experience ever. Floors turned out horrible. I had installers demanding payment. One…read moreworker asked me to take him home because he said the other installers had threatened him with a gun. just horrible.

We've worked with OH on a couple of projects. The fact that I mentioned a couple of projects should…read moresay to you, repeat customer. We received tremendous value, quality and professionalism the first time so we chose to use them again. Honest, fair pricing with high quality installers. On time, on budget time lines and installations. Can't say enough good things about them.

Ozburne Hessey is my first choice when I have a flooring project. I am an Interior Designer and I…read morehave worked with them for a number of years. They have done both carpeting and vinyl plank floors for me as well as a metal look lay in ceiling. They are very knowledgeable, they have a lot of choices of materials and great installation. They also have a warehouse of stocked inventory for immediate installation and budget projects. I highly recommend their service.

Highly recommend forever flooring. Justin was very accommodating when I had issues receiving my…read moreflooring. He was able to work with my schedule and even moved around furniture. The floors look great! His pricing is very reasonable and well worth the price.

Last month I got myself into a pickle - I started a laminate flooring job, killed my back and ran…read moreout of time before finishing the room in preparation for an upcoming event at our home. I found Justin, proprietor of Forever Floors of TN, through a local facebook group and reached out for help. Justin was able to provide me an estimate and get me in the same week! He had to redo some of my work as the flooring hadn't locked. He did an outstanding job on installing the very difficult 8mm B-grade laminate flooring I had purchased (lesson: don't skimp on materials). He didnt even complain about having to move some furniture and items around to do the job. I fully recommend Justin and Forever Flooring, and will call again for my next flooring project!

They did a beautiful job installing our hardwood floors. Good communication, fair price . Very…read moreprofessional. Kept disruption to a minimum and pleasant to work with. They were recommended by our interior designer and did not disappoint. Highly recommended.

Josh and his team are amazing!!! We couldn't be happier with our bathroom remodel, and are so…read moregrateful we found Footprints. The whole process was seamless, painless, and very quick- Josh was super helpful for us in finding the right materials for our bathroom, Kyle (our project manager) was great about communication and planning, Carlos and the other gentlemen who worked on the project were thorough and pleasant, and the whole project was done before other contractors we talked to would even have started. I felt perfectly safe having them in my house even when I wasn't there, and it's a breath of fresh air to find contractors who are fair and honest in their dealings, who actually care about the client's best interest, and who are easy to deal with. What impressed me the most was that the whole team went above and beyond to ensure our satisfaction, and we never had to ask twice for anything- when there was a hiccup in the process they rectified it perfectly, immediately. I am pretty skeptical of most contractors, having worked with roofing businesses in the past, and Footprints far exceeded my standards- I have already recommended them to family members in the area who are planning their own remodels. I would also note that their prices are incredibly reasonable- we got quotes from 4 or 5 other contractors, and Footprints was the only one that was itemized, easily understandable, and more than fair. If you are reading this, go with them!!!

Joe recently completed a hardwood floor restoration for us after extensive water damage. About 1/3…read moreof the flooring needed to be replaced. Joe started and completed the project when he said he would and was always courteous, punctual and professional. He took great care not to have the dust from the sanding get spread about. After the floor was laid, he spent quite a bit of time mixing stain colors to come up with the perfect match for the rest of the floor. We're very happy with the result. Joe is true craftsman.