My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

I had the absolute pleasure of working with Gene Cherrnay from Village Designs on a remodel for my…read moresmall bathroom. My goal was to convert the old tub into a shower without it looking like one of those "one-day bath" remodels. The end results far exceeded my expectations, and I am very much a perfectionist! I have a completely remodeled bathroom and a gorgeous spa-like shower now. All of Gene's crews were professional and the quality of their work was exceptionally good. A big shout out to Ulysses on the shower construction, he worked so hard to make it all perfect and the tiling is beautiful, my friends are in awe of the job he did. Gene was great to work with; he knew when to steer me away from a few of my design ideas that were not so ideal and guided me to better solutions that we both could agree upon. He was there every day to observe the progress and was open to making a few minor last-minute changes I requested. Gene is very personable and easy to work with. I highly recommend Village Designs and would not hesitate to use them again for future remodeling needs. Thank you so much for a job superbly done!

In May 2025 Gene did a primary bathroom remodel for a newly purchased home with a 20 year old…read morebathroom. The transformation has been awesome. Gene assisted me in making selections of tiles, fixtures, lighting and the layout. He's very patient. Lots of ideas. Since this was a first home he tried to save me money throughout. His crew was on time and real craftsmen. Not messy. He was all done in less than 3 weeks. I look forward to him doing my next project, the kitchen next year.

ICO Construction recently completed a renovation of my master bathroom - which dated back to the…read moreearly 1980's. Shower, tub, floors, tile, lighting, electrical, tile, fans/vents, painting and more. I give them my highest recommendation. See before and after photos. Excellent communication, beginning with their response to my initial request for information and throughout the whole project. The project manager and even the owner were available to respond to questions seven days a week. At the end of every day they provided a progress report along with what to expect the following day. They made regular visits to my house to inspect the work in progress. Even after completion of the project they stayed in touch to make sure everything was to my satisfaction. All the workers were courteous and professional. Each day they carefully cleaned the work and adjacent areas. At the end of the project a housecleaning service thoroughly cleaned and touched up. It amazes me how other companies and individuals didn't respond to my inquiries or ghosted me after promising to provide a quote. Importantly, ICO is local with brick and mortar offices in the metroplex. I would be leery of all those virtual companies who devote most of their resources to sales and marketing and then sub the work to random contractors.

ICO remodeled our outdated "dinosaur" Jack and Jill bathroom. Their attention to detail, ongoing…read morecommunication, and quality of work was outstanding. I would highly recommend them for any remodeling project. We will definitely call them for our next project.

They are responsive and fair! I have always been able to contact them regarding my project and…read morethey're very responsive! We just had marble countertops installed and I couldn't be happier!!

From the owner: Empire specializes in turnkey fabrication & installation of quartz, natural stone, & solid surface…read morecountertops

We run a business and frequent Lowe's often (at least 2 times a week). The employees have always…read morebeen great. Our last visit we received exceptional service from Tyra. She not only found us what we needed, but got us the best deal and let us know about the MVP program. Thank you Tyra for helping us out!

we went and got a charge card and was under the impression that it was a regular card not a…read morebusiness card. well it was a business card and we weren't getting 12 month no interest. we were told it was at the Durant store. we try to cancel the card and the company wouldn't they told me we had to go back to Durant. one way it's 45 miles from my house. we ended up going 200 miles just today trying to get this resolved. they never said sorry for the inconvenience and we ended up with no dishwasher. I'm not a happy camper with Lowe's. rudest ppl around

Loved the quality craftsmanship and attention to detail Rob provides. I couldn't be happier with…read morethe remodel he completed on my house!

All'N Renovations & Roofing did an amazing job on our project. Rob took down a giant wall and…read moreopened up our dining room to the living room to make it into an open layout. I honestly wouldn't have anyone else work on my home. He has done some work on my last two homes, and his work is great! He is trustworthy, honest, and hardworking. We always know he will do a great job!

Moses and his crew at Genesis Painting and Remodeling painted our interior and all of our cabinets,…read morethey customized our kitchen island including a farm sink, moved electrical outlets, installed recessed lighting and dimmers, installed a exhaust fan over the stove with new ducting, installed new sinks and faucets in three bathrooms, installed hardwood kitchen flooring, customized some of our walls and repaired drywall. They did an excellent job!!! We had so many obstacles along the way and Moses was flexible and very understanding through it all. He understood what we wanted and had great creativity as well. He is a man of faith and is an honest, man of his word. The quote was the price, there was no sudden unexpected expenses. They also guarantee their work. These are OUR guys now for any projects we will have in the future. We are so glad that we gave this company the opportunity. Their pride in their workmanship shows throughout our house and it is now a home. We are very pleased and we are so glad to call Moses a friend.

From the owner: Genesis painting and remodeling is a family owned painting company that provides services to…read moreresidential and commercial properties. We believe in professionalism and quality. Genesis painting specializes in Interior, exterior, cabinetry, epoxy, etc painting. We also do laminate, wood, tile floors and carpentry. we will ensure that our clients are totally satisfied with the job before final payment. If you're looking for professional work at a competitive price please give us a call! Thanks for taking the time to read this and have a Blessed Day. For Pictures of some of our work please check out our Instagram: @genesispainting13

Ryan and his men were great. I had them add a window to my theatre room and they finished in 2…read moredays. Competitive pricing and great craftsmanship. Ryan is very kind and responsive. He came within a few days to give me a quote and once we were ready to move forward, he gave us a day that same week. Trustworthy company, I will look to them for any further home construction that I have.

Huge shout out to local Argyle company - HGT Construction. We are so grateful we found HGT, Ryan…read moreLambert and his crews completely transformed our house with the highest quality. They were courteous, professional and timely (started work at 7am EVERY day!) We had the following work done, all simultaneously - and the crews stayed on schedule to the exact day estimated! This was so important because we moved out of the house during this project. Call Ryan at 940-399-7900! - Master bath (removed tub, made large shower, vanities & mirrors, toilet) - Upstairs bath (shower/floor tile, vanity, mirror, toilet) - Entire downstairs flooring converted to 6ft tile - Kitchen backsplash, granite, sink (Granite from Granite Huggers). Moved plumbing for pot filler from counter to wall. - New fireplace tile and granite hearth - Paint entire house walls/ceilings (Paint done by Fresh Coat of Denton) - New in ceiling/wall speakers in living room & master bedroom - New lighting throughout house (canned lights, fixtures, under cabinet, ceiling fans)

The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.